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    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    (754) 227-6818
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    3/12/2017 4/12/2017
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     3 people have started booking this hotel
    US$ 459
    US$ 459
    US$ 459
    Traveller (15563)
    Room & Suite (3146)
    Storyboard
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,928 reviews)
    “lazy river” (1,097 reviews)
    “chez isabelle” (754 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Special Offer: Winter Away! 48%
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (12,671)
    There are newer reviews for Excellence Riviera Cancun
    See the most recent reviews
    Traveller rating
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    4,921 - 4,925 of 12,231 reviews

    Reviewed 30 January 2015

    This is our first visit to an all-inclusive and were really impressed with our experience. We are definitely not used to this kind of service. At every turn within the resort someone was waiting on us or offering service. We stayed in the Excellence Club...More

    4  Thank Sandra H
    Reviewed 29 January 2015

    We just returned from our honeymoon yesterday and I have to say that we were very surprised how well the place had been rated by previous reviewers. We kind of felt obligated to write this review for others because it really isn't such an impressive...More

    20  Thank 135karyw
    Response from Excellence_Group, Community Manager at Excellence Riviera CancunResponded 3 April 2015

    Thank you for having chosen Excellence Riviera Cancun as your holiday destination and for taking valued time to share your experience with all Trip Advisor Readers.. Allow us to apologize for not being able to meet your expectations in the area of food and beverage....More

    Reviewed 29 January 2015

    Myself and a few of my friends came to celebrate my 40th birthday. The resort was really clean and was kept clean throughout. The food was awesome, least favorite was Indian, and Lobster house, the tails were so dry and chewy! We stayed in building...More

    5  Thank nin s
    Reviewed 28 January 2015

    We love this resort, we were there 9 times. Excellent servis, food, fine dinning, club house, spa. We liked everything. Beach bars have good selection of drinks. Rooms are clean, people friendly. We liked Moses from the Cielo beach bar. His laugh is famous :o).

    1  Thank Buscemi
    Reviewed 28 January 2015

    We arrived in the evening to Excellence and Gustavo did a great job as he showed us the grounds on our way to the room and made sure we knew where the restaurants, pools and amenities were located. Unfortunately that evening when we ate at...More

    4  Thank Ross Y
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 327 - US$ 742 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • #2 Spa Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Travelocity, Hotwire, Evoline ltd, getaroom.com, Cheap Tickets, Cancelon and TripOnline SA so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
    Add Photo Photos
    Traveller (15563)
    Room & Suite (3146)
    Pool & Beach (3023)
    Dining (1371)
    Hotel & Grounds (8039)
    Bathroom (179)
    Business Centre & Event Rooms (63)
    Family and Play Areas (41)
    Nearby
    Dreams Riviera Cancun Resort & Spa
    6,370 reviews
    .33 km away
     
    Now Sapphire Riviera Cancun
    7,502 reviews
    .45 km away
     
    Secrets Silversands Riviera Cancun
    10,926 reviews
    2.38 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    andmic30
    19 November 2017|
    AnswerShow all 4 answers
    Response from Melissa B | Reviewed this property |
    Yes they do. But you also have a fully stocked bar in your room.
    1
    Vote
    andmic30
    19 November 2017|
    AnswerShow all 2 answers
    Response from Bristowshannon | Reviewed this property |
    The swim up rooms are worth the upgrade and you can move the outside furniture together with your friends. We get rooms beside our friends every year and it works out wonderfully. Enjoy your trip.
    1
    Vote
    helenchadwick01
    18 November 2017|
    AnswerShow all 7 answers
    Response from peter d | Reviewed this property |
    Don’t know that answer I have always gotten private driver. If riding the bus I would suspect not too many stops this resort is not far from airport
    1
    Vote
    Room Tips
    "Building 6 is central to everything."
    Read review
    "Rooms in the 7000 block are very close to everything."
    Read review
    "Room 6207 had a view of the lazy river."
    Read review
    "2 story rooms are worth it!!"
    Read review
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