We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Excellence Riviera Cancun

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Excellence Riviera Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

10,669 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 10,306: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

Have just returned from this amazing place. From beginning to end the resort did not disappoint. Our second time here and even better than the last. The addition of the coffee shop and the new Flavour Market are fantastic. The tapas is so fresh and such a wide variety. Although the food and drinks are wonderful especially the banana sexies!...

 Report
Helpful?
Thank Claire B
Pasadena, Maryland
Reviewed yesterday NEW

This was my 3rd time visiting Cancun and I went for a quick weekend getaway with not plans to visit any of the ruins or go to any of the attractions. My sole object was to decompress, kick back and relax. First let me say that the staff is amazing. We upgraded to the "Excellence club" which provided rooms that...

 Report
Helpful?
Thank KittyKarl
Coventry, United Kingdom
Reviewed yesterday NEW

We have just returned from 10 nights at the Excellence Riviera Cancun, it has been truly amazing, from the moment you arrive, you feel very special. The staff are so attentive, and cannot do enough for you, you only have to ask.... We had an Ocean View CLUB Room, all I can say is WOW!! exceptionally clean, the view from...

 Report
Helpful?
Thank cjawdoszak
Webster, New York
Reviewed yesterday NEW

We have been to many all inclusives before and this is SPOT ON for everything. I normally complain but the few complaints I would mention are not worth it. From the Dining to to the beach to the pool to the weather is fantastic. never saw one piece of garbage anywhere. I would like to mention a few people...Mary at...

 Report
Helpful?
1Thank Ruth K
Reviewed yesterday NEWvia mobile

This was our second visit to this resort . Over all we loved it there were a couple of hiccups but they were taken care of for us by Leslie who then checked in on us every day and we greatly appreciated it! Dining: We love that there is a variety of restaurants open each night but we did not...

 Report
Helpful?
Thank Jasmine K
Reviewed yesterday NEW

We arrived at the resort at approx. 1PM, check in was handled in a truly professional friendly manner. We were pleasantly surprised to find out our room was ready for us. We expected to head for some lunch with the room not available until 3 PM. The bellhop arrived to escort us & our luggage to our suite which was...

 Report
Helpful?
Thank Judy S
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

This resort is amazing!!! From top to bottom. The cleanliness of the resort is immaculate, they have some of the best food I have ever had at an all inclusive resort! Especially their brick oven pizzas by the pool! The staff is incredible. They go above and beyond for you and are always so friendly and helpful. I cannot wait...

 Report
Helpful?
2Thank rachaelradomski
WA
Reviewed 2 days ago NEW

Transfers: Used USA transfers again and love it, pay cash at pick-up and always on-time to pick for return trip to airport. $60 round trip, love this company and highly recommend them. Check-in: EC check-in so we waited for just a minute with our champagne and cool towel in the lobby and was whisked off to EC club to check...

 Report
Helpful?
4Thank fopcookbook
Truro, United Kingdom
Reviewed 2 days ago NEW

Two weeks of luxury. The food, the rooms, the attentive staff it all adds up to a great holiday. A special thanks to Lizabeth from the excellence club pool and all the other guys who made our stay so enjoyable.

 Report
Helpful?
1Thank 400pam2016
Reviewed 2 days ago NEWvia mobile

In Mexico, we have been to Cabo 3 times, Puerto Vallarta twice, Mazatlan, and this is our third time in Cancun (Secrets Capri and Barcelo Maya Palace the first 2 times) so we have a fair bit to compare too.. Arrival: use a private transport with no other resort stops if you want to arrive in 15-20 minutes. We used...

 Report
Helpful?
8Thank Ashlee B

13,738 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13389)
Viewed
Dining (1171)
Viewed
Hotel & Grounds (2674)
Viewed
Pool/Beach Area (2613)
Viewed
Room/Suite (1895)
Viewed
View from Room (701)
Viewed
Bathroom (164)
Viewed
Business Centre/Function Rooms (53)
Viewed
Family/Play Areas (33)
Viewed
4:15
Videos (21)
Viewed
Other (4064)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (306)
Viewed
Amenities (46)
Viewed
Beach (7)
Viewed
Excellence Club Junior Suite Ocean Front (42)
Viewed
Excellence Club Junior Swim Up Suite (43)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front (46)
Viewed
Junior Suite Spa (38)
Viewed
Main Pool (8)
Viewed
Pool (5)
Viewed
Dining (45)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
View from Room (2)
Viewed
Dining (5)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (7)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
2.4 km away
Secrets Silversands Riviera Cancun
6.4 km away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
641 reviews
14.5 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
10,770 reviews
Show Prices
Show Prices
Show Prices
18.7 km away
Secrets Maroma Beach Riviera Cancun
16.6 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,352 reviews
0.3 km away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 22,597 - ₹ 48,053 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Excellence Group LLC, Priceline, BookIt.com, Travelocity, Cheap Tickets and Orbitz so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 On the Beach Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,577 questions
Ask a question

See all questions (1577)

Questions? Get answers from Excellence Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“when we go back we would do a roof top room”
 of 5 bubbles ruthk996, 6 Dec 2016 | Read review
“we had a first floor swim up, was nice but recommend the third floor, you get the view!!!”
 of 5 bubbles rachaelradomski, 5 Dec 2016 | Read review
“Swim-out rooms are on the ground floor and our favorite!”
 of 5 bubbles fopcookbook, 5 Dec 2016 | Read review
“Junior Suite with Pool/Ocean View”
 of 5 bubbles SmashCakes29, 4 Dec 2016 | Read review
“Rooms around the Spa area are quieter than the ones around the main pools.”
 of 5 bubbles chm-mom, 2 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay