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Traveller (234)
Dining (50)
Room & Suite (48)
Overview
Hotel website
E-mail hotel
Av. Javier Rojo Gomez Sm-2, M-5, L-17, Puerto Morelos 77580 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hotel el Moro
Special Rate: US$ 69 (USD)
Reviews (329)
Filter reviews
282 results
Traveller rating
119
113
28
18
4
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LanguageEnglish
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119
113
28
18
4
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All reviewstown squaresmall poolcontinental breakfastjuice and coffeeinexpensive hoteltwo blocksfull size refrigeratorhot watershort staymaster suiteclean hoteltop floorwonderful hotelbasic roomsitting areacancun airportocean view
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1 - 5 of 282 reviews
Reviewed 2 weeks ago

We stopped here to spend 3 days in the Mayan Riviera. Room was nice. It had everything we needed. Even a small kitchen. Right off the main road so we could see all the action that would happen downstairs. I would avoid the restaurant and...More

1  Thank ladetres
Response from Jackie P, Gerente at Hotel el MoroResponded 2 weeks ago

Dear Guest Thanks for your preference. We are happy that you have like our hotel, however your comment regarding the restaurant we must clarify. The restaurant at our property is NOT named EL NICHO. Our restaurant was closed becuase of the street works that goverment...More

Hotel's Favourite
Reviewed 15 November 2017 via mobile

Great hotel, clean close to the beach that's a couple of blocks away. Lot's of restaurant's close by and a little wine bar that's just down the street from them. Also staff were friendly and always there for advice!!

4  Thank kgradium
Reviewed 5 August 2018

Our room was booked for just one night. While the A/C unit made noises, it did not work and it was a miserable sweltering night. One son even slept a part of the night on the cushions on the ground with the refrigerator door open...More

Thank T3580FDkevink
Response from Jackie P, Gerente at Hotel el MoroResponded 6 August 2018

Dear Guest. This is the Manager. Please kindly send me the name of your reservation, non of my guest in the last 4 days has had a bad experience. Regarding the charges NON of the confirmed reservations of any OTA chanel or Website are charged...More

Reviewed 4 June 2018 via mobile

We chose Puerto Morales based on proximity to Cancun airport for an overnight stay, and chose el Moro on the basis of reviews- it didn’t disappoint which was great as we ended up staying two nights. The rooms are spacious and well painted with choice...More

1  Thank Wendy M
Response from Jackie P, Director de Recepción at Hotel el MoroResponded 6 June 2018

Hi Wendy We are so glad you liked our little hotel. Come back soon. Warm Regards

Reviewed 25 April 2018

Was pretty much exactly as expected. Clean rooms, working AC, and kitchenettes. The pool was clean and the restaurant was decent. The reason to stay here is that it is very centrally located and affordable. This isn't a place with lots of bells and whistles,...More

1  Thank Alan Z
Response from Jackie P, Director de Recepción at Hotel el MoroResponded 24 July 2018

Hi Alan We appreciate your visit. Thanks for the preference. Come back soon. Warm Regards

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About
Description
Charming hotel with a very laid-back atmosphere, excellent personalized service, comfortable and clean installations. Our mission is for you to feel at home away from home. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Air Conditioning
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
18
Price range
US$ 66 - US$ 143 (Based on Average Rates for a Standard Room)
Formerly known as
Posada el Moro
Also Known As
Posada El Moro Hotel Puerto Morelos
,
Posada El Moro Puerto Morelos
,
Hotel El Moro Riviera Maya/Puerto Morelos, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
18
Price range
US$ 66 - US$ 143 (Based on Average Rates for a Standard Room)
Formerly known as
Posada el Moro
Also Known As
Posada El Moro Hotel Puerto Morelos
,
Posada El Moro Puerto Morelos
,
Hotel El Moro Riviera Maya/Puerto Morelos, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Photos
Traveller (234)
Dining (50)
Room & Suite (48)
Pool & Beach (21)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
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Questions & Answers
Ask a question
KHartman07
17 May 2018|
AnswerShow all 3 answers
Response from Jackie P | Property representative |
Hi All rooms have a mini frigde. you can request the hair dryer at front desk. Warm Regards
1
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Google Translation
Steve B
31 March 2018|
AnswerShow all 3 answers
Response from Jackie P | Property representative |
Hi Yes we have you only need to request at front desk. Warm regards
1
Vote
Google Translation
Steve B
18 February 2018|
AnswerShow all 3 answers
Response from Jackie P | Property representative |
Hi Yes our rooms has safe deposit box. Regards
1
Vote
Google Translation
Room Tips
"rooms with balcony towards street is nice!"
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"We prefer the rooms close to the trees."
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"The rooms at the back of the central court offer more privacy. We were in room 33 with only 2 neighbouring..."
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"New a/c units this year were much quieter! The rooms located in the back area definitely are quieter and..."
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