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Now Sapphire Riviera Cancun

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Traveller (6925)
Pool & Beach (1931)
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Overview
  • Excellent66%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“bluewater grill”(465 reviews)
“preferred club”(837 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,444)
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Traveller rating
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1,799
658
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4,824
1,799
658
190
110
Show reviews that mention
All reviewsbluewater grillpreferred clubthe blue water grillmarket cafelemongrass restaurantpreferred poolentertainment teammain poollobby bartropical viewfrench restaurantbali bedspreferred statuspreferred guestocean frontother resortsjuan carlos
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11 - 15 of 7,581 reviews
Reviewed 6 days ago

already looking forward to my next trip back staff was amazing took care of every need. rooms are clean and fully stocked mini bar. this place is better than I thought it would be and the drinks never stop flowing and the food is top...More

2  Thank Carlos D
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 5 days ago

Dear Guest, On behalf of myself and the entire staff at the Now Sapphire Riviera Cancun, we would like to take this opportunity to thank you for choosing our resort over numerous others in the area, to enjoy your vacation in Cancun. We are overjoyed...More

Reviewed 6 days ago

We were a little worried upon check in and our room wasn't ready for hours. Finally my boyfriend complained and they got us a room right away. However we had requested two beds so they moved us to another room right away. It was slight...More

1  Thank Tina N
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 5 days ago

Dear Guest, On behalf of Now Sapphire Riviera Cancun Resort & Spa, we wish to thank you for taking the time to share such gracious comments on Tripadvisor about your stay at our resort. Your valuable feedback will be shared with the Operations Committee, especially...More

Reviewed 6 days ago

This resort is definitely consistent with the reviews and I was meaning to leave a review, considering it was our choice of destination wedding and honeymoon. We traveled there from 10/4 to 10/13 along with 40 of our closest family and friends to get married...More

1  Thank Jessica S
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 5 days ago

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all other resorts within this destination, to celebrate your wedding and honeymoon in Cancun. We...More

Reviewed 6 days ago via mobile

Myself, fiancée and 4 friends stayed at the Now Sapphire for 7 days! I have been to 5 all inclusive resorts (2 in Cuba and now 3 in Mexico). This was by the far the best resort I have stayed. As soon as you arrive...More

6  Thank Kvb081
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 6 days ago

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our resort over numerous others in the area, to enjoy your recent holidays in Cancun. The resort’s staff is more...More

Reviewed 1 week ago via mobile

We just got back from Now sapphire and we are already planning our next trip back. It’s a great resort for family’s or just adults with lots to do for everyone. The food was amazing at all restaurants but sometimes there was a bit of...More

2  Thank joenash90
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 6 days ago

Dear Guest, Thank you for your great feedback about your stay at the Now Sapphire Riviera Cancun Resort & Spa. We are pleased to hear that you enjoyed your stay at our resort and that you appreciated our services. Manuel, Ingrid, and Nayeli will be...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Free Internet
Free Parking
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 203 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 203 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (6925)
Pool & Beach (1931)
Room & Suite (803)
Dining (691)
Amenities (126)
Family and Play Areas (60)
Business Centre & Event Rooms (42)
Questions & Answers
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Lydia M
16 June 2018|
AnswerShow all 4 answers
Response from David S | Reviewed this property |
We were there first week in June and swimming in the sea is pretty much a write off ... it’s the same down all of the coastline. The smell is pretty bad too. The good news is the swimming pool is massive and amazing. Try not... More
0
Votes
Jo W W
14 June 2018|
AnswerShow all 8 answers
Response from NowSapphireRC | Property representative |
Dear Guest, Thank for contacting us. It will be a pleasure to welcome you soon. It's been raining and appear the sun. We hope the weather changes soon. Warmest regards, Olivia Rodríguez Social Media Coordinator
0
Votes
Jeff C
10 June 2018|
AnswerShow all 2 answers
Response from NowSapphireRC | Property representative |
Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon. Please feel free to email us at info nosrc at nowresorts com (please put dots) and we will ask Aquaworld co. to send you the... More
0
Votes
Room Tips
"Beach Front are amazing"
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"Ask the front desk and they will help you get what you want."
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"All the rooms are in different buildings, No higher than 3 floors. No lifts though."
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"ocean view rooms are great however get the vip package it is really worth it"
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