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Dreams Riviera Cancun Resort & Spa

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Traveller (6632)
Pool & Beach (1369)
Room & Suite (1187)
Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“world cafe”(694 reviews)
“plunge pool”(459 reviews)
“preferred club”(542 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Dreams Riviera Cancun Resort & Spa
Hotel deals
Offers from Dreams Riviera Cancun Resort & Spa
Hotel deals
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Reviews (7,201)
Filter reviews
6,052 results
Traveller rating
3,666
1,476
531
216
163
Traveller type
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LanguageEnglish
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3,666
1,476
531
216
163
Show reviews that mention
All reviewsworld cafeplunge poolpreferred clubseaside grillel patioswim up barexplorers clubkids clubfrench restaurantcoco cafeoceana restaurantocean viewpaellawedding coordinatordestination weddingfamily vacationcocktail hour
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1 - 5 of 6,052 reviews
Reviewed yesterday via mobile

My husband and I along with our almost 14 year old granddaughter visited from the UK from 7th July till 21st. This was our 5th visit to Mexico over a 15 year period, our granddaughters first and she loved it. Hotel is spotless clean with...More

Thank Sheila B
Reviewed yesterday via mobile

Staff make this hotel what it is. Nothing is too much for them. Every time you thank them, response you get is a “it’s a pleasure sir/madam.” Family and I stayed in the plunge pool room. Perfect for adults and kids alike if you want...More

Thank Raj S
Reviewed yesterday

This resort was wonderful! All of the staff worked sooo hard in the heat! Felt bad for all the complaints about the beach and ocean which they had no control over mother nature! They worked so hard to clean it up and then it all...More

Thank cyrano151
Reviewed yesterday

This place is for kids / families only and needs to be billed exclusively as such. It is not for couples. Kids swarm everywhere, even the pool bar! There is nothing to do. The outdoor bars and pools all shut down at 8 pm. Plus:...More

2  Thank aaw32018
Reviewed 2 days ago

We went on our yearly family vacation (with a 14 year old and 18 year old) to Cancun. We stayed 7 days and just came back last night. This is our 2nd visit to a DREAMS resort in the last year. The pros: The resort...More

1  Thank tppenn
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 224 - US$ 830 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 224 - US$ 830 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (6632)
Pool & Beach (1369)
Room & Suite (1187)
Dining (809)
Amenities (167)
Business Centre & Event Rooms (71)
Family and Play Areas (64)
Questions & Answers
Ask a question
Ben H
21 July 2018|
AnswerShow all 4 answers
Response from Jonathan S | Reviewed this property |
Definitely. Our room had two beds and we managed two adults and two pre teens. Cozy but it worked. The three of you should be comfortable
0
Votes
Lina L
20 July 2018|
Answer
Response from Paul-JamieRamos R |
I would say it depends. If you sit at the bar for one drink, maybe a dollar or two. But if the same bartender serves you for a few hours or more, well then I would consider tipping 10-20 dollars. As far as food service that... More
0
Votes
Lina L
20 July 2018|
AnswerShow all 4 answers
Response from bxr6642 | Reviewed this property |
We didnt tip anyone because it was an all-inclusive. That being said, if someone gave us exemplary service, we'd slip them a couple of bucks. But most service felt average, so we didnt. We had one dinner where we wanted a... More
0
Votes
Room Tips
"Many of the rooms have some sort of view of the ocean due to the design/layout. They are very nice rooms and..."
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"Premium view room. Lap pool rooms are only on the first floor, not a great view. All others are great"
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"We enjoyed the preferred rooms"
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"Get an ocean front room!!!"
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