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    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
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    27/8/2017 28/8/2017
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    US$ 362US$ 421
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    Traveller (14942)
    Room & Suite (3041)
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    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,835 reviews)
    “lazy river” (1,028 reviews)
    “chez isabelle” (716 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Special Offer: Summer Almost Over! 48%
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (12,163)
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    There are newer reviews for Excellence Riviera Cancun
    See the most recent reviews

    4,781 - 4,785 of 11,730 reviews

    Reviewed 28 October 2014

    My husband and I have stayed at all 3 Excellence properties several times. We stayed October, 2014 for the second time at ERC. I emailed ahead and Carolina in the Excellence Club met every request I had. All Excellence Club level rooms have been beautifully...More

    5  Thank Sarah1000530
    Reviewed 28 October 2014

    So it's our last day here in this hotel and unlike a lot of times where I'm pleased to get back home, I don't want to leave this place. Unlike many other 5 star hotels this hotel does actually deserve its 5 stars. I'll try...More

    3  Thank Bradas86
    Reviewed 28 October 2014

    This is our fifth trip to Excellence resorts, the second time visiting this one. We chose to return to this one after a wonderful trip to Excellence Playa Mujeres last year only because we were traveling with friends who are beach lovers and from our...More

    26  Thank Sherilynntr
    Response from Excellence_Group, Community Manager at Excellence Riviera CancunResponded 3 December 2014

    Allow us to thank you for taking the time to write this review in which you share your experience at Excellence Riviera Cancun with all Trip Advisor Readers. Thank you for adding very generous remarks of the positive sides of your vacation with us and...More

    Reviewed 28 October 2014

    Third time at an Excellence Resort- my second time at Excellence Riviera Cancun. I travel 2 times/year to Mexico and have stayed at many resorts including Secrets Maroma, Valentin Imperial Maya, Excellence Playa Mujeres and many others. Excellence Riviera Cancun is my absolute favourite. Arrival:...More

    8  Thank caribbeangal6
    Reviewed 27 October 2014

    We have recently returned from our second visit to ERC. We had a wonderful vacation and could not fault the resort at all. Many reviews have went into detail regarding the resort facilities therefore I will not repeat them. As return guests I had emailed...More

    2  Thank robbo2118
    Hideaway at Royalton Riviera Cancun
    4,131 reviews
    #9 of 25 hotels in Puerto Morelos
     
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    6,080 reviews
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    Now Sapphire Riviera Cancun
    7,136 reviews
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    Azul Beach Resort Riviera Maya
    3,300 reviews
    #4 of 25 hotels in Puerto Morelos
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 321 - US$ 667 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • #2 Romantic Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, Hotels.com, BookIt.com, Orbitz, Travelocity, TravelUp, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Evoline ltd, HotelQuickly and getaroom.com so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
    Add Photo Photos
    Traveller (14942)
    Room & Suite (3041)
    Pool & Beach (2891)
    Dining (1307)
    Hotel & Grounds (7728)
    Bathroom (174)
    Business Centre & Event Rooms (61)
    Family and Play Areas (39)
    Nearby
    Hideaway at Royalton Riviera Cancun
    4,131 reviews
    8.08 km away
     
    Dreams Riviera Cancun Resort & Spa
    6,080 reviews
    .34 km away
     
    Now Sapphire Riviera Cancun
    7,136 reviews
    .45 km away
     
    Azul Beach Resort Riviera Maya
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    3.90 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Melissa G
    18 August 2017|
    AnswerShow all 3 answers
    Response from Tymetraveler | Reviewed this property |
    If you take private transfers they will schedule your return 3hrs before departure regardless. It will take about 30 min to arv at airport so in reality you will b at airport 2.5 hr before. Depending on your airline there... More
    0
    Votes
    acon2013
    18 August 2017|
    Answer
    Response from Lisa T | Reviewed this property |
    There are no ceiling fans. The A/C works GREAT! No need to bring a fan. The thermostat is next to the night stand so you don't need to get out of bed to adjust.
    0
    Votes
    acon2013
    17 August 2017|
    AnswerShow all 3 answers
    Response from Theresa S | Reviewed this property |
    There is no ceiling fan over your bed, but believe me you won't need one. The temperature in the room was great. There is one in the step down sitting area where we had breakfast in the morning.
    1
    Vote
    Room Tips
    "Go with Club members level"
    Read review
    "All rooms seem to have an ideal location with the way the resort is set up"
    Read review
    "Swim up pool rooms offer a patio with pool access and a private outdoor hot tub"
    Read review
    "If staying in Excellence Club, ask for Building 8 - wonderful ocean views."
    Read review
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