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Azul Beach Hotel

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2,774 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Hotel
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Showing 2,504: English reviews
Bowmanville, Canada
Reviewed 6 days ago NEW

After vacationing at El Dorado Seaside Suites I knew I wanted to enjoy more Karisma resort holidays so I booked next at the Azul Beach Hotel. It was GREAT! What I enjoyed: Exceptional food & cocktails. The luxurious ocean-view room. Fantastic service pretty much everywhere pretty much all the time. The adults-only pool with spot-on food & drink service ...

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Helpful?
2Thank Jayne M
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Jayne M, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience where families and couples like can enjoy superior quality and Gourmet Cuisine in a relaxing, beachfront environment. We are happy to hear that you enjoyed our...

Reviewed 6 days ago NEW

Beach Bum Vacations really outdid themselves with the coordination of my best friend's wedding at Azul Beach Hotel. Beach Bum Jayne was eve better at coordinating my travel and stay and even following up to make sure my room addition was handled properly. She shared my same dislike of early flights and made sure I had a mid-morning flight to...

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Helpful?
15Thank Gernethia R
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Gernethia R, Thank you for your feedback, sharing your experiences of your stay. I'm very happy to know that we provided with the Karisma Gourmet Inclusive Experience. I'm very flattered by your kind words and also very proud of each employee. Big thanks to Jayne from Beach Bum Vacations for recommending us to you. Thank you again for your...

Chester, United Kingdom
Reviewed 1 week ago

Havng stayed in another hotel several times we felt it was time for a change and we are so pleased we chose the Azul Beach. Its on a smaller scale to other hotels we have stayed at in Mexico and that suits us better. The rooms were comfortable and the 2 storey villa building are set amongst palm trees. Our...

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Helpful?
1Thank FandDD
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear FandDD, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. I am glad to know that you enjoyed your stay and each part of it, food, servicies and facilities. Thank you very much for your suggestion about the waiter service at the lobby...

Reviewed 1 week ago

Travelled solo to this beautiful hotel. I knew from the moment I entered this place I would love it. I saw a lot of smiling faces and received a warm welcome with a glass of champagne and a nice cool towel. The room assigned to me was very clean and comfortable but I needed to move because of baby cries...

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Thank Eileen S
Reviewed 1 week ago

We stayed at a family suite at Azul Beach for 8 days recently and we could not be more pleased with the resort. We brought our almost one year old boy with us on the trip. Azul Beach made it easier by providing so many of the baby necessities for the trip. All the food at the restaurants was really...

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Helpful?
Thank Emily K
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Emily K, Thank you for taking the time to share your experiences with the Trip advisor community. We are not like the other all-inclusive hotels, we are two steps ahead and provide ourselves on the superior quality, luxury quality and high standard Gourmet cuisine. It is great to know that you enjoyed your stay from start to finish and...

Reviewed 1 week ago

We just got back home from a week in Mexico being hosted by a crew of excellent individuals at Azul Beach Resort. Naiomi our Ninja butler and of course Noel, Vincente and Antonio were always there to greet us with a smile and serve us the excellent cuisine this resorts can boast about!! Nothing but good things happened during this...

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Helpful?
Thank Simon P
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Simon P, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience. Thank you very miuch for the special mention to Noemi. I am sure she did her guest in order to provide you an excellent service. We...

Princeton, New Jersey
Reviewed 1 week ago

We loved our stay here. Our 16 member family (age 2-80+) had a wonderful time. (We also saw young and older couples sans children also enjoying their time). The service was excellent, warm, & friendly. The place was beautiful, intimate, and yet didn't feel crowded even at 99% capacity. Incredible. The beach is amazingly beautiful and the groundskeepers work tirelessly...

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2Thank traveleatlove2007
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear traveleatlove2007, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Hotel. I am happy to know that you enjoyed your stay from the beginning to the end. Thank you very much for recognize the effort of the staff. I am sure they...

Aston, Pennsylvania
Reviewed 1 week ago

Everything was excellente! Pros: liked the tropical setting, not like your typical hotel; the restaurants, food and service were top-notch; our "swim-up room" was incredible!. Only one con: when you're paying for a gourmet inclusive, why must they push to purchase items like lobster, premium wines and beers?

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Helpful?
4Thank Joseph A B
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Mr. Joseph A B, Thank you for taking the time to share your experiences with the Trip advisor community. It was a pleasure to host you for this celebration. We are not like the other all-inclusive hotels, we are two steps ahead and provide ourselves on the superior quality, luxury quality and high standard Gourmet cuisine. Thank you very...

Felton, California
Reviewed 1 week ago

This place is top-notch. Everything about our stay was wonderful--friendly service people who know your name; delicious food; white sand beach; far enough away from Cancun but close to the airport; nice size resort (not too big, not too small); attentive bartenders.

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Helpful?
3Thank Donna95018
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Thank you for your brief review and for taking the time to share your experiences with the Trip advisor community. It was a pleasure to host you at Azul Beach. I am glad to know that you enjoyed from the beginning to the end. I am sure the staff did their best in order to provided you an excellent service....

Reviewed 2 weeks ago via mobile

We initially booked the Azul 5's for 11 nights through Thompson but changed to the Azul beach before we went as we had an email stating that there was going to be construction work at the fives while we were staying there. Before we arrived we were emailing the hotel manager Gerarrdo telling him of our disappointment of having to...

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Helpful?
1Thank Sam B
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Sam B, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience. It was a pleasure to host your holidays at Azul Beach. Thank you very much for recognize the effort of the staff. I am sure they...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Hotel

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 22,545 - ₹ 59,869 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Hotel 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Hotel staff and other travellers.
486 questions
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Questions? Get answers from Azul Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was on of the best we have stayed in”
 of 5 bubbles edwardlS5007MA, 2 Dec 2016 | Read review
“We were in room 925 and 926. Top floor and away from the main areas, but great views from the balcony.”
 of 5 bubbles 889wadec, 1 Dec 2016 | Read review
“Rooms with swim-up pools are great for people with kids!”
 of 5 bubbles gernethiar, 1 Dec 2016 | Read review
“All rooms are very clean. Just make sure that there are no babies crying all night in your adjacent suite...”
 of 5 bubbles 331eileens, 29 Nov 2016 | Read review
“Family suite is excellent for those needing extra space!”
 of 5 bubbles 177emilyk, 28 Nov 2016 | Read review
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