We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Now Sapphire Riviera Cancun

Booking.comUS$ 257*
View Deal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 583*
US$ 257*
Great Deal
US$ 347*
US$ 263*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun
Panoramas (144)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

6,766 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 6,116: English reviews
Start your review of Now Sapphire Riviera Cancun
 Click to rate
Reviewed yesterday NEW

I absolutely enjoyed our stay at Now Sapphire. It was well worth the upgrade to ocean view. We even joined the unlimited vacation club. We never had a bad meal at any of the restaurants. The staff was friendly and helpful. Special mention to Aurora the server at poolside and Fernando at the beach bar. We will be back someday...

 Report
Helpful?
2Thank Joe B
Bel Air, Maryland
Reviewed yesterday NEWvia mobile

I got married here and spent my honeymoon here. We had about 28 guests stay here for the wedding. We all LOVED this resort. The staff was SO kind and friendly. Smiles everywhere you went. They are so personable and really make you feel at home. I can't say enough good things about this place. We will truly miss it....

 Report
Helpful?
1Thank Jen S
Indiana
Reviewed yesterday NEW

We stayed at Now Sapphire Riviera Cancun from May 5-May 12. The room was ready and waiting for us as soon as we got there. I had requested a room with a king bed by email earlier and they made sure that we had that room. We were in the garden area which was fine with us. The resort is...

 Report
Helpful?
1Thank beckyb7753
South Jersey
Reviewed yesterday NEW

Visited NOW Sapphire with a group of 25 other friends. We had an awesome time. The staff was most accommodating, the rooms were clean and the food was wonderful. We will go back in the future. Loved our time at the pool. Whether it was at the swim up bar, lounging in a lounge chair in the shade or just...

 Report
Helpful?
1Thank Tomloo
Reviewed yesterday NEW

My wife and I celebrated our honeymoon two years ago at Now Sapphire based off of a recommendation. It was great then so we couldn't wait to go back, this time with our six month old daughter and a few of our friends. It was just as we remembered! The welcome from front desk staff, the service from the pool...

 Report
Helpful?
Thank Herrison S
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing again our Resort, among all others within this destination, to enjoy your holidays in Cancun. We are delighted to hear that you enjoyed the rooms, food, pools, activities and the service. We will...

Vero Beach, Florida
Reviewed yesterday NEW

Mr. Rafeal Cordova, This was my wife and I first trip to Mexico and any all inclusive resort. My wife and I and her sister and husband were wondering if all the information we looked at would turn out to be true or just marketing hype. I am 75 and the others around 70. We did not know what to...

 Report
Helpful?
1Thank rdshome
Reviewed 2 days ago NEW

Twenty Six of us spent 5 days in Cancun at this hotel. We booked through a travel agency but still were not all located in the same building or one close to each other. The rooms were very nice, clean and had balconies to enjoy the scenery. The staff was unbelievably friendly and courteous and the more dollar bills you...

 Report
Helpful?
Thank Nicole M
NowSapphireRC, Social media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of Now Sapphire Riviera Cancun, we wish to thank you for taking the time to share such gracious comments about your stay with us, and especially about our staff. We are so glad you had a great time in your first time in Mexico! It is always a great pleasure to read through notes such as...

Reviewed 2 days ago NEWvia mobile

Loved my 5 day visit to the Now Sapphire resort! Went with a large group and we all enjoyed and truly loved the employees and their energetic, happy smiles. A thing I disliked was the upkeep of the main/public/highly-used restroom by the lobby. Sometimes no TP (or soaking wet TP), no towels, overflown toilets. A tip- bring your own cup...

 Report
Helpful?
Thank Ashley A
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your stay at the Now Sapphire Riviera Cancun. Thank you for sharing your beautiful pictures. We are delighted to know that your time with us...

Vineland
Reviewed 2 days ago NEWvia mobile

Now sapphire This resort is great, small but has it all, everything was so close for us to walk with small kids, the kids club is amazing, my 3, 5 year old kids really enjoyed their time their with face painting bungee jumping, swimming while we got to go to the pool, yoga, joining Zumba, just a beeper away. Great...

 Report
Helpful?
Thank Marcela R
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear guest, Thank you for taking the time to share your comments regarding your recent stay in Now Sapphire Riviera Cancun with us and with other readers. We are so happy to hear that you enjoyed the activities, amenities, food, and the staff service. We will share your feedback with the Operations Committee. Once again thank you for comments and...

The Villages, Florida
Reviewed 2 days ago NEW

My husband and I spent 6 nights at the NOW Sapphire Resort. This was our first experience with an all inclusive resort. We loved it. Typically, we take a cruise each year. I suggested trying an all inclusive resort since my husband isn't overly excited about cruising. We returned from our holiday on 5/16/17 and booked another all inclusive on...

 Report
Helpful?
Thank Paula W
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thanks very much for your nice words, it is always a huge accomplishment for our staff and management to hear that you liked the resort. Thank you for taking the time to share your review on Tripadvisor. We’re pleased you had such a wonderful stay. It is our responsibility to ensure we exceed your expectations and this is...

6,114 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5414)
Viewed
Pool/Beach Area (1447)
Viewed
Dining (420)
Viewed
View from Room (198)
Viewed
Bathroom (57)
Viewed
Room/Suite (353)
Viewed
Hotel & Grounds (857)
Viewed
Family/Play Areas (60)
Viewed
Business Centre/Function Rooms (22)
Viewed
0:48
Videos (4)
Viewed
Other (1996)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (669)
Viewed
Adult pool (24)
Viewed
Amenities (119)
Viewed
Beach (30)
Viewed
Junior Suite Tropical View (49)
Viewed
Pool (60)
Viewed
Preferred Club Junior Suite Ocean Front (48)
Viewed
Dining (174)
Viewed
Second pool (16)
Viewed
The Hotel (149)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Dining (8)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (4)
Viewed
View from Room (1)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
6.3 km away
Now Jade Riviera Cancun
Now Jade Riviera Cancun
#9 of 25 in Puerto Morelos
8,362 reviews
0.8 km away
Dreams Riviera Cancun Resort & Spa
12.9 km away
Moon Palace Cancun
Moon Palace Cancun
#21 of 180 in Cancun
20,938 reviews
Show Prices
Show Prices
Show Prices
16.6 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#8 of 11 in Playa Paraiso
4,585 reviews
28.1 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 214 in Playa del Carmen
2,984 reviews
0.6 km away
Ocean Coral & Turquesa
Ocean Coral & Turquesa
#13 of 25 in Puerto Morelos
11,141 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 15,567 - ₹ 36,173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Orbitz, TravelUp, Cheap Tickets, Booking.com, Hotwire, Travelocity, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Now Sapphire Riviera Cancun staff and other travellers.
1,051 questions
Ask a question
Southampton, United Kingdom

See all questions (1051)

Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra for the ocean view.”
joebX3252JO, 23 May 2017 | Read review
“No need for preferred rooms unless you want a whirlpool on your balcony. Tropical view rooms are great as well.”
Tomloo, 23 May 2017 | Read review
“Although it's not a big resort, you want to request a room in building 1 or 2 which are closest to the main pool and lobby.”
herrisons, 23 May 2017 | Read review
“Lower numbered buildings have ocean view”
D7193PRnicolem, 22 May 2017 | Read review
“I would recommend the preferred suites. Bldg 4 tropical view was very convenient to the preferred pool.”
paulawI2401XP, 22 May 2017 | Read review
5 of 5
Booking.com
US$ 257* /night
View Deal
Expedia.comUS$ 347
Bookit.comUS$ 263
getaroom.comUS$ 583
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates