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Hotel Hacienda Morelos

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328 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Hacienda Morelos
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Showing 218: English reviews
Chelmsford
Reviewed 24 March 2016

This Hacienda Hotel is in a great location in this former fishing village which has a great character and a superb selection of restaurants and bars yet despite this Puerto Morelos is generally not a noisy place.. This hotel is on the beach and you fall asleep at night with the sound of waves gently breaking on the reef. Rooms...

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2Thank KayDee-Essex
Reviewed 18 March 2016

You seldom find people that are willing to do so much to help you out even when things like this happen in their property. I forgot my backpack at the restaurant and someone took it, they went over the board to figure out who had taken it and recovered it. Some items were missing, but my laptop and most of...

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1Thank Alejandra P
Ottawa, Canada
Reviewed 16 March 2016

We spent one night at Hacienda Morelos in Puerto Morelos on an 18 day trip to Mexico and Belize. Although the service was excellent and friendly the rooms left a lot to be desired. The hotel photos would give you the idea that it was a beautiful beach front location. However, although beach front it really wasn't a swimmable nice...

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1Thank Melva P
Mexico City, Mexico
Reviewed 16 March 2016

I stayed for a weekend with a special fare. I now understand disappointment on people that mentioned in their reviews that they paid US$175 for this hotel (it's a scam!) If you don't have anymore options, try to avoid for any means the third floor rooms; the wind would prevent you from getting a good rest at night. Don't expect...

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Thank Fabian G
Vancouver, Canada
Reviewed 16 March 2016

This hotel was in a good location, oceanfront, a block from the town square. Accommodation was not as photos advertised. Rusted bathroom sink, towels with holes and stains, stains on bedspread. Picture window had a huge 3 foot crack going through it. No hot water. Poor breakfast. Wifi available only in lobby. Very few working beach chairs available. Front desk...

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Thank rosealan135
Capitola, California
Reviewed 10 March 2016

The Hacienda is over priced, but it is located on a lovely stretch of beach with beach loungers and a solid snack bar. After looking around I would probably stay somewhere else (at half the price) in the future and walk to the beach. Pto Morelos is a lovely town and worth a day or two. The breakfast is a...

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Thank cara f
Bath, ME
Reviewed 7 March 2016

This hotel barely rates two stars; we will not stay there again. We stayed here two years ago and the hotel has gone downhill since then. Location is very nice with a short walk to the center of town and on the beach. The rooms are awful, not very clean, and very dated. The free breakfast was terrible. It included...

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Thank martnlivy
Saint Paul, Minnesota
Reviewed 5 March 2016

We spent two weeks at the Hotel and had a wonderful time. The hotel is old, but kept up fairly well. the room was spacious as was the shower and sink and toilet area. The only criticism was was luke warm for showers. We did complain and they they were able to go from cold to warmish. Beds were firm...

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Thank BonnieJohn70
Reviewed 1 March 2016

Room was basic , beds uncomfortable, Balcony was a JOKE!!! , Food was HORRIBLE! Free Breakfast was some weird hard toast with margarine & jam ,restaurant was dirty tables were not cleaned ,used some kind of runners on table that were not cleaned daily! no WIFI in room, We could not watch movies rented on laptop without going down to...

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Thank Pauline G
Halifax, Canada
Reviewed 29 February 2016

This beachfront hotel is one block south of the town square, so the location is excellent. They offer free onsite parking. But after that you pay or have to make a deposit on just about everything - $5 a night for a mini fridge that hasn't been cleaned in I don't know how long, a deposit for the key to...

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Thank driftdiver1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Find sun soaked tranquility. A secluded haven nestled on white sand beaches in an all year long summer. Expansive views to the Caribbean Sea and just a few yards from the second world largest coral reef barrier. A refuge for those travelers who knows where to experience an affordable and Idyllic Caribbean vacation. Come discover the essence of Hacienda Morelos, with relaxed tropical interiors and an intimate terrace emanating sensations that are timeless, unforgettable and passionately low-key. A peaceful hotel situated in the down town of this vibrant coastal village and less than a few steps walking from one of the most beautiful beaches in the Mexican Caribbean. ... more   less 

Additional Information about Hotel Hacienda Morelos

Address: Av. Rafael Melgar Mza.2 Lote 5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: ₹ 4,995 - ₹ 19,236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda Morelos 3*
Number of rooms: 30
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Also Known As:
Hacienda Morelos Hotel Puerto Morelos
Hacienda Morelos Puerto
Hotel Hacienda Morelos Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#17 On the Beach Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Morelos staff and other travellers.
22 questions
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Questions? Get answers from Hotel Hacienda Morelos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“call ahead to make sure of what your going to get room wise”
 of 5 bubbles O3359MKseans, 17 Oct 2016 | Read review
“Maybe try to get a walkout room to the pool.”
 of 5 bubbles 176anthonys, 13 Jul 2016 | Read review
“ground floor is best for access to car park and beach.”
 of 5 bubbles KayDee-Essex, 24 Mar 2016 | Read review
“ask for rooms downstairs if you want direct access to pool.”
 of 5 bubbles 565alejandrap, 18 Mar 2016 | Read review
“Take a 2nd floor room.”
 of 5 bubbles MelvaP436, 16 Mar 2016 | Read review
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