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Secrets Silversands Riviera Cancun

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1 room 2 adults 0 children
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Secrets Silversands Riviera Cancun
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9,607 Reviews from our TripAdvisor Community

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Showing 8,826: English reviews
Oxfordshire, United Kingdom
Reviewed yesterday NEW

Fantastic hotel complex on a lovely beach. The many pools mean you can have lots of company or a peaceful spot. Staff are wonderful and the range of cuisine in the many restaurants offer an amazing and high quality choice of food. Hotel complex has a range of activities plus excellent sports bar. There is a good range of day...

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Helpful?
Thank evelyn399
Reviewed yesterday NEW

The hotel stay was great, the food was fabulous, the people and entertainment were amazing. A place to truly unwind and live life. The spa was so relaxing it has both wet and dry sauna and a large variety of services. The beach is clean and the water is the most amazing shade of blue I've ever seen.

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Helpful?
Thank Latrell A
Balcombe, United Kingdom
Reviewed yesterday NEW

We had our honeymoon here in August 2016. From as soon as we arrived to the time we left it was perfect! The complex is stunning and the atmosphere was great. The food was great and kept us happy for the two weeks. I feel if there was less choice of food this would have gotten boring after 2 weeks...

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Helpful?
Thank AJLomas
Edmonton, Canada
Reviewed 2 days ago NEW

The food was AWESOME! The service was excellent! At the Bar-Daniel made some amazing drinks and it was super fun to sit at the outside bar. Mayra (from the entertainment group) was amazing!!!! she kept us busy dancing, laughing, learning Spanish, water spin classes, pool volleyball, beach volleyball....she really made our vacation extra special!!!!! She is an asset to the...

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Helpful?
Thank _lkjjunk
Boston, Massachusetts
Reviewed 2 days ago NEW

I visited for a long overdue R&R over Christmas 2016. This was my first time visiting a large all-inclusive resort. While I learned this type of vacation isn't necessarily my cup of tea, I still had a good holiday. LIKED: - The huge, nice room and the large jacuzzi! Incense sticks were a nice touch. - Super comfy bed -...

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Helpful?
Thank joolseyc09
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear joolseyc09, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look...

Toronto, Canada
Reviewed 2 days ago NEW

My husband and I stayed at Secret Silversands four our honeymoon. It was highly recommended by our travel agent. From the moment we entered the hotel we were treated with the utmost hospitality. In fact, we were made to feel as if we were king and queen! We had booked an oceanfront room with a swimout pool. To our surprise...

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Helpful?
1Thank lizzykay2017
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear lizzykay2017, Thank you for choosing Secrets Silversands Riviera Cancun as your destination for your honeymoon. For us it was a pleasure to host you for such a special time. We are glad to know that you liked your suite and the warm welcome from our staff members. We are also happy to read that you liked the food from...

Green Bay
Reviewed 2 days ago NEW

This was the 2nd Secrets Resort we have stayed at & the service and friendliness of the staff was amazing both times. The rooms were always well taken care of. Room service was fabulous and always hot. Entertainment was top notch. We will definitely be booking another vacation through Unlimited Vacation Club

Review collected in partnership with this hotel
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1Thank danielgU4474CL
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear danielgU4474CL, Thank you for staying at Secrets Silversands Riviera Cancun. For us it was a pleasure to serve you. We are glad to know that you find the services from our staff and the resort amazing. Also we are happy to read that you booked through the Unlimited Vacation Club. Hope to host you again really soon. Kind regards.

St Louis
Reviewed 2 days ago NEW

Secrets Silversands was a very pleasant and relaxing experience. The staff could not have been more friendly or helpful. Any requests were handled immediately and professionally. The food was excellent with a wide variety of choices. The beach and swimming pools were very nice. The complex size was perfect: big enough to have all the amenities one would like yet...

Review collected in partnership with this hotel
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Helpful?
Thank F7667WQmartinw
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear F7667WQmartinw, Thank you for choosing Secrets Silversands Riviera Cancun as your hosts for your most recent vacation to Cancun. For us it was a pleasure to serve you during your stay. Thank you for share your kind comments about your stay with us. We are glad to know that you liked the amenities in your suite and the kind...

Kalamazoo, Michigan
Reviewed 2 days ago NEW

Everything about this resort was wonderful. The staff were excellent, although I do have to single out Joanne, one of the concierge staff. There was a major problem with a day trip that we had booked (not through the hotel, but online) and Joanne was wonderful in assisting us with getting it sorted out. The food was exceptional in each...

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Helpful?
Thank bexleygirl-111
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear bexleygirl-111, Thank you for choosing Secrets Silversands Riviera Cancun as your hosts for your most recent vacation. For us it was a pleasure to serve you. We are glad to read that our staff members helped you to have a great vacation with us. We are also glad to knos that you enjoyed our adults-only concept for a more...

SW Michigan
Reviewed 2 days ago NEW

10 days 9 nights over Christmas 2016 After a short ride from the airport, we were welcomed with a wet washcloth to freshen up and a glass of champagne. Check in was quick for our Partial Ocean View room which, we were told, was ready and waiting for us. First we had to go through a disappointing short presentation to...

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Helpful?
Thank arbieSWMichigan
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear arbieSWMichigan, Thank you for taking the time to share such a detailed overview of your stay at Secrets Silversands Riviera Cancun through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 23,278 - ₹ 74,408 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Cheap Tickets and Jetsetter so you can book your Secrets Silversands Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,091 questions
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5 months ago

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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the upper level to enjoy the balcony with privacy. The swim out pool room is nice but I prefer higher level rooms.”
 of 5 bubbles latrella2017, 17 Jan 2017 | Read review
“upgrade! you wont regret it”
 of 5 bubbles AJLomas, 17 Jan 2017 | Read review
“I suspect that ocean side rooms may be noisier than the others, but as we had a poolside room, which was very quiet, I could not be sure”
 of 5 bubbles bexleygirl-111, 16 Jan 2017 | Read review
“Every room in the 4th building”
 of 5 bubbles gaanpele, 15 Jan 2017 | Read review
“For the best view, get the rooftop jacuzzi!”
 of 5 bubbles 805katrinak, 14 Jan 2017 | Read review
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