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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,698 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,893: English reviews
Margaret River, Australia
Reviewed 8 March 2015

We are a mature couple who stayed at this hotel from 27 Jan - 7 Feb 2015 for our daughter's wedding and can only say wonderful things! The accommodation (King Ocean View) was well appointed and spotless, the food was fabulous especially with all the A La Carte restaurants to choose from, and best of all was the staff and...

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Helpful?
2Thank Lorraine H
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Lorraine H, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We are very pleased to hear...

London, Ontario
Reviewed 8 March 2015

We’ve just recently returned home from two weeks at the Dream Riviera Cancún (from January 31 to February 14, 2015 — 14 nights, 15 days. The reason we had decided to choose that particular resort was the fact that it seemed the one resort at the entire Mayan Riviera that appeared to cater to the children the most. And, they...

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Helpful?
3Thank Rob-ShowersAndMore
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Rob-ShowersAndMore, Greetings from this beautiful paradise! We really appreciate the time you took to write your honest and objective comments and impression about your recent visit to our property. We are pleased to hear that there were areas where we were able to fulfill your expectations such as the kids entertainment, staff assistance and gastronomical offer. As per your...

Vancouver, Canada
Reviewed 7 March 2015

great hotel, awesome staff, We were just at Dreams for my nieces wedding. great time, the staff are amazing, Erick in the fitness center is the best ever, he runs the best fitness center i have ever been in . Cleanand all the equipment works well, and is spotless, Josue in the Seaside Grill is the best so attentive and...

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Helpful?
Thank trialsguy2013
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear triasguy2013, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Erik, Josue and Bricia...

Reviewed 6 March 2015

It was on unlikely trio- my mother, myself and my girlfriend- enjoying a week long stay in February at Dreams Riviera, but it evolved into an unbelievable holiday when each day's experience outdid the amazing one before. The food was excellent, the resort decor and cleanliness impeccable, but it was the exceptional, courteous staff that made our stay so memorable....

Review collected in partnership with this hotel
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Helpful?
1Thank Ted H
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Ted H, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Pedro, Ezequiel, Amrnado...

andover
Reviewed 6 March 2015

once again, Dream Riviera was amazing. This was our 3rd trip to this resort. We actually did an 11 day trip, with 6 nights at Dreams Puerto Adventurus, & 4 nights at Dreams Riviera (Last year we did opposite). The service & food here is amazing. The coffee shop, the room service, all restaurants were great. The only one we...

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Helpful?
2Thank erica k
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear erica k, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Manuel and Santiago...

Johnston, IA
Reviewed 5 March 2015

We just returned from the Dreams Riviera Cancun, stayed there the last week in Feb 2015. This resort is awesome! I cannot think of one bad thing to say. Our room was outstanding, and so clean every day that we were amazed! The room size was huge, we had one of the rooms with a garden view and a private...

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Helpful?
6Thank Michele P
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Michele P, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Josue, Patricia, David,...

Kingston-upon-Hull, United Kingdom
Reviewed 5 March 2015

We went for new year and it was just what we all wanted.the reception area as you walked in was lovely and open with loads of comfy sofas to have drinks.our rooms were clean bright and spacious.all the restaurants were very good but we absolutely loved the french restaurant amazing food ,service and surroundings.the Japanese is definately worth a few...

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Helpful?
3Thank Melanie N
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Melanie N, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We will be honored and look...

Midland, Michigan
Reviewed 4 March 2015

The resort was amazing. The staff were super friendly, the food was good and the pool/beach area was amazing. I really liked that they had wifi access throughout the resort. I really enjoyed the scallops at the French restaurant and the steak. The pappardelle Bolognese at the Italian restaurant. The restaurants closest to the pool had amazing guacamole and pico...

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Helpful?
3Thank ekline K
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear ekline K, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We will be honored and look...

new york
Reviewed 4 March 2015

We traveled as a couple and were worried as this resort is billed as a family resort. We had plenty of quiet time in the day time. Check-in went smoothly,,received a room in building 2- second floor above the Jacuzzi which we used several times and was very well heated.We did have a view from our patio of the ocean...

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Helpful?
6Thank cygnetNewYork
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear cygnetNewYork, Greetings from this beautiful paradise! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Helmer and Carlos would...

Victoria, Canada
Reviewed 4 March 2015

We have been staying at the Dreams Puerto Vallarta since 2009 and have enjoyed every minute of our vacation there. With the Dreams Puerto Vallarta now the Hyatt Ziva Puerto Vallarta we decided to try another Dreams Resort this past Christmas. We regret having made the choice to stay at the Dreams Riviera Cancun for the following reasons: when I...

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Helpful?
1Thank Craig J
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Mr. Craig, Greetings from this beautiful destination, First of all we would like to start by thanking you for the time you have taken to write your review and share your comments with us and also for have giving us the opportunity to host you during your family vacation on this beautiful destination. We cannot express enough how terrible...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 17,259 - ₹ 62,508 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#10 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
#10 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
689 questions
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Rockville, Maryland
over a year ago

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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is great”
915editha, 26 Apr 2017 | Read review
“Get a room with a plunge pool 1122 was in a great location to everything.”
T1b52, 26 Apr 2017 | Read review
“All you need to do is tell them the reason why you are visiting, and i can tell you that they have a high sense of taste and recommendation.”
felmonderic, 25 Apr 2017 | Read review
“Rooms with plunge pool are basically ON the beach, just steps away from the sand as well as the resort's pool”
Z7034QHvictoriar, 25 Apr 2017 | Read review
“The room was outstanding with a view to die for overlooking the ocean. We asked for an inside garden view room when we booked our vacation, and that is exactly what we received. Room service was fantastic with replacing towels, linen, and restocking the refrigerator each day. ”
bobdV6294NV, 25 Apr 2017 | Read review
5 of 5