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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,554 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,765: English reviews
Reviewed 18 February 2015

Stay away if you are fair skinned. Not much shade. None on the beach unless you are a member of the Conspicuous Consumption Club. They swaddle the shade umbrellas in any sort of wind. Only consistent shade is near the overly loud music centre. What little other shade there is is taken by absentee landlords. On the positive side, the...

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Helpful?
3Thank Englro
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear james y, Greetings from this beautiful paradise! Thank you so much for sharing your comments and impression with the TA community and with us, we truly appreciate the time you took to write your concerns. We are really terrible sorry to read about this impression, be certain that we will address your reports to the departments involved and include...

Indianapolis, Indiana
Reviewed 18 February 2015

I stayed at Dreams Riviera Cancun and I cannot begin to say how amazing our trip was. Our room was over the top, breath taxingly beautiful. The property was gorgeous, the food excellent but the staff is what stood out the most to me. The entertainment staff, lead by Nacho made you feel like you had known them for years....

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Helpful?
2Thank DeniseD6533
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear DeniseD6533, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Nacho, Martin,...

New York City, New York
Reviewed 18 February 2015

My second evening at resort was spent at the lovely Bordeaux French restaurant. Which was adult only and had amazing food, great wait staff. Enjoyed show done by Alexander for the French coffee experience.

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Helpful?
3Thank Cecilia W
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Cecilia W, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Apolo...

ontario
Reviewed 17 February 2015

We only spent a couple of nights at this hotel but were very impressed from the moment we walked in. Checkin was painless and wisked to our room quickly. Room service was quick and the food was perfect temperature. The dishes were even collected within a reasonable amount of time. Wished we had more time to explore the resort. The...

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Helpful?
4Thank luvthesun_8
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear luvthesun_8, Greetings from this beautiful paradise! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Angel and...

Winnipeg, Canada
Reviewed 17 February 2015

Dreams Riviera is beyond an amazing resort, Employees treat you like your royalty, Definitely looking forward to planning my wedding there :) Food was awesome, the place was Beautiful, our room was always clean, there are i believe 6? or 7different resturants and ALL were great! 24 hour room service, they entertainment staff was unbelievable! magicians, singers, aqua arobics with...

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Helpful?
1Thank Raychel-mai D
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Raychel-mai D, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Martin...

Ohio
Reviewed 17 February 2015

We have always done cruises and deciced to finally try an all inclusive resort. Dreams was recommended by a business partner who frequents resort and it did not disappoint. Beautiful resort. Great service. Good food. Loved the spa. I have no idea why we have never tried an all inclusive resort but we have already booked another one for the...

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Helpful?
2Thank X3955HBjulieb
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear X3955HBjulieb, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be certain that we will...

Calgary, Canada
Reviewed 17 February 2015

Recently stayed at resort for family wedding. Overall resort experience was superb. The size of the resort was just right - everything easily accessible and within walking distance. All the staff was so accommodating - just couldn't do enough for us. They were all so genuinely friendly. Two of the waiters who went above ad beyond were Martin Sanchez at...

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Helpful?
1Thank 0dallast
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear 0dallast, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Martin and...

Reviewed 17 February 2015

We had the best experience and the most wonderful time at Dreams. Elisa, the wedding planner, was so attentive to all of the details that made the wedding experience one of a kind. Last minute, changes were made because of rain possibilities, from the beach to the ballroom, and she and her crew worked magic! It was stunning! From Sexy...

Review collected in partnership with this hotel
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Helpful?
4Thank Joan F
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Joan F, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Elisa,...

Reviewed 17 February 2015

Just seeing weddings there and the cleanness, thinking of planning a wedding in the next two years :) . the employees at this resort were unbelievable and very kind. I rate this resort 11 out of 10 for sure. In my experience at this resort this place feels like home.

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Helpful?
3Thank Anthonybobiles
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Anthonybobiles, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We will be more than...

Vancouver, Canada
Reviewed 16 February 2015

I have no idea why people complain about this resort. If you expect a Michelin starred restaurant go to one. Don't expect it from an all-inclusive resort. The food here was excellent. Service was fantastic, the facility was spotless. The Kids Club was so good our 7 year old daughter never wanted to leave. The beach is beautiful. We swam...

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Helpful?
3Thank Michael M
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Michael M, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We will be honored...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 17,350 - ₹ 61,084 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
647 questions
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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was a small resort so the was not a lot of walking that had to be done. Any room was a good location.”
 of 5 bubbles mgwink, 24 Mar 2017 | Read review
“Don't spring for the plunge pool rooms, the water is never warm enough”
 of 5 bubbles PolaW, 22 Mar 2017 | Read review
“Our room was very nice, beautiful view, very clean THANK YOU LUTZ our maid on 5th floor.”
 of 5 bubbles carolnwallyw, 20 Mar 2017 | Read review
“The ocean view honeymoon suites aren't cheap, but the view is spectacular.”
 of 5 bubbles pmoran9000, 20 Mar 2017 | Read review
“no bad room in the hotel, but would definitely upgrade to ocean view”
 of 5 bubbles aljgutz, 20 Mar 2017 | Read review
5 of 5