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Now Sapphire Riviera Cancun

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Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun
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6,605 Reviews from our TripAdvisor Community

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Showing 5,970: English reviews
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Gloucestershire, United Kingdom
Reviewed yesterday NEW

Now Sappire is the prefect resort for all the family, with so much going on if you want it. Or as little as you want. The whole staff go beyond themselves to help you where ever they can, so friendly and always smiling. The choice of restaurants and standard of food is excellent. I would be back In a flash...

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Helpful?
Thank jvowles984
Reviewed yesterday NEW

The place is fabulous I would love to spend another week at this resort, my wife and I enjoyed the service that was provided all inclusive. Would recommend this wonderful place for anyone. Respect to your support team they went over and beyond what we could've expected. Please thank the crew who relentlessly responded to the kelp seaweed or what...

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Helpful?
Thank leonardstephens65
Reviewed yesterday NEWvia mobile

The Now Sapphire was like a second home for our family, the staff were incredibly friendly and welcoming. After spending plenty of time in the lobby and the moments bar the staff became very accommodating! Fernando and Josè were very kind, quick and fun to chat with while we waited upon our drinks. Truly a very good time! Can't wait...

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Thank Emily D
Reviewed yesterday NEW

We had a tropical view suite, King size bed, couch and table and chairs. Patio with table and chairs. Big tub and shower... House keeping is TOP NOTCH!!! Mini bar filled everyday and turn down service at night. The food is awesome! I loved the buffet!!!! The fruit was great! Spent a lot of time in the pool....The entertainment staff...

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1Thank J D
Canmore
Reviewed yesterday NEW

We just arrived home after a two week stay at the Now Sapphire. This was our second visit (last year in May), that we have been guests at this awesome resort! I wish I had wrote a review after our last vacation, but I'm sure you all get that once home, "real" life takes over... I just can't be too...

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Helpful?
Thank familyfirstcanada
Oakdale, Connecticut
Reviewed yesterday NEWvia mobile

We visited as a family this resort. It was absolutely gorgeous and well maintained. The staff went out of their way to assist with anything we needed. Extremely friendly staff, most memorable Adolfo and Pedro at the swim up bar, but honestly everyone was wonderful. Plenty of activities for my kids, ages 5 and 8. We had an absolutely fabulous...

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Thank Aimee E
Coon Rapids, Minnesota
Reviewed yesterday NEW

Beautiful resort, with a fantastic staff Great food, drinks , accommodations and close to the airport. Been there four times and will go back No towel cards, no standing in line to make reservations , no wristbands Very relaxing resort

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Thank mikey15
Clarksburg, Maryland
Reviewed yesterday NEW

Great Staff, the resort is very nice. Food was great for an all inclusive resort. Shuttle service back and forth to the airport was good, lots of activities and smiling wait staff to bring whatever you needed to your chair at the pool or room. Can't wait to go back!!

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Thank ncoffman
Cleveland, Ohio
Reviewed 2 days ago NEWvia mobile

We just got back from our 5th visit at this resort!!! We absolutely love it and consider it like our 2nd home. I struggle writing a review since I've done it so many times before. All I can say is that every time we go this place is more magical! The manager of this resort Mr. Cordova does an excellent...

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Helpful?
Thank mc1003
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dears Guest, We would like to thank you for taking the time to share your experience at Now Sapphire Riviera Cancun with other readers on Tripadvisor. We are pleased to know your 5th stay with us was entirely satisfactory and you enjoyed the resort facilities and the service. We will share your comments with the Operations Committee, especially with Mr....

Reviewed 2 days ago NEW

The room was perfect. We had a beautiful view of the water and could walk right out onto the beach. The bed was super comfy. We made some great friendships with the staff. The staff made sure we had everything we needed and then some. The food and drinks were awesome. I can't say enough great things about this place....

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Helpful?
Thank Kimberly M
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for sharing your review and beautiful pictures on Tripadvisor about your recent stay at the Now Sapphire Riviera Cancun. We are so happy to hear that you enjoyed the food, drinks and the service. We will share your comments with the Operatoins Committee. We hope to welcome you back soon! Best regards, Olivia Rodríguez Social Media...

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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Free Parking
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 15,753 - ₹ 35,719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#5 Top resorts Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 Family Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Sapphire Riviera Cancun staff and other travellers.
1,022 questions
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Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Huge standard room, extremely quiet.”
jvowles984, 24 Apr 2017 | Read review
“Rooms can be far from the activity or close. Would have been nice if there were elevators, we were on the 3rd floor. Plan accordingly if you can't do a lot of stairs. ”
ncoffman, 24 Apr 2017 | Read review
“Ask for a room away from the pool area where there is entertainment for guest, the resort shuts down the music before 11PM though”
aldoalv, 22 Apr 2017 | Read review
“Beach front room is highly recommended..... breathtaking sunrises and quiet mornings.”
CGib, 22 Apr 2017 | Read review
“Choose Bungalow 3, 4 or 5 - top floor offers spectacular morning views and are quiet.”
Cindy1649, 21 Apr 2017 | Read review
5 of 5