Situated on the peaceful south side of the beach is Papillon, the perfect place to unwind and experience the unique beauty of Palolem.Papillon began life in the season 2007/08 as a beach bar and restaurant and has now evolved to include quality accommodation made from natural wood and bamboo, and ayurvedic massage centre. Papillon is run by Heaven with valued support from their team of hard-working, friendly and helpful staff who believe that nothing is too much trouble.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
My wife and I booked a weekend at Papillon in February. The folks behind the desk/bar, and Sunny our server took phenomenal care of us, giving us resort-level attention as we stored belongings, ran a tab of tasty meals and memorable mint lemonades and even borrowed money for a taxi. Everything is very reasonably priced for Palolem and our cabin/room was charming and spacious.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We've been going to stay at Papillon for over 10 years now, and its one of those places that just keeps getting better with time. Placed almost at the end of Palolem beach, Papillon provides a serenity combined with the overall active ambience the beach offers - so it's the best of both worlds. It's owned by Heaven, who is warm, attentive and so very helpful. He really does deliver a 'Heavenly' experience 😁. The staff is just as welcoming, so even if he's not present, you can be sure of being well looked after. The food is amazing as well, whether you're ordering the prawn masala or egg burji. Make sure you try the whole kingfish done Tandoori style, and Heaven's signature pizzas - it's a bit of authentic Italy right there in Goa! We stayed in the beach facing rooms which was air conditioned, spacious and very comfortable. It was lovely waking up and seeing the ocean, and sipping on a coffee on the sit-out as the sun went down. Overall, it's an awesome place to stay and wind down for a few days. Being back home, i miss it already and can't wait to plan my next trip!
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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On our fourth vacation, we ate at the Papillon restaurant at the hotel and were very pleased. The waiters are very attentive and try to fulfill all wishes. Special thanks to Raj for his concern. The dishes are excellent. This includes Goan Indian cuisine (the food they prepared for us was not very spicy, but very tasty), and a variety of soups, pilaf, noodles, even porridge for children. Everything is always fresh, from the market. And the prices are a little lower since the restaurant is on the edge of the beach. Have a great holiday everyone!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 3 nights and celebrated new year here. We had booked a family room which is essentially like two small rooms connected and 4 people can sleep comfortably here. The main room has AC and the adjoining room does not. The whole cottage is in a very run down condition. Positives: Excellent location, direct access to Palolem Beach during new year. Negatives: . The rooms , especially bathroom was not clean. Having a basic bathroom is fine, but this one looked so terrible with stains on the floor, no exhaust, big gap in the door, some primitive hook for closing the door. 2. We were looking forward to the food based on reviews, but found metal pieces of vessel scrubber along with veggies on first day. Thought this was a one off incident. However, next day, the cup in which tea was served looked like it had not been cleaned . Did not feel like giving further feedback as the staff had a very laid back attitude and stopped eating here. Overall disappointed with lack of basic cleanliness at this place.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worst hotel ever visited. Way too high on price and facilities are ZERO. Very sweet in talks but just the opposite in delivering the features. We got a period stained thin bedsheet when requested they said " yeh hi milega" we complaint to the owner they got it changed. The geyser is not working in the brand new cottage. Stinky cottage. No complimentary water bottle was given. We asked for the bottle and just got one. I will say a big NO fo this place.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Please don't go to this place.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing tandoori fish and great service. We tried other tandoori fish spots on the beach and none were as good. We came back here for seconds! They also have an authentic Goan desert called Bebinca that we enjoyed. It’s nice if you want something light and not too sweet. We also enjoyed the wonderful service.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After reading some poor reviews,our party of 4 adults arrived a little apprehensive,we had front sea view huts that had a great outlook the rooms were as described a bed with mosquito net,bathroom with hot and cold water a fan and a/c.and they were just huts.The staff at these huts are some of the friendliest and attentive people we have met nothing was too much trouble.We stayed for 3 nights and had all our meals on the beach as we were so took up with the menu and the food.These huts are definitely on our hit list to return
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Date of stay: January 2020
Rooms
Location
Service
Room Tip:Front sea view are fantastic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was filthy. Way overpriced. No chance of relaxing, since they play music all day long. The sheets hadn't been washed. The bathroom was disgusting. No hot water. I wish I had taken more pics to show the conditions of the place.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We liked the place and the staff was good. The food was good too. But what left a terrible taste in our mouth, was the behaviour of the Manager/Owner. We had verbally decided on the rates before coming to stay and accordingly sent him an advance. On repeated requests that he share his e-mail, the guy didn't and said that the SMS is enough. But when we went to settle the bill, this Owner simply denied that he had agreed on that price and his behaviour was dismissive and aggressive. He had deleted his SMS but thankfully, we had it with us. In the SMS we had clearly mentioned the rate at which we agreed and that he should provide us with his A/c No for the advance amount ( to which he replied with hi A/c no) . He still denied of having made a verbal committment and was very rude while talking to us, esp my wife. Eventually, we paid him the amount we actually owed (my bro-in-law, who was also with us, had to intervene and handled him). But, we left Palolem in a foul mood due to the cheap manner in which the Owner tried to cheat. It was not a case of misunderstanding, the guy is a cheat. He might reply here, making up stories, i wouldn't be surprised. Lying seemed like his second nature.
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Date of stay: December 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I booked to stay here for three nights in a beachfront hut.We have stayed here before and never had any problems. We arrived and were shown a hut that we had actually stayed in before. We then started to unpack our things and we plugged in our mosquito repellent into the mains socket. We then went for a walk along the beach and on our return to Papillon we decided to sit in the bar with a cocktail and watch the sun go down. However as my back was sticking to the chair I decided to go up to our hut and get my t shirt.When I got there and opened the door I found that the hut was on fire.I screamed down to my wife that we were on fire.The place was full of smoke and the wooden bed side table was on fire and some of wifes things were alight but fortunately we had a full bottle of water inside and I managed to put out the fire.The staff at first did not take my wife seriously but eventually the manager turned up and on investigating the cause realised that the mains socket had burnt out.I then told him that we had plugged in a mosquito repellent to which he said that we should have not done that as they do not have any Mosquitos there.If that was the case it would be the only place in Goa that does not have them and what are the mosquito nets for.. decoration ! Anyway they got a cloth and tried to clean the blackened walls and removed the black bedclothes and brought some clean ones and said we could still stay there.The place stank of smoke and the mosquito net(sorry they don't have Mosquitos there) and the net curtains were black so we said there was no way we could stay in the hut and could you please provide us with another hut.The manager then agreed to do this.All our clothing which was in the hut stank of smoke so I asked him if he could get it washed for us and he agreed to do so and said we could pick it up the next day. So we moved to a new hut and the following evening we asked for our washing and eventually it arrived and we were asked to pay the cleaning cost of about £3.85.We obviously refused as it was not our fault that the hut had caught fire and they said ok but we must see the manager tomorrow.We agreed and the next afternoon we caught up with him and told him we would not pay and said it was lucky that I went back to the hut when I did because he could have lost the hut,the next door hut,the shop below it and probably half the resort. To which he replied it was our fault and we should not have plugged in the mosquito repellent and we were lucky that he did not charge us for the damage to the hut.We said that we had been using the repellent for the last two weeks without any problems and that it was his poor electrics that were at fault.He still blamed us and then with the next breath he said I know that the Indian electrics are useless but you caused the problem by using the repellent. We said that nowhere does it say that you should not do so and finally he said he would pay the washing cost out of his own pocket. The managers attitude was terrible,after the fire never once did he ask if I was ok even though he could see I was black from the smoke and coughing and refused to apologise in any way,he was more interested in the state of the hut. We will never ever go back to this resort and would suggest that anyone interested in going there should read this report carefully before making a booking there.
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Date of stay: February 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Palolem area.
LOCATION
IndiaGoaSouth Goa DistrictCanaconaPalolem
NUMBER OF ROOMS
20
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