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Hotel Marina El Cid Spa & Beach Resort

Travellers' Choice award winner
GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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5,531 Reviews from our TripAdvisor Community

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Showing 4,941: English reviews
Saint Louis, Missouri
Reviewed yesterday NEW

Fortunate enough to stay in a Club Platinum 3 bedroom suite. Very clean and spacious, wonderful!! Food at the buffet and restaurants was very good, except for the seafood marina restaurant which was not. Service was also very good. Free transportation to hotel from the airport, but would have had to listen to presentation to get free transport back to...

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Helpful?
Thank crowk67
Santa Rosa
Reviewed yesterday NEW

excellent staff - everywhere we turned the staff was helpful, polite, courteous, and neat in appearance, the facility is very nice but very isolated from local cities and towns, very expensive to get off this property without a call Not enough to do just staying and swimming - where is the tennis court? where is the golf course?

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Helpful?
Thank rouribe47
Surrey, British Columbia
Reviewed yesterday NEW

Fantastic resort! Everyone was very helpful and friendly! I would recommend booking the tours early as they fill up quite quickly and are very worth it. The diving off the coast was an especially good trip.

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Helpful?
Thank merefern
pottstown pa
Reviewed yesterday NEW

Marina El cid is a quick 20 minutes from the airport, which makes it convenient for families with young kids. This being said, expect many YOUNG children, families, and babies. The overall feel of this resort will be that of a stationary Royal Caribbean Cruise Ship. You will receive exceptional service, however the restaurants, beaches, shows, and pool areas will...

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Helpful?
Thank LKSPottstownPa
Bolingbrook
Reviewed yesterday NEW

The hotel is gorgeous. I love that it's right on the beach and it never felt too crowded anywhere. The areas that are designated for adults were not heavily enforced. The food was great, the only downside is having to make reservations at every restaurant besides the buffet. Some improvements would be an expanded room service breakfast menu and having...

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Helpful?
Thank melanienicolet
Nashville
Reviewed yesterday NEW

Amazing resort...fantastic service...great food and drinks! Would definitely go back! The buffet was excellent, but we really loved the seafood restaurant. The dance club was fun! Lots to do, but relaxing was the best!

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Helpful?
Thank nicholaso668
Vashon
Reviewed 2 days ago NEW

We sat through the "no obligation" time share speech that was supposed to be 90 min but turned out to be twice that. They lure you in with savings on excursions and or 2 for 1 spa services but it turned out we could have got that from a vendor in Puerto Morelos. Hotel room walls were not sound proof...

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Helpful?
Thank tmw101
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for your stay in our resort We sincerely regret that you were not completely satisfied during your past stay with us. We are always improving our resort on the aspects that are in...

Sault Ste. Marie, Canada
Reviewed 2 days ago NEW

The food was excellent and the bar service around the pool area was very good. Go for the bicycle tour, it was easy and enjoyable. It is a great place for kids with the "volcano slide and jump off ". Go to breakfast in the Italian restaurant, less crowded and quieter. If we go back, the wife will be taking...

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Helpful?
2Thank johncI385XL
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your great comments and for selecting our resort. We are so glad to read that you and your wife enjoyed everything that El Cid has to offer. Thank you also for sharing your experience on this...

Pittsburgh, Pennsylvania
Reviewed 2 days ago NEW

As Platinum members, we visit at least once a year and sometimes twice in a year. Since we know what to expect and are familiar with the property, my review will be fairly brief - if one wants more detail or additional information I would suggest reading more reviews. Our visit this year was for 12 days and encompassed Thanksgiving....

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Helpful?
1Thank Fantax2013
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear Members: We certainly appreciate your lovely comments and thank you for making of Hotel Marina El Cid Spa & Beach Resort your home away from home. We thank you also for appreciating our efforts to please our guests and we are glad to read that you enjoyed your frequents stays in our resort. Thank you also for recognizing our...

panama city
Reviewed 2 days ago NEW

We were there for 6 nights this time. It is our 4th time at the resort and has always been great. We always bring more people as well. My 3 year olds loved the slide and jumping off the rock. The beach could be nicer but that is the way it is with the reef in front. We hope to...

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Helpful?
1Thank panamaadam
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family Your positive comments are really appreciated and make us feel proud of our staff. We are always very attentive to our guests reviews and we are so happy to learn that all your family had a perfect fourth stay in our resort. We look forward to serving your family for fifth occasion in a near opportunity and thank...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinym All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 14,916 - ₹ 42,297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
778 questions
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in a 3 bedroom suite on first floor, easy to walk out and onto beach. Heard NO noise from upper rooms.”
 of 5 bubbles crowk67, 6 Dec 2016 | Read review
“Upgrade is worth it...our friends did, and they got a lot for a little more money!”
 of 5 bubbles nicholaso668, 6 Dec 2016 | Read review
“Need to put more than 2 beer in fridge per day, some days none.”
 of 5 bubbles johncI385XL, 5 Dec 2016 | Read review
“All rooms facing the main pool will be noisy during the day during the pool activities. Higher floors have best ocean views.”
 of 5 bubbles Fantax2013, 5 Dec 2016 | Read review
“Any of the waterfront rooms have outstanding views. You might need to upgrade to Platinum Club for them though.”
  • View from balcony of room 3333
 of 5 bubbles Southern MD Traveller, 5 Dec 2016 | Read review
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