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Zoetry Paraiso de La Bonita

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2,100 Reviews from our TripAdvisor Community

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Showing 1,882: English reviews
Newark, Delaware
Reviewed today NEW

Cannot say it's a 5 star rated resort Been to many and this one had lots of kinks need to be worked on Service at Rex for breakfast needs improving service and food. No orange juice 2 days slow service and many items did not get had to ask over and over still did not receive it. Many others around...

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Helpful?
Thank carol2628
Memphis, TN
Reviewed yesterday NEWvia mobile

My husband and I just spent a week at Zoetry for our 30th anniversary. It was the perfect place to be "chaise lounge" potatoes. We ate breakfast, lunch and dinner al fresco every day and did nothing but read books and talk to neighboring loungers. I did do morning yoga a few times and that was great as well. The...

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Helpful?
Thank Shelley77777
Arlington, Virginia
Reviewed 3 days ago NEW

This was the first stay at Zoetry with our Unlimited Vacation Club (which we detest). We joined the club to save $$ but you only save it on Hotel Only deals on certain websites and you can find cheaper package deals with Flight/Hotel on Orbitz/Travelocity/Expedia and pay less! So, whatever you do DON'T FALL FOR THE UNLIMITED VACATION CLUB. Anyways,...

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Helpful?
2Thank diveferfun1
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel diveferfun1, (Greetings in Mayan) We are really sorry to learn about the negative impressions of your stay and membership benefits trough this review. Nonetheless, we value the time you have invested to share both your positive insights and opportunity areas on this and other review platforms over the internet, since this show us your interest to ensure...

Medfield, Massachusetts
Reviewed 4 days ago NEW

My family of five spent four nights at Zoetry. We were warmly greeted by Enrique who never failed to have a smile on his face whenever we passed him. Rafael brought us to our spacious room with a large sitting area, desk area, amazing deck with tanning beds, oversized sleeping areas with another small deck and huge tiled bathroom. The...

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Helpful?
1Thank Shari D
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel, (Greetings in Mayan) Thank you for sharing your Endless Privileges® experience with the TA community! It is always a delight to receive the insights of our guests and even more when they acknowledge the dedication of our team. We are certain that Enrique, Rafael, Genevieve, Cesar, Cosme and Rocky will be very pleased to learn that their...

Rocklin, California
Reviewed 5 days ago NEW

I didn't review this hotel at the time we stayed, but it's been about 5 years and my husband and I traveled to Zoetry Paraiso de La Bonita on our first trip to Mexico. Since I had no similar resort to compare this to, I left feeling like it was great, but now I understand just how special it is....

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Helpful?
Thank Acukjati
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel Acukjati, (Bix a Bel) It is a delight to hear back from you so long after your stay, and even a greater pleasure to hear that you have such positive memories of your time in Zoëtry Paraiso de la Bonita. We would be more than happy to welcome you back and keep indulging you with the great...

Pickering, Canada
Reviewed 5 days ago NEWvia mobile

Peacocks and Iguanas on guard, Parrots screeching and croc's in the woods, It's Still Paradise!!!! Many Thanks to the wonderful staff (Victor,Antonio,Cesar,Rocky,Pastor,Manny, Andre,Alejandra and the list goes on), we had an amazing time despite catching the flu and unusual winter cold front with associated strong winds, however,no better place to rest and relax....

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Helpful?
Thank jpitino
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel jpitino, (Greetings in Mayan) Thank you for sharing your insights with the TA community! We are delighted to hear that despite the unusual cold weather you were able to enjoy the unique benefits of the Endless Privileges® experience. We look forward to welcome you back and keep offering you the perfect relaxing environment to enjoy a true...

Vancouver, B.C.
Reviewed 5 days ago NEW

This is one of the "Worst" properties I have stayed at in the past 10 years! Worn and dated and felt like it is a 30+ year old property turned out to be less than 16 years old! Total "Scam" for a "5" Star property. I have just stayed here last week with 4 other couples as one of our...

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Helpful?
4Thank Cary L
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel Cary L, (Greetings in Mayan) Being a resort committed to craft unique positive experiences for every guest, oriented to personalized service and satisfaction is always painful to learn that a guest has left the resort with such negative impressions of their experience. Please be certain that all your comments have been shared with our management and have...

Reviewed 1 week ago

my girlfriends and I found the perfect place to just sit and relax and catch up on life in the warm sun! We came together from Pa, SC and CA The food was delicious and portion sizes were just right. the drinks decadent. The spa was fabulous! Our room was beautiful and plenty of room for 3. Every employee was...

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Helpful?
1Thank Cristina S
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel Cristina S, (Greetings in Mayan) It is always a great to receive reviews sharing a positive experience in Zoëtry Paraiso that is based on the dedication of its hardworking staff and the high quality of our amenities! Please receive our sincere apologies for the weak shower head water pressure in your suite. I have personally let our...

Reviewed 1 week ago via mobile

From the moment you arrive at the entrance of the hotel you are made to feel at home, a floral aroma along with the sea breeze you stick in your face making you feel a sense of relaxation from the moment you arrive, the check inn is really very Accessible and comfortable since the check inn is seated and in...

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Helpful?
Thank Fco S
Michigan
Reviewed 1 week ago

We stayed at the Zoetry Paraiso de la Bonita, outside of Puerto Morelos, Mexico, in late November 2016. What a great experience. We usually visit the Riviera Maya Mexico once a year. This is the first time we stayed at this resort. If I had to pick one thing (thankfully I do not) that made the entire stay a delight...

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Helpful?
4Thank John F
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel John F, (Greetings in Mayan) We are delighted to hear back from you, receive your review and learn that you have enjoyed your overall Endless Privileges experience®. It is always a pleasure to read that the dedication of our team is actually creating unique quality experiences for our valuable guests, therefore appreciate your kind remarks linked to...

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Ocean Front Master Suite Two Bedroom with Plunge Pool (70)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Zoetry Paraiso de la Bonita, an ultra-luxury boutique resort, offers a completely new kind of vacation experience focused on wellness, serenity and romance, as well as social and environmental responsibility. Set on 500 yards of beautiful beach, this exceptionally unique property features 90 beachfront suites; La Canoa, a AAA Four Diamond award-winning restaurant; the first certified Thalassotherapy Center in North America;in-house scuba diving center, a private 48 ft. Catamaran. Zoetry Paraiso de la Bonita, one of the Leading Hotels of the World, has also earned the AAA Five Diamond Award for 13 consecutive years. Each of the 90 lavish oceanfront suites is uniquely decorated with hand-picked treasures from around the world and feature private ocean front view terraces, Bvlgari® bath amenities, fine luxury linens, sparkling wine and fresh fruit daily, 24-hour private, in-room dining, maid service three times each day and a welcome bottle of Tequila. For an added measure of intimacy and romance, a selection of suites also offer access to private terrace plunge pools and outdoor honeymoon showers. Endless Privileges® provide guests limitless access to personalized, private chauffeured airport transfers; unlimited worldwide calls and concierge service; daily breakfast, lunch and dinner gourmet dining options with an assortment of organic, local and gluten-free food and beverage selections plus 24-hour dining options allow guests to enjoy late night bites at Restaurant Kaax or stay in and order room service. The Sip, Savor & See Dining Experience provides 60 more dining and entertainment venues at nearby sister resorts; complimentary cocktails and specialty beverages from a variety of domestic and international top-shelf brands and top-shelf spirits; sunset catamaran sail; shopping excursions by boat; complimentary 24-hour laundry service; relaxing 20 minute Thalasso Experience per guest; as well as complimentary greens fees at nearby Grand Coral Riviera Maya. ... more   less 

Additional Information about Zoetry Paraiso de La Bonita

Address: Carretera Chetumal _Cancun Km 328 | Bahia Petempich, Puerto Morelos 77580, Mexico (Formerly Zoetry Paraiso de la Bonita)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 33,968 - ₹ 94,741 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zoetry Paraiso de La Bonita 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Zoetry Paraiso De La Bonita Hotel Puerto Morelos
Paraiso De La Bonita
Paraiso Bonita
Zoetry Paraiso De La Bonita Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#3 Romantic Hotel in Puerto Morelos
#4 On the Beach Hotel in Puerto Morelos
#4 Business Hotel in Puerto Morelos
#4 Luxury Hotel in Puerto Morelos
#4 Spa Hotel in Puerto Morelos
#4 Top resorts Hotel in Puerto Morelos
#8 Family Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Zoetry Paraiso de La Bonita staff and other travellers.
159 questions
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Questions? Get answers from Zoetry Paraiso de La Bonita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a 2nd level room so you don't have to walk up 3 levels as we did”
 of 5 bubbles CaryL841, 17 Jan 2017 | Read review
“Second or third floor”
 of 5 bubbles , 12 Jan 2017 | Read review
“all front beach suite”
 of 5 bubbles jeandenisr2017, 9 Jan 2017 | Read review
“wonderful room on the beach!”
 of 5 bubbles BaileyF151, 9 Jan 2017 | Read review
“2nd & 3rd floors offer best view.”
 of 5 bubbles travkitty, 3 Jan 2017 | Read review
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