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We upgraded to the "Preferred Club" package and was well worth the additional money. Separate beach, lounge, concierge, high end liquor, and more. The person who helped us the most was Fernando V. Fernando was the concierge for the Preferred Club members. He checked us...More
My 4 girlfriends and I booked a 4 day trip to Cancun. We arrived on February 8th. The check in process was perfect, our room was amazing - we had a very roomy suite with 2 bedrooms and 2 bathrooms and plenty of room to...More
This is the second time my family has visited Dreams Riviera and we absolutely loved our time there. Both times we've had phenomenal service from restaurants, room service, the lounge, and just every place in the resort they'll serve you well. I want to thank...More
Cannot say enough wonderful things about IVAN our bartender!!! He was awesome!! Funny, smiling, high-fiving all the time. He made our beach experience really fun!! If you go to Dreams look for IVAN - he is THE BEST!!
Just arrived home from this Resort, worth a visit. Friendly staff, decent food, rooms OK and service fine. The French Bordeaux Restuarant was the best and Mauricio first class waiter! The breakfast Buffet is very busy but must mention Pueblo Costello and Gabrielle waiters wonderful...More
Hi Ann, I didn’t see any when I was there. Not sure what age your kids are but there is several pool areas one of which is very shallow. I can recommend contacting the hotel via messenger on Facebook with your enquiry... More
Hi Ann, I didn’t see any when I was there. Not sure what age your kids are but there is several pool areas one of which is very shallow. I can recommend contacting the hotel via messenger on Facebook with your enquiry. The concierge Karla is very good at getting back to you. Have a fab time, it’s a lovely resort.