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Azul Beach Resort Sensatori Mexico

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Azul Beach Resort Sensatori Mexico
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7,493 Reviews from our TripAdvisor Community

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Showing 7,025: English reviews
Reviewed yesterday NEW

The resort is well maintained and beautiful. The food is fine not outstanding. The adult section is wonderful and could be very peaceful. When we were there, the people in that section were mostly well over 50 and were quite unobtrusive. We didn't feel the least bit crowded. The cabana beds are awesome. There was no loud partying or other...

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Helpful?
Thank jan s
Abergele, United Kingdom
Reviewed yesterday NEWvia mobile

This resort was perfect- cleanliness exceptional throughout, staff will do anything for you- a special mention to Nancy Lopez, luis from the bar staff, Leo and fernando from the towel hut, Miguel the concierge and the waiters in the Mexican restaurant were all absolutely wonderful and helpful!! The rooms are spacious and have everything you need, food and drinks were...

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Thank hilarymccavish
Reviewed yesterday NEWvia mobile

100% the best time we've ever had anywhere anytime - treated like royalty - every member of staff are lovely, both Thomson and Azul staff - couldn't have wished for anything better and wouldn't have changed a single thing - only gripe the airport need to up their game!!!

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Thank Jason G
London
Reviewed yesterday NEWvia mobile

As a seasoned traveler at all inclusive hotels I was hopeful of this hotel and the name it carried "Sensatori". Generally speaking the hotel itself was very good and the food was of a good quality. Being a fussy eater myself I was pleasantly surprised with the choice and the quality. We stayed in the adults only block, room 2217....

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Thank SouthLondon212
Colchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Celebrated a milestone birthday with 2 weeks here. Customer service was great, almost all the staff were so very helpful & polite ( one guy on reception was the only exception ). The hotel was exceptionally clean & our maid Christina left our room topped up daily with toiletries & beautiful towel animals every day. There was an unfortunate bad...

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Thank Skara7691
Reviewed 2 days ago NEWvia mobile

We travelled here to have a relaxing time with my daughter her new husband and his mother. Me and his mum shared a room but tbh it's a bit embarrassing when I can see her on the toilet and in the shower because of the see through glass doors. My son in law is paraplegic and it's mostly accessible for...

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Thank Lisa11021966
Ipswich, United Kingdom
Reviewed 2 days ago NEWvia mobile

We've spent a fortnight at this hotel and have had a fantastic time with a mix of days out and days relaxing by the pool. Whilst doing so there is an abundance of cocktails served by the hotels very own Bettyna who is sure to brighten up any day.

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1Thank MrsA38
Greater Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

It's very hard to write all this as there are many positive reviews and some of you will think that we are just difficult customers. We stayed in Sensatori in Turkey- Antalia 4 times and we loved it. It was very luxurious with high standard and that is what we expected to have when we booked Mexico and Crete for...

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8Thank millie1407
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori Mexico, responded to this review

Dear millie1407 Thank you for your review, detailing your experiences from your stay with us, firstly please accept our apologies for the areas that we fell short of expectations as for the inconvenience with the Dress code and the service received at our Restaurants, for the mentioned inconvenience in the assigned Suite as well as for any disappointment in the...

Oxford, United Kingdom
Reviewed 3 days ago NEW

Amazing holiday at this hotel, service was great, rooms were perfect and spacious, Plenty of room around the pools, we enjoyed the beach barbeque which had live music twice a week. Would recommend this hotel and will definitely return here in the future

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Helpful?
Thank AndreaLK16
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear AndreaLK16, Thank you for sharing your experiences; it was pleasure to read your review. We look forward to your next visit and we wait for you with open arms to welcome you back to the Azul Beach Resort Sensatori Mexico by Karisma.. Kind regards, Rolando Miravete General Manager

Wolverhampton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Great holiday resort with lots goin on and suitable for all types of people,George's power bootcamp on the beach really is amazing and feels great in the sun,there is also a 24 hr gym which is small but has everything you need.

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Helpful?
Thank jpoade99
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear jpoade99, I am really happy to see that you enjoyed George's power bootcamp. We would like to thank you for your review, which will undoubtedly help our future guests when choosing their next destination in the Caribbean. Looking forward to welcoming you back pretty soon. Best regards, Rolando Miravete Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 23,120 - ₹ 68,822 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya/Puerto Morelos
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
1,274 questions
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Questions? Get answers from Azul Beach Resort Sensatori Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for what you want, they are quite accommodating.”
 of 5 bubbles bonhomieb, 15 Feb 2017 | Read review
“we were opposite the wedding venue which was a bit noisy when there was an event on but usually all over by about 23.00.”
 of 5 bubbles 491andyn, 15 Feb 2017 | Read review
“they have an adult side away from the kids ares but i did see families at the adult only pool which was strange the kids ares were awesome”
 of 5 bubbles X316JZmichaelg, 15 Feb 2017 | Read review
“Swim ups excellent if no kids along. Can step off deck and soak feet in cool water :)”
 of 5 bubbles janbarr, 15 Feb 2017 | Read review
“Rooms close to the beach have a great view to the ocean.”
 of 5 bubbles chucks683, 15 Feb 2017 | Read review
5 of 5