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Azul Beach Resort Sensatori Mexico

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Azul Beach Resort Sensatori Mexico
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7,550 Reviews from our TripAdvisor Community

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Showing 7,080: English reviews
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Reviewed yesterday NEWvia mobile

We would like to nominate our friend Patricia who has been taking care of us at the pool all day long. We are pretty shy, quiet people but her infectious smile and motherly touch was just what it took to make our day the best one yet😍 Thank you so much!

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Helpful?
Thank RebeccaHope19
Merrick
Reviewed yesterday NEW

Premier Location with another couple, adults only section also, one teenager with us, stayed at suggestion of another couple that stays at the Dorado Maroma which is adults only, this is a sister destination.... I must say that the service we received from Luis Tejera and Blanca, Nancy and Uriel really have added to our stay. They are very friendly...

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Thank DeirdreN2013
Solihull, United Kingdom
Reviewed yesterday NEWvia mobile

One of the best hotels I ever stayed in! The service is exceptional rooms are amazing and food is out of this world! Special mention goes to Bettyna who absolutely makes waves bar!!! Highly recommended!

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1Thank VerityAspey
Bath, United Kingdom
Reviewed yesterday NEW

Lovely resort,lovely food, best summed up by Bettyna from the waves adult only bar, she made us feel welcome took time to get to know us, always served us with a smile very friendly, excellent service. Bettyna woop woop cuckoo 😀 the food at the Carrabean restaurant has been our favourite by far, all the restaurant we have tried have...

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Helpful?
Thank Dave P
Ottawa, Canada
Reviewed yesterday NEW

We enjoy going to Karisma resorts as their focus is great food, which is Important to us. The rooms are clean and very comfortable. The beach is good, lots of chairs. Beach butlers come around every so often for drinks, but the beach bar is close by and make great drinks. The al-a-cart resaurants are quite good. Overall a great...

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Helpful?
1Thank Dale_and_Barb
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

We arrived home today after a relaxing week long stay at the Azul Sensatori. The staff were attentive throughout all aspects of the hotel. We loved the beach bbq for lunch and tried each of the other restaurants at dinner time, which were all very good. The staff at the beach hut were brilliant, in particular Angel who spent a...

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Helpful?
Thank A TripAdvisor Member
surrey
Reviewed yesterday NEWvia mobile

Enjoyed our holiday here, lots to commend this hotel. The staff are excellent and are friendly and smiling. Others have mentioned Bettyna at Waves and we also commend her service. We'd also like to mention Eva in Spoons at breakfast and Sonia our room maid. We had an adult swim up room and glad that we did as there were...

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1Thank libranlady
Reviewed yesterday NEW

Hotel is beautiful. Beach is lovely and the hotel is constantly clearing the beach of any sea weed that has been washed up. Restaurants are lovely. All the staff are so friendly and nothing is ever too much for them they are so helpful. We spent all of our days on the beach where we were served by a lovely...

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Helpful?
Thank Louise W
NY
Reviewed 2 days ago NEWvia mobile

Love this place! Immaculate with best service! Thank you to James, Luis and Roberto for always taking care of us! Blanca and Nancy were amazing and always made sure my kids and I had the drinks we wanted! We had an amazing vacation :)

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Helpful?
Thank mermaid3
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear mermaid3, First we want to thank you for your positive and kindly feedback. I am sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We will be waiting for your next visit at Azul Beach Resort Sensatori Mexico by Karisma. Sincerely, Rolando...

High Wycombe, United Kingdom
Reviewed 2 days ago NEWvia mobile

We traveled in Feb 2017 with our two children aged 6 and 2 with thompson, although the flight is aprox 10 hours out bound and 8 inbound flying on the dreamliner the flight didn't seem that bad. You can take certain car seats on the flight for smaller children which we didn't know till too late and this would have...

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Helpful?
2Thank Harper1981
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear Harper1981, Thank you for sharing your experiences; it was pleasure to read your review. We look forward to your next visit and we wait for you with open arms to welcome you back to the Azul Beach Resort Sensatori Mexico by Karisma.. Kind regards, Rolando Miravete General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 23,666 - ₹ 68,258 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya/Puerto Morelos
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
1,289 questions
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Questions? Get answers from Azul Beach Resort Sensatori Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach view are the best but all have great views of pools”
 of 5 bubbles LouiseW241, 25 Feb 2017 | Read review
“Block 2 has sun on terraces all day, the 4th floor of each block has best views of the beach/sea.”
 of 5 bubbles daviesjohn29, 23 Feb 2017 | Read review
“We had a room in adults only with a swim up it was wonderful!”
 of 5 bubbles juliedR3512PQ, 22 Feb 2017 | Read review
“Avoid rooms close to the nightly entertainment.”
 of 5 bubbles 398debbier, 21 Feb 2017 | Read review
“Upper rooms have a better view and are quieter. Know about the one hour chair policy at the pools and beach.”
 of 5 bubbles esirek2017, 21 Feb 2017 | Read review
5 of 5