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Location is amazing no doubt with spectacular scenery. Views from the room are amazing but rooms itself are a little tired. Bathroom completely fogged up whilst having a shower and entire bathroom was wet because of the way the shower is set up. Looks great...More
Response from crystalcreekrr, Manager at Crystal Creek Rainforest RetreatResponded 26 April 2017
Thank you for taking the time to review your stay. We are glad that you enjoyed the views of MT Springbrook, from your room. As you would have noticed the kitchen and bathroom have been completely refurbished, recently and you may be pleased...More
We came here one weekend for a short romantic get away. We stayed in one of the mountain lodge houses. The place was easy enough to find with the help of Google maps, along with the self check in map provided to us prior. We...More
Response from crystalcreekrr, General Manager at Crystal Creek Rainforest RetreatResponded 27 April 2017
Thank you for your comprehensive review and we are sorry that your stay did not meet expectations; we take customer satisfaction seriously. This is a very tough environment on buildings and it is a difficult place to run a retreat. Our buildings are...More
My fiance booked the Byron room for 2 nights as a surprise. When we arrived at dusk, the room was filled with candles and rose petals, and the dinner table was set up with a bottle of Moet on ice. He proposed to me here...More
Our trip to Crystal Creek was beautiful but, unfortunately, ridden with obstacles that day. We had made it through 4 extremely flooded roads, only to be caught at the bottom of Booka Rd, unable to get past a raging, overflowing bridge. We were stuck at...More
We recently returned from a 4 night stay in one of the Mountain View villas. It exceeded all expectations. From the moment we arrived, the warmth of the staff made us feel welcome. The accommodation itself was faultless. The villa is cleverly designed down to...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
US$ 336 - US$ 517 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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New South Wales >
Upper Crystal Creek
Also Known As
Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek
Response from crystalcreekrr | Property representative |
You are right that the Mountain View Lodge pools are solar heated and will not be warm enough in winter. They do have amazing views and big two person marble bath which also has great views. The pool at Cedar Lodge will... More
You are right that the Mountain View Lodge pools are solar heated and will not be warm enough in winter. They do have amazing views and big two person marble bath which also has great views. The pool at Cedar Lodge will be about 28 degrees (please note that it is not an outdoor Jacuzzi). The Glass Terraces are always very popular. We are fairly heavily booked so it will depend on what is available on the dates you would like to visit. \
Please do not hesitate to contact our reception if you have any queries.
Mark van Renen
General Manager Crystal Creek Rainforest Retreat
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"I don't know about the other bungalows, they all seem to be very private, but Satinash was very special"