The service is amazing. The food is delicious. All the staffs are very friendly. Everyone from security guards, bellboys, receptionist, house keepers, waiters/waitresses made holiday so memorable. See you again next year❤️
This was my families return visit for a two night holiday. The Devasom has kept its 5* plus status since our trip last year. In every respect the hotel is perfection and leaves many so called 5* hotels way behind. The staff are totally service mined with perfect English, not being able to do enough to help. Room, restaurants, buffet breakfast, recreation facilities continue to be of the highest order. The architecture, location and decor make it unique. Most hotel chain hotel's are identical the world over - predictable and boring..... not so The Devasom. We will be returning!!
We enjoyed our five-night stay at the beachfront pool villa at Devasom Khao Lak and our two kids enjoyed rotating between the pool at our villa, the swimming pool, river kayaking with us, and the beach most days. All the pools have steps at the side that adults can sit and small children could stand and play in the pool longer. Our first three days were bright and shiny, so the children played outside all the time to the point they got so tanned and almost mild burnt. The last two days were rainy but we managed to take our children to surf class at the Seapiens Camp at the Memories Beach. We almost canceled the class due to heavy rain in the morning but got a call from the school inviting us to come and stand by -- so glad we decided to go and check them out. The kids enjoyed the class and in the water with the caring personal instructors. The last day we reserved the spa treatment and the hotel automatically booked the kids club for our children. We had a great massage in double-bed private room and our kids came back to us soaking sweat after playing the wizardry "magic wand" game with the kids club staff. The architectural design of the hotel is of course stunning. The landscape is generous and serene for a five-star resort. There is always a place you could either enjoy taking photos/selfies or just slowly walk through and enjoy the scene and the design of the objects and the space. Any imperfections or prior-trip stress can easily be melted away. Oh, no meals review yet! We knew we are going to be at the hotel for 5 nights so we planned to slowly sample the breakfast menus and the buffet. All dishes are to our taste. The "Khanom-Jeen" (Thai rice vermicelli) with "Kang-Tai-Pla" (Thai-Southern Spicy Fish Soup) or with "Nam-Ya" (Fish Paste Curry) was tasty and authentic Thai (may be not absolutely local authentic, but my ears were blowing little steam) - great for someone who likes to try something local and used to spicy Thai dishes. We ended up having every meal at the hotel due to Covid-19 concerns so we did not take our children to local places nearby. Pizza, steak (slightly overcooked, they came and ask, I mentioned, they offered to make new dish right away, but I was enjoying everything else so no need), pasta, Khai-Jeaw (Thai omelette with rice), Tom Yum Goong, etc. The price is for hotel dining, but we received complimentary 2 meal-packages per day for staying at the pool villa (salad, bread, main dish & ice cream) so it was not too bad. In the end, it was full of activities, impressive gardens and landscape. We came back fully recharged...…
Hotel is nice and full of necessary facilities. Even it rains, you still have joyful moment. Room is decorated in a nice and useful way. Staff are suberb! They are friendly and full of smile. They are willing and energetic to support. During my stay; request a lot about my plan, they are fully support with good recommendation.
To enjoy this kingdom, i would recommend to stay here at least 2 nights We gave 4 stars because the breakfast was at minimum standard of the same grade of hotel. Overall, the taste was at hotel standard but it could be better. The rest was very good. We statyed in the nomal deluxe room. Room was clean, well designed and spacious. Staff's freindly and well trained. Their service mind was excellent. There are many activities in the hotel.