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Azul Sensatori Hotel, by Karisma

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Azul Sensatori Hotel, by Karisma
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7,249 Reviews from our TripAdvisor Community

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Showing 6,804: English reviews
Denver, Colorado
Reviewed yesterday NEWvia mobile

We've traveled the globe - 40+ countries in the past 10 years - and we still find ourselves coming back here. The food is great, the pools are sprawling and there's plenty for kids to do. You can get away from the frenzy of the kids if you want to, but there's an abundance of stuff to do for kids...

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1Thank ripcordzz
London, United Kingdom
Reviewed yesterday NEW

We travelled here in Nov 2016 as a couple looking for a beach getaway. It was certainly this. We booked with Thomson and decided to upgrade to a premium, as we looked at the benefits of booking premium. I can tell you, it wasn't a disappointment. We booked a private taxi transfer from Cancun Airport to the hotel. It took...

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4Thank 842anonymous
Southampton, United Kingdom
Reviewed yesterday NEW

We stayed at the Azul Sensatori from 17th September – 1st October 2015 in a premium swim up room. I had written another short review whilst in Mexico and unfortunately Tripadvisor would not allow me to post this review immediately on our return as you cannot review the same hotel within 6 months. After a nightmare at the airport queuing...

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Thank maidmentk85
London, United Kingdom
Reviewed yesterday NEW

We couldn't fault the hotel for cleanliness and attention to detail. People were lovely and food was nice. However, the adults only section isn't broad enough - the adults only pool runs out of beds too quickly and there isn't enough 'adults only' sections available at night time. Too many kids everywhere which is annoying for people who don't have...

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Thank laurenboggans
Nashville, United States
Reviewed 2 days ago NEW

We visited Azul Sensatori between 12/12/16--12/20/16. This was our second visit there, and we were there for our daughter's wedding celebration. Our butler in the Premium Building, Luis, worked very hard to make sure we were well taken care of all week. Since we had a wedding going on with 50 people there, he was wonderful in helping us to...

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Thank Deborah A
Stalybridge, United Kingdom
Reviewed 2 days ago NEWvia mobile

I've returned from 11 night stay. The rooms are spacious but very dated and smell damp. The cleaning staff do an excellent job. Always working. Mini bar is restocked everyday with soft drinks, beer and water plus crisps. We stayed in block 3. It was quiet and relaxing. Close proximity to everything. It's not a huge resort so easy to...

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Thank the_cartiers
KarismaHotelsResorts, General Manager at Azul Sensatori Hotel, by Karisma, responded to this review

Dear the_cartiers Allow me to thank you for sharing your vacation feedback from your recent stay at our Hotel. It is nice to read that you have received great service in restocking the minibar as by the housekeeping team. I am sorry for any inconvenience due to the availability of sun loungers, the reservation system and for any disturbance by...

Reviewed 2 days ago NEW

My group of 10 came for my in-law's 30th anniversary. Everything and everyone were amazing. Blanca made our days by the pool great, she was very interactive and made sure we were all happy/had drinks right away!! She always had a smile on her face.. very kind woman that deserves some recognition! :) My husband and I had a great...

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Thank Hailey H
liverpool
Reviewed 2 days ago NEWvia mobile

This is the first time my wife and I have visited Mexico. Although we have done all inclusive before mainly in Egypt. This place puts a completely different slant on our previous experiences. The standard and selection of different restaurants and excellent service make it something special We are not due to leave until this Wednesday evening but feel it...

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Thank banco01
Reviewed 2 days ago NEWvia mobile

Fantastic beachside hotel with great views. Lots of fun activities to try. The entertainment staff were amazing. Especially Jessica, Angel, Perla, Fernando, Jeremy, Alex and Mike. They made my holiday awesome.

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Thank Nathaniel C
Reviewed 2 days ago NEW

Resort has a fantastic setup with many restaurants, pools and bars, including the beach bar and BBQ. The food is amazing and there is something to suit all appetites, the room service menu is everything you need and really well cooked. Rooms are lovely and spacious, with lovely views. All the staff are very attentive and always on hand, especially...

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Helpful?
Thank Katie F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Sensatori Hotel, by Karisma

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 23,892 - ₹ 67,650 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Sensatori Hotel, by Karisma 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Sensatori Hotel, By Karisma Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End of Block rooms. All of them have good views.”
 of 5 bubbles 842anonymous, 16 Jan 2017 | Read review
“Go premium if you can”
 of 5 bubbles maidmentk85, 16 Jan 2017 | Read review
“you might want to pay for premium”
 of 5 bubbles talin365, 14 Jan 2017 | Read review
“Ocean view rooms are beautiful”
 of 5 bubbles terrileem2017, 14 Jan 2017 | Read review
“The honeymoon suites with the premium upgrade are well worth it if you are looking for a peaceful holiday.”
 of 5 bubbles LouiseC385, 14 Jan 2017 | Read review
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