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Secrets Silversands Riviera Cancun

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Secrets Silversands Riviera Cancun
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9,776 Reviews from our TripAdvisor Community

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Showing 8,987: English reviews
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Houston, Texas
Reviewed yesterday NEW

We stayed in an ocean view room at Silversands. All the rooms have an ocean view room though. We loved the large wrap around pool. The beach isn’t the best but, they try their best to clean it every day. We enjoyed playing beach volleyball and the nightly entertainment. The restaurants are excellent and the food is on par with...

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Helpful?
Thank Peter V
Reviewed yesterday NEWvia mobile

We really enjoyed our stay at Secrets Silversands! The staff was very friendly and helpful during our visit. The entertainment team did a great job every day especially we liked Anna - Banana, Emanuel, Jonathan and Moreno! They were superb! The restaurants were also great! Our personal favorites were El Patio and Bordeux. The food and the service overall were...

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Helpful?
1Thank Gintarė P
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Gintarė P, Thank you for staying at Secrets Silversands Riviera Cancun. For us was a pleasure to host you. We are glad to know that you had an overall amazing stay at the resort thanks to the activities an energy from our enterainment team. We are also happy to read that you liked the food from our restaurants. Hope...

Genoa City, Wisconsin
Reviewed 2 days ago NEW

We just returned from Silversands last Wednesday, The resort is wonderful, the service is amazing. we had a great time, a big shout out to our favorite ladies, Anna Banana and Myra. what a delightful duo. The bartenders were amazing ( Freddie, Alex and Arhel) at all the bars and the beach wait staff just as awesome. We will be...

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Helpful?
1Thank rrostkowski
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear rrostkowski, Thank you for staying at Secrets Silversands Riviera Cancun during your most recent vacation to Mexico. For us was a pleasure to host you. We are happy to know that you had a great time thanks to the activities from our entertainment team and the service from our bartenders. We hope you can visit us again really soon....

Lowellville, Ohio
Reviewed 2 days ago NEWvia mobile

We loved our time at Secrets silver sands it was incredible! We went Friday to Friday February 3 -10 and we both thought it was by far one of our best vacations ever! The place is beautiful anything we could ever want was right at our fingertips. We loved our server at the pool Mercedes she took very good care...

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Helpful?
2Thank Nancy G
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Nancy G, Thank you for staying at Secrets Silversands Riviera Cancun. For us was a pleasure to host you and serve you during your stay. We are glad to read that you loved your stay at our resort and that you enjoyed our facilities and the warm and kind service from our staff members. We will be happy to...

Reviewed 3 days ago NEW

we vacationed at Secrets for 8 days and it was wonderful. Lots of activities day or night. The staff could not do enough to please you and make your stay a memorable one. The food was fantastic for an all inclusive..... there was never a dull moment. Karina, Emmanuel, Carlos, Adrianna went over above and beyond their duties to make...

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Helpful?
3Thank Kristi M
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Kristi M, Thank you for staying at Secrets Silversands Riviera Cancun. For us was a pleasure to host you during your most recent visit to Cancun, Mexico. We are glad to read that you had a memorable stay at the resort thanks to the kind and warm service from our staff members. We are also glad to know that...

Flagstaff, Arizona
Reviewed 3 days ago NEW

The service my wife and I received was great from the beginning, we wanted to upgrade our room since it was our anniversary, Alan at the front desk made it happen with style he had champagne and chocolate sent to our room. The room (3429) was spacious with beautiful views however it could use some rearranging tips for instance, the...

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Helpful?
Thank Buen1vida
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Buen1vida, Thank you for taking the time to share such a detailed overview of your stay at Secrets Silversands Riviera Cancun through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service...

Walnut Creek, California
Reviewed 3 days ago NEWvia mobile

Just came back last night from quick 4 nights get away to celebrate our anniversary.Service is great from the quick response of Luis Mungarro at the FB app to ensure we get a king bed suite and he accommodated our request . I can't say enough about the great customer service from every single person we met from the check...

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1Thank Bsaweres
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Bsaweres, Thank you for staying at Secrets Silversands Riviera Cancun. For us was a pleasure to host you. We are glad to know that you had a great experience overall during your stay with us thanks to the costumer service from all our staff members. We will be happy to share your kind comments with all the team to...

Sioux Falls, South Dakota
Reviewed 4 days ago NEW

We chose this resort for our daughter's wedding because of the great reviews we read about Lizette the wedding planner for the resort. I cannot express enough how impressed we were with Lizette! The wedding was planned strictly through corresponding emails between her and our daughter. We were so impressed at how quickly she responded with answers to questions and...

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1Thank blwobig
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear blwobig, Thank you for staying at Secrets Silversands Riviera Cancun and for choosing our resort as your daughter's wedding destination. For us was a pleasure to hsot you for such a special time. We are glad to read that you are more than happy with the quality service from our Wedding Coordinators and the kind and on time service...

Chatham, Canada
Reviewed 5 days ago NEW

We booked this vacation through Unlimited Vacation Club as Preferred members and were very happy with our stay. We spent most of our time relaxing on the beach - the drink service on the beach was great! If you like swimming in the ocean, the beach here isn't great for that - very rocky. The drinks were varied and quick...

Review collected in partnership with this hotel
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3Thank LikeNobodysBusiness
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear LikeNobodysBusiness, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at our resort. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much...

Reading, Pennsylvania
Reviewed 5 days ago NEW

We just returned from our 2nd trip to Secrets Silversands - but it won't be the last. Everything was wonderful - pleasant check-in experience, meals, room, spa and OUTSTANDING service throughout the resort. Our room was spacious and clean with a oceanfront view.

Review collected in partnership with this hotel
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1Thank Christina173
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Christina173, Thank you for staying at Secrets Silversands Riviera Cancun. For us was a pleasure to host you. We are glad to read that you had a most pleasent experience overall at the resort and that you will be visiting us again. Hope you can come back soon. Kind regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 20,297 - ₹ 48,054 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,146 questions
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6 months ago

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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lighting in the bathroom was great, but dim in the bedroom/living area. Loved the variety in the mini bar! My boyfriend loved the rain shower head.”
 of 5 bubbles LikeNobodysBusiness, 17 Feb 2017 | Read review
“All rooms large clean and comfortable. We prefer ground floor with own terrace and beds. Sea and pool views all available.”
 of 5 bubbles PWM31, 17 Feb 2017 | Read review
“We had a Junior Preferred Swim-out King - more than adequate for two adults. ”
 of 5 bubbles MissLinna, 17 Feb 2017 | Read review
“Rooms with walk out pools was nice but middle level rooms were quite cooler and romantic.”
 of 5 bubbles pamelawW6003MX, 16 Feb 2017 | Read review
“"Ocean View" means "Pool View" at Silversands”
  • This is the view from our
 of 5 bubbles BeachLovingWife, 15 Feb 2017 | Read review
5 of 5