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Secrets Silversands Riviera Cancun

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Secrets Silversands Riviera Cancun
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9,789 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Silversands Riviera Cancun
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Showing 8,998: English reviews
Saint Charles, Missouri
Reviewed 10 July 2015

Let me start by saying that this is my second stay with the resort. My family and I stayed at Secrets last year on Vacation. We loved the resort so much that we booked our next vacation a week after returning. Everyone that we came in contact with was friendly and very welcoming. Upon entering the resort you are welcomed...

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2Thank Constance W
Royal Oak, Michigan
Reviewed 10 July 2015 via mobile

We have been to the Riviera Maya 5 times for an incentive award trip for my job, and this is our third Secrets visited. Of the three properties, we liked Silversands the best for facilities, pools, restaurants, entertainment, rooms, and generally awesome service by all employees. It's closer to the airport, which is a plus. The spa is not quite...

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1Thank Ben K
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Ben K, Thank you for your comments, it is great to hear that you had a great stay and enjoyed your incentive award trip! Be certain that we are always improving our services and facilities, including those were Mother Nature has a big impact. We look forward to welcome you back and keep creating memorable experiences with you! Kind...

Santa Barbara, California
Reviewed 10 July 2015

We had the most amazing time. The restaurants had amazing food and the entertainment was great. We couldn't ask for anything more! The staff always went above and beyond. Especially the waiters and entertainment staff. Juan, Estefany and Alejandro made sure to know us each by name and get to know our likes so they could recommend fun activities for...

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3Thank Michelle G
Bolingbrook, IL
Reviewed 10 July 2015

My husband and I stayed at the Secrets Silversands June 28 - July 4 for our 26th wedding anniversary. Check in was smooth and the timeshare guy was not pushy after we declined and always greeted us with a smile and handshake when we saw him. The lobby is huge and nicely decorated. There is a beautiful spiral staircase that...

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3Thank justblessed
Aviston, Illinois
Reviewed 9 July 2015

From the moment we walked off of the bus from the airport and greeted by Arturo, we knew this was going to be the vacation we had been waiting for. The hotel was decorated exquisitely and the staff was so helpful and friendly. Check-in was a cinch and we were taken to our room, which was absolutely perfect we quickly...

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1Thank Kristen S
Reviewed 9 July 2015

There are activities off and on throughout the day near the main pool with a swim up bar. However you do not need to leave the comfort of your lounger as there are plenty of waiters eager to get you beverages. There initially appeared to be a towel and raft shortage, but came to realize they are available in a...

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1Thank Brandy R
Schaumburg, Illinois
Reviewed 9 July 2015

We loved this Resort. I have never experienced such excellent customer service. From the time we drove up, Angel made us feel like Royalty. He really knows the ins and outs of the resort and was happy to share this info with us. Our waiter at the World Market for Breakfast Victor is so very special, we looked forward to...

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2Thank RAMontero
St. Catharines, Canada
Reviewed 9 July 2015

this resort is all about the entertainment staff...Miguel,Anna, Alejandro,Juan and all the rest were amazing!! we are frequent vacationers in the Caribbean and we have lots to compare it to and this resort is one of the best! Food was excellent, shows were great! booze was actually 11 out of 10. rooms.... Every little detail was looked after

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1Thank mark h
Omaha, Nebraska
Reviewed 9 July 2015

Beautiful hotel and excellent food. We arrived and were greeted with champagne and our room was ready and waiting. The beach was beautiful and not very crowded. The only complaint with the beach was the crushed shells in the water made it difficult to go out very far. I wished we would have packed water shoes. The restaurants were very...

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4Thank Mitchell B
Providence, Rhode Island
Reviewed 9 July 2015

My wife and I recently stayed at Secrets Silversands for our 10 year wedding anniversary. We had an amazing time and would recommend staying to most people. First let me get this out of the way, the beach is a very nice beach for relaxing at, soaking up the sun and wading in. If you are looking to swim in...

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1Thank Dsingletary

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 20,123 - ₹ 48,536 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#1 Family Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,151 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3000 block is great location. We have done the preferred club at others and I don't think it is necessary here.”
 of 5 bubbles jackio2015, 25 Feb 2017 | Read review
“ocean front is our preference--love the sight and sound of the ocean”
 of 5 bubbles wendydunn13, 25 Feb 2017 | Read review
“Pool view, was quiet”
 of 5 bubbles BernitaV_13, 25 Feb 2017 | Read review
“The lighting in the bathroom was great, but dim in the bedroom/living area. Loved the variety in the mini bar! My boyfriend loved the rain shower head.”
 of 5 bubbles LikeNobodysBusiness, 17 Feb 2017 | Read review
“All rooms large clean and comfortable. We prefer ground floor with own terrace and beds. Sea and pool views all available.”
 of 5 bubbles PWM31, 17 Feb 2017 | Read review
5 of 5