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Marco Polo Hotel

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Traveller (67)
Room & Suite (25)
Dining (10)
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Overview
  • Excellent5%
  • Very good16%
  • Average39%
  • Poor17%
  • Terrible23%
18 Feb 2018
“Skiing holiday”
22 Jan 2018
“Brought a coach load of skiers”
AMENITIES
Free Wifi
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Multilingual Staff
Pets Allowed
3 Star Hotel
All hotel details
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Reviews (262)
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1 - 5 of 35 reviews
Reviewed 18 February 2018 via mobile

Came here as a large party of people. First impressions were decent - rooms were clean and beds were extremely comfy (not what I was expecting from a 3 star hotel). On the second night of our stay, we went into the shower - only...More

1  Thank Amber10648302
Response from Daniel G, Director General at Marco Polo HotelResponded 19 February 2018

Dear Amber10648302, Thank you very much for sharing your opinion about our hotel. We really appreciate your feedback which encourages us to make bigger efforts in daily service. As you mention, not all the rooms are fitted with bath tub, but we will check the...More

Reviewed 22 January 2018 via mobile

Brought a coach load of skiers here, where we stayed for the week, ive gotta say it was very clean and the staff were so friendly and helpful, the hotel was located within walking distance of all the facilities la massana had to offer. The...More

Thank Jo3l123
Response from Daniel G, Director General at Marco Polo HotelResponded 27 January 2018

Dear Jo3l123, I appreciate your comments and I am pleased to read that in general terms your stay has been satisfactory. As you mention, there are attitudes towards which the hotel is very limited in terms of the actions it can carry out and we...More

Reviewed 30 July 2017

We booked this as we where on a budget. I wanted a pool & space to run, whilst my other half went road biking. We looked at Italy but it was at least double the price. We got breakfast included in the price which was...More

2  Thank Arianwen S
Management response:Responded 31 July 2017

Dear Arianwen, Thank you very much for your comments. We are very glad you enjoyed your stay at our hotel and we appreciate all your feedback. I hope we can welcome you back soon. Regards, Daniel González General Manager

Reviewed 20 July 2017

This hotel had a pretty bad location in terms of parking but a decent one in terms of skiing. As it is situated in La Massana's main street there is not much space to park on the street unless you pay for parking. However it...More

Thank AlexBTraveler
Management response:Responded 22 July 2017

Dear AlexBTraveler, Thank you very much for your comments. I am glad you enjoyed your stay at our hotel. As you comment, we have a parking for our guests at the most competitive price in La Massana. Regards, Daniel González General Manager

Reviewed 27 June 2017

I stayed here with a friend during a hiking holiday in the Pyrenees. In the summer there isn't much to do right around the hotel except eat and drink, but it was cheap, a convenient location, was clean, had a great balcony, and parking across...More

Thank Nick C
Management response:Responded 29 June 2017

Dear Nick C, Thank you very much for your feedback and your positive comments. We would be glad to receive you again. Sincerely, Daniel González General Manager

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Children Activities (Kid / Family Friendly)
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 31 - US$ 97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 31 - US$ 97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (67)
Room & Suite (25)
Dining (10)
Pool & Beach (1)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Ask for a balconay - i did'nt realise until i read the reviews that it had them."
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"get a balcony"
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"Don't book it!"
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"Don't stay unless you have to"
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