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Dreams Riviera Cancun Resort & Spa

6,667 reviews
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Traveller (6178)
Pool & Beach (1333)
Room & Suite (1147)
Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“world cafe”(655 reviews)
“plunge pool”(408 reviews)
“preferred club”(516 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Dreams Riviera Cancun Resort & Spa
Special Offer: Winter Greataways!
Hotel deals
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Reviews (6,667)Write a Review
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5,634 results
Traveller rating
3,399
1,387
492
209
147
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LanguageEnglish
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3,399
1,387
492
209
147
Show reviews that mention
All reviewsworld cafeplunge poolpreferred clubseaside grillel patioswim up barexplorers clubkids clubfrench restaurantcoco cafeocean viewpaellawedding coordinatordestination weddingfamily vacationcocktail hourmaster suite
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1 - 5 of 5,634 reviews
Reviewed yesterday

We upgraded to the "Preferred Club" package and was well worth the additional money. Separate beach, lounge, concierge, high end liquor, and more. The person who helped us the most was Fernando V. Fernando was the concierge for the Preferred Club members. He checked us...More

Thank pautlitz1
Reviewed yesterday

My 4 girlfriends and I booked a 4 day trip to Cancun. We arrived on February 8th. The check in process was perfect, our room was amazing - we had a very roomy suite with 2 bedrooms and 2 bathrooms and plenty of room to...More

Thank Jill A
Reviewed yesterday

This is the second time my family has visited Dreams Riviera and we absolutely loved our time there. Both times we've had phenomenal service from restaurants, room service, the lounge, and just every place in the resort they'll serve you well. I want to thank...More

Thank aracele411
Reviewed yesterday

Cannot say enough wonderful things about IVAN our bartender!!! He was awesome!! Funny, smiling, high-fiving all the time. He made our beach experience really fun!! If you go to Dreams look for IVAN - he is THE BEST!!

Thank rebecca K
Reviewed yesterday via mobile

Just arrived home from this Resort, worth a visit. Friendly staff, decent food, rooms OK and service fine. The French Bordeaux Restuarant was the best and Mauricio first class waiter! The breakfast Buffet is very busy but must mention Pueblo Costello and Gabrielle waiters wonderful...More

Thank FalkirkSandraE
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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 279 - US$ 925 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 279 - US$ 925 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (6178)
Pool & Beach (1333)
Room & Suite (1147)
Dining (773)
Amenities (167)
Business Centre & Event Rooms (71)
Family and Play Areas (54)
Questions & Answers
Ask a question
Ann L
19 February 2018|
AnswerShow all 2 answers
Response from Funtel | Reviewed this property |
Hi Ann, I didn’t see any when I was there. Not sure what age your kids are but there is several pool areas one of which is very shallow. I can recommend contacting the hotel via messenger on Facebook with your enquiry... More
0
Votes
Lori B
19 February 2018|
Answer
Response from JNNoram613 | Reviewed this property |
Yes all-inclusive, tipping is something I recommend. You can pay extra for wines and services not included.
0
Votes
Tim M
13 February 2018|
AnswerShow all 3 answers
Response from Anna C | Reviewed this property |
The ice served with drinks is perfectly fine. Our group had no issues. As usual - don't drink water from the tap. Hope that helps
0
Votes
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123456319
Room Tips
"We had an ocean view, non-smoking room with a king bed."
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"Preferred Club rooms have the most beautiful views."
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"Stay away from the wedding reception area"
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"Preferred area of the resort has additional amenities."
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