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Hotel Marina El Cid Spa & Beach Resort

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GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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5,981 Reviews from our TripAdvisor Community

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Showing 5,362: English reviews
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Newmarket, Canada
Reviewed yesterday NEW

Four adults and one teen. We all loved this resort. The food was great, the grounds are beautiful. The only downside is the beach which is rocky and there is quite a lot of seaweed but they do a great job cleaning it up daily. The reef is about 1 km out so the seaweed is life in front of...

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Helpful?
Thank Lia99
Pittsburg, California
Reviewed 2 days ago NEW

This was my first time to Cancun and I must say it was wonderful. El Cid was a great resort. The food was delicious and had many different options throughout the day. The staff were very helpful and always there if anything was needed. They were also very nice and pleasant. I would totally recommend this resort for families or...

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Helpful?
Thank Ariel L
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: Your positive comments are certainly welcome and we are glad to read that you spent a trip of a lifetime with us. Thank you also for taking the time to share your experience on tripadvisor and for your compliments for all our staff, all our staff has the same goal; to guarantee the best holiday to all of...

Reviewed 2 days ago NEWvia mobile

Best resort👍we will definitely go back to the same resort. We had no problem with staff at check in they were all friendly. Specially Carolina from guest service is the best. Vic from time share Reuben from pool bar very friendly guys. All staff is friendly.

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Helpful?
Thank Uday B
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your lovely comments and thank you for choosing Hotel Marina El Cid Spa & Beach Resort. We are pleased to read that all your family had a great vacation in our resort and enjoyed the attentive service from Carolina, Vic and Ruben, I will make sure to share your review with all of them. We...

Reviewed 3 days ago NEW

This place is the best!!! This was our 4th year there. We will be going back every year for the foreseeable future. Last year we spent 7 weeks their and this year we were there for 10 weeks and now we have purchased more points so we can spend 12 weeks there. Yea, I guess you could say we like...

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Helpful?
1Thank Dennis J
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear Members: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for being part of El Cid family. We are so glad to know that you always enjoy your visits to our resort and enjoyed also the attentive service from our hotel staff. Regarding...

Ohio
Reviewed 4 days ago NEW

We went with a total of 5 couples. The good: I am on a low carb diet and was able to find food to keep me interested. We ate at all the restaurants. Out side of one night where we were told we were too loud, it was great at all. Note that in 'off season' there are plenty of...

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Helpful?
2Thank Bryan C
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all our staff I would like to thank you for your nice comments and for your past stay in our resort. Thank you also for sharing your experience on tripadvisor and for your feedback that is always very useful for us and we improve on the areas that are in our hands. It was a...

Halifax, Canada
Reviewed 4 days ago NEW

My husband and I stayed here for a week with our 14 year old daughter. It was our 4th trip to the Mayan Riviera. We found the El Cid to be a great spot for our family. The entertainment/recreation staff were excellent. We loved the cliff and slide in the pool, the foam party on Thursday afternoon, and the daily...

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Helpful?
2Thank travellingNSmom
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: We certainly appreciate your great comments and we are pleased to read that all of you spent a great vacation in our resort. Thank you also for taking the time to share your experience on tripadvisor. Please visit us again familia and thank you again for your lovely review and for selecting Hotel Marina El Cid Spa &...

Tampa, FL
Reviewed 4 days ago NEW

Family of 4 (2 45+ parents and 2 boys, 9 and 12) spent 4 nights at El Cid last week. We have been fortunate to visit many resorts, some all inclusive, many not. We choose AI from time to time because it's just easy. Arrival to Cancun was fine, immigration no problem. We were met promptly by Canada Transfers, who...

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Helpful?
1Thank tampamum
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your review and for selecting our resort. Thank you also for your positives and be sure that we will work in your feedback with all our team, we are always improving our services and facilities for the...

Manotick, Ontario
Reviewed 4 days ago NEW

Our first time here, although we are El Cid members. Avoided it before as we generally don't like all inclusives as we like to eat at other restaurants in the area. This particular location is very remote though and any other decent restaurant is a good cab ride away. Our room, a one bedroom suite, was very large and well...

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Helpful?
3Thank Kevin B
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear Members: How very kind of you to share your great review on this site. We aim to ensure our members stay is as comfortable as possible and we are so proud of our team and to be part of El Cid Resorts. We look forward to serving you and your wife again in a near occasion. Thank you again...

Reviewed 4 days ago NEW

This was my second time to visit and the second time was as wonderful as the first. Everyone was very accommodating, the grounds are beautifully kept, and the rooms are fantastic. The five different restaurants are exceptional and the food was great at all five. There are many activities, not to mention lying on the beach!! Our butler, David Rangle,...

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Helpful?
Thank Chereyl S
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: Your positive comments are really appreciated and make us feel very proud of our resort and of our staff. We are always very attentive to our guests reviews and we are very glad to know that you and your friends had a perfect second stay with us. We look forward to seeing you again for third time soon...

Reviewed 6 days ago NEWvia mobile

We spent 1 week ourselves plus another week with son & his wife and 4 teen grandchildren of blended family. Everyone LOVED it and all the activities day and evening PLUS outside tours and inside swimming with porpoises as well as snorkeling trip to reef

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3Thank JUDY A
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: Your positive comments are very appreciated and we are glad to read that you and your family spent a fantastic spring break vacation with us. Thank you also for your compliments and for recommending El Cid to others. It will be a pleasure to serve you all again in a near opportunity and thank you again for sharing...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 15,909 - ₹ 33,586 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 23 is at the very end of the resort but next to construction. Building 17 at the very opposite near the marina.”
 of 5 bubbles Lia99, 25 Mar 2017 | Read review
“Higher the room floor the better”
 of 5 bubbles 669bryanc, 22 Mar 2017 | Read review
“Our room was on the third floor of a four story and was quiet.”
 of 5 bubbles 365KevinB, 22 Mar 2017 | Read review
“Buildings 21, 22 and 23 have great ocean views”
 of 5 bubbles ShariMichigan, 20 Mar 2017 | Read review
“Platinum member level beach apartments are the only value for money”
 of 5 bubbles ikhidel2017, 19 Mar 2017 | Read review
5 of 5