We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/8/2017 28/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    Hotel website
    Save
    Best prices for your stay
    27/8/2017 28/8/2017
    Lock in the lowest price from our partners
    US$ 362US$ 432
    View Deal
    Traveller (14918)
    Room & Suite (3041)
    Storyboard
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,835 reviews)
    “lazy river” (1,028 reviews)
    “chez isabelle” (716 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Special Offer: Summer Almost Over! 48%
    Deals (54)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Junior Suite Spa or Pool View
      US$ 432US$ 362
      View Deal
    • Junior Suite, Pool View
      US$ 381
      View Deal
    • Junior Suite, Pool View
      US$ 381
      View Deal
    All 54 deals for this property
    • Junior Suite Spa or Pool View
      US$ 362
      View Deal
    • Junior Suite Spa or Pool View
      US$ 362
      View Deal
    • Junior Suite Spa View- Pool View
      US$ 376
      View Deal
    • Junior Suite Spa/Pool View - All-Inclusive
      US$ 381
      View Deal
    • Junior Suite, Pool View
      US$ 381
      View Deal
    • Junior Suite, Pool View
      US$ 381
      View Deal
    • Junior Suite, Pool View
      US$ 381
      View Deal
    • Junior Suite, Pool View (Free breakfast, Free parking, Free WiFi)
      US$ 381
      View Deal
    • Junior Suite, Pool View
      US$ 381
      View Deal
    • Junior Swim Up Suite Spa or Pool View
      US$ 402
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 54
    Hideaway at Royalton Riviera Cancun
    4,121 reviews
    #9 of 25 hotels in Puerto Morelos
     
    Dreams Riviera Cancun Resort & Spa
    6,071 reviews
    #12 of 25 hotels in Puerto Morelos
     
    Now Sapphire Riviera Cancun
    7,117 reviews
    #6 of 25 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,555 reviews
    #3 of 25 hotels in Puerto Morelos
     
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (12,141)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 11,709 reviews

    Reviewed yesterday

    First timers... My friend and I stayed from August 5th through the 12th. We were a little weary of the weather, checking online everyday leading up to the trip. There were thunderstorms listed, but it turned out to be miraculous. We had 2 hours of...More

    1  Thank Brian G
    Hotel's Favourite
    Reviewed 13 June 2017

    Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More

    46  Thank william h
    Response from Excellence G, Community Manager at Excellence Riviera CancunResponded 4 July 2017

    Dear William, First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers. We are amused to read your amiable words regarding your stay...More

    Reviewed yesterday via mobile

    This place was amazing. We WILL return with some family next year. The grounds were immaculate. The staff was very friendly the food was wonderful our room was heavenly. The entertainment was fantastic This was our first time here but not our last

    Thank karenkrank
    Reviewed yesterday

    We enjoyed every minute of our trip here, it is an absolutely fantastic resort. We had a swim up room and enjoyed jumping in the lazy river every now and then and swimming our way to the bar/sunbed! We tried all of the restaurants and...More

    Thank ElCalvados
    Reviewed yesterday

    This was our 3rd visit to Excellence. We have returned again and again because it is just so relaxing and fabulous. Upon arrival you will travel through a security gate and pull up to a beautiful long entryway. The bellman is right there as you...More

    Thank KindaClumsy
    Hideaway at Royalton Riviera Cancun
    4,121 reviews
    #9 of 25 hotels in Puerto Morelos
     
    Dreams Riviera Cancun Resort & Spa
    6,071 reviews
    #12 of 25 hotels in Puerto Morelos
     
    Now Sapphire Riviera Cancun
    7,117 reviews
    #6 of 25 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,555 reviews
    #3 of 25 hotels in Puerto Morelos
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 330 - US$ 658 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • #2 Romantic Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, Orbitz, BookIt.com, Travelocity, TravelUp, Hotels.com, TripOnline SA, Cancelon, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
    Add Photo Photos
    Traveller (14918)
    Room & Suite (3041)
    Pool & Beach (2890)
    Dining (1306)
    Hotel & Grounds (7706)
    Bathroom (174)
    Business Centre & Event Rooms (61)
    Family and Play Areas (39)
    Nearby
    Hideaway at Royalton Riviera Cancun
    4,121 reviews
    8.08 km away
     
    Dreams Riviera Cancun Resort & Spa
    6,071 reviews
    .34 km away
     
    Now Sapphire Riviera Cancun
    7,117 reviews
    .45 km away
     
    Secrets Silversands Riviera Cancun
    10,555 reviews
    2.38 km away
     
    Nearby Restaurants
    La Playita
    349 reviews
    2.91 km away
    Salciccium Food Truck Village
    128 reviews
    2.81 km away
    El Sabor de Mexico
    213 reviews
    2.94 km away
    My Paradise
    155 reviews
    2.47 km away
    Nearby Attractions
    Croco Cun Zoo
    1,525 reviews
    2.31 km away
    Akabal Spa
    11 reviews
    2.71 km away
    Galeria Arte Zissimo arte contemporano
    6 reviews
    2.11 km away
    Wet Set Diving Adventures
    727 reviews
    2.68 km away
    Ask a question
    Questions & Answers
    gumball529
    16 August 2017|
    Answer
    Response from TimandHeather12 | Reviewed this property |
    yes-we used them in June for the first time. Very professional and timely
    1
    Vote
    Cassie B
    15 August 2017|
    Answer
    Response from Puravida_7 | Reviewed this property |
    There are occasions where you can have a professional picture taken.. Snorkeling, resort event night(s). There are also several Photographers In the resort that are available( they are located in hotel lobby... their hours... More
    1
    Vote
    Susan D
    15 August 2017|
    AnswerShow all 7 answers
    Response from tompkeil | Reviewed this property |
    We enjoy the quiet aspect of the EC. Extra concierge service and private club. However you do not need to upgrade to get good service. Once out of the EC everyone is treated equal and very well. The EC just gets you extra... More
    0
    Votes
    Room Tips
    "Spa Rooms are further from the restaurants and entertainment, but they're well worth it!"
    Read review
    "Most employees speak English well and if you try to speak Spanish they are very kind and helpful."
    Read review
    "It's hard to beat the swim up suite!!"
    Read review
    "If you can get a room in building 1, there is less traveling to do since it is the closest to most things."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing