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Excellence Riviera Cancun

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Excellence Riviera Cancun
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11,156 Reviews from our TripAdvisor Community

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There are newer reviews for Excellence Riviera Cancun
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Showing 10,766: English reviews
Hamilton, Canada
Reviewed 3 December 2013

First and foremost have to thank all the staff for their hard work in making our trip a success and making us feel special each and every day. Upon entering the resort you are greeted by staff waiting to serve you that special champagne upon arrival while checking into your room. Special thank you to Mariana Montes Guest Services who...

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6Thank 5star60
Excellence_Group, Community Manager at Excellence Riviera Cancun, responded to this review

First of all, allow us to thank you for giving us the opportunity to welcome you back at Excellence Resorts. We thank you as well for letting us know how memorable and special was your stay due to our resort facilities and atmosphere, the food & drinks quality encountered, evening entertainment, and the outstanding service provided by our staff members,...

London, United Kingdom
Reviewed 2 December 2013

Staff - Let me start by saying this is a really lovely hotel but what really makes it is the staff there. So so friendly and will do anything to make sure you're well and truly looked after during your stay. They really can't do enough for you so make sure you tip generously! Restaurants/Bars - Be aware that there...

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7Thank KatieV831
London, United Kingdom
Reviewed 2 December 2013

My boyfriend and I stayed here for our first holiday together and we really enjoyed the experience! From the start we felt welcomed and pampered; our bags were taken as soon as we arrived and we were given a cool towel and glass of champagne. The staff who checked us in and took us to our room were very helpful...

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2Thank Suzanna T
Guernsey, Channel Islands
Reviewed 1 December 2013

We fly on Virgin Atlantic who were amazing, we did upgrade to premium economy and had free food and drink (soft and alcoholic) throughout the flight. Inflight entertainment was first class too. The transfer is about 30 mins and the road to the resort is dreadful. They have had a huge amount of rain, but that said I have never...

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4Thank GuernseyDonkey
Cambridge
Reviewed 1 December 2013

This is a truly amazing hotel, the staff, too numerous to mention, cannot do enough for you. I was overwhelmed by the buffet breakfast, I have never seen so much food, we found lunch to be best in the buffet restaurant as the choice once again was so vast. All the restaurants were very good and the rooms are beautifull....

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3Thank ValerieHow
Surrey, Canada
Reviewed 1 December 2013

We celebrated our 25th anniversary there, and have been home for 2 weeks, and are still raving about our fantastic time at Excellence. We can't wait to return! We chose an Excellence Club oceanfront room, and loved all the extras - well worth it! The Excellence Club pool concierge team really made our trip for us. A huge "thank you"...

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6Thank m0na29
Baltimore, Maryland
Reviewed 30 November 2013

Short and sweet this place is amazing. We went for 9 days for our honeymoon. The service was superb! The food is good, great in some places. We went back to the French Restaurant because it was so great. The Lobster house wasn't that good. But overall our stay was everything we expected and more! Can't wait to return.

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4Thank Lampertstonian
Staten Island, New York
Reviewed 30 November 2013

This hotel was amazing! Food, service and entertainment were outstanding! This is the second Excellence property I have been to and it's better than the first one I stayed at- Excellence Punta Cana. If you are planning to go to Mexico stay at this hotel. One issue was the road to the hotel- due to heavy rains the roadway was...

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4Thank Miriam P
Worcester, United Kingdom
Reviewed 30 November 2013

This hotel exceeded our already high expectations. It came highly recommended and was even better than we had been advised. The room was fabulous, housekeeping superb, mini bar even betterand the patio with jacuzzi was a great touch - even the hammock. The food was quite frankly some of the best I have ever eaten, with breakfast and lunch being...

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5Thank sastamworth
Victoria, Canada
Reviewed 30 November 2013

Great resort from top to bottom with far more to like than dislike. I really do not understand what the complainers are referring to when they say negative things about this resort. Yeah, it not perfect...but what is in life? In my opinion, this resort offers an excellent all-inclusive experience at a very good price. My wife and I paid...

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3Thank camboy70

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 22,179 - ₹ 45,030 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Excellence Group LLC, Travelocity, BookIt.com and Cheap Tickets so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,755 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join Excellence Club”
 of 5 bubbles 4chuckf, 20 Feb 2017 | Read review
“Our room was quiet and well appointed and we stayed in the 8000 block”
 of 5 bubbles danielrL385VI, 19 Feb 2017 | Read review
“I was in villa 9, with a view of both a pool and the ocean. I did envy the lower floor with their hammock, outdoor bed and swim up room!”
 of 5 bubbles 473pattic, 16 Feb 2017 | Read review
“The Spa rooms are the quietest. All the room locations are a short walk to restaurants and pool/beach.”
 of 5 bubbles RussC373, 16 Feb 2017 | Read review
“Block 6 had a view of the lazy river (no ocean) but quiet all day”
 of 5 bubbles JackieC822, 16 Feb 2017 | Read review
5 of 5