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Dreams Riviera Cancun Resort & Spa

6,672 reviews
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Traveller (6178)
Pool & Beach (1333)
Room & Suite (1147)
Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“world cafe”(655 reviews)
“plunge pool”(408 reviews)
“preferred club”(516 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Dreams Riviera Cancun Resort & Spa
Special Offer: Winter Greataways!
Hotel deals
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Reviews (6,672)Write a Review
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1,901 - 1,905 of 5,639 reviews
Reviewed 23 April 2016

I upgraded my membership and received a free week. My membership is all preferred rooms but when we arrived I was told that because it was a free week the room was not preferred .So be sure if you do any changes in your membership...More

Review collected in partnership with this hotel
Thank Susan E
Response from eConciergeKarla, eConcierge/Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 23 April 2016

Dear Susan, Greetings from Dreams Riviera Cancun! Thank you so much for taking the time to share your comments. We are terrible sorry to read that you have this impression about the Unlimited Vacation Club, we would like to share that the room assignation is...More

Reviewed 22 April 2016

I would like to begin my review by saying that most of the service staff was incredibly pleasant. We have stayed at other resorts in Mexico and the service staff here was as welcoming as any. Unfortunately, our problem was with the security staff. We...More

3  Thank ChloeWilsonSpaulding
Reviewed 22 April 2016

Having also been to Dreams Tulum our expectations were high, and we were not disappointed one bit. This is by far one of the nicest 5-star resorts (I would say 6-star) in the Riviera Maya area. Not too large or too small - just the...More

1  Thank jjellis1
Response from eConciergeKarla, eConcierge/Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 23 April 2016

Dear jjellis1, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your recent family beach vacations in this amazing destination and for your nice review and comments about our gastronomical and drink offer, room and pool facilities, kids entertainment...More

Reviewed 21 April 2016

Had a fantastic holiday here. Hotel is surrounded by tropical swamp, with warnings about crocodiles. The hotel complex is beautiful. Main reception big and airy with a bar, and lots of seating Tip - great place to come and great cookies (refilled often) Bell boy...More

Thank gbmav
Response from eConciergeKarla, eConcierge/Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 23 April 2016

Dear gbmav, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your family beach vacations in and for your really nice comments about our staff assistance, gastronomical and drink offer, activities, pool facilities, surroundings and overall services. Nothing makes...More

Reviewed 21 April 2016

Such a great vacation! This is a beautiful resort with amazing staff members. The restaurants were very good, probably the best quality for myself so far from an all inclusive. Pools were slightly chilly first thing in the morning, but warmed up when the sun...More

Thank lockdown
Response from eConciergeKarla, eConcierge/Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 23 April 2016

Dear lockdown, Greetings from Dreams Riviera Cancun! First of all thank you so much for choosing our resort to spend your recent spring vacations and for sharing such a wonderful comments about our staff assistance, gastronomical offer, surroundings and overall services. Nothing makes us happier...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 277 - US$ 930 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
#14 Spa Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 277 - US$ 930 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
#14 Spa Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (6178)
Pool & Beach (1333)
Room & Suite (1147)
Dining (773)
Amenities (167)
Business Centre & Event Rooms (71)
Family and Play Areas (54)
Questions & Answers
Ask a question
kkgirl
23 February 2018|
Answer
Response from Soleiltime | Reviewed this property |
Hi! A lots of good excursions to do! I don t have a favorite. Normally you can go see your representative at the Desire lounge in the day to book for the next day an excursion.
0
Votes
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Ann L
19 February 2018|
AnswerShow all 2 answers
Response from Funtel | Reviewed this property |
Hi Ann, I didn’t see any when I was there. Not sure what age your kids are but there is several pool areas one of which is very shallow. I can recommend contacting the hotel via messenger on Facebook with your enquiry... More
0
Votes
Lori B
19 February 2018|
Answer
Response from JNNoram613 | Reviewed this property |
Yes all-inclusive, tipping is something I recommend. You can pay extra for wines and services not included.
0
Votes
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Room Tips
"Bring your own spirits and wine"
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"We had an ocean view, non-smoking room with a king bed."
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"Preferred Club rooms have the most beautiful views."
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"Stay away from the wedding reception area"
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