The receptionist Evelyne is very good in her kid, also Nathan the house keeping management is also exelente in doing his job very professional thank you.I will definitely be back .the restaurant is very good food and the employees are very professional in their work, the rooms are excellent,the cleaning of the rooms are at a professional level, the uniform are very professional also, the entire staff in my opinion is the best in Nairobi Kenya this is my third time in Nairobi and this is my professional opinion about this hotel Porosity.
I found the service good, the amenities were satisfactory. The food was simple and with little variety. The receptionists were very helpful, especially Evelyne. For a business stay the hotel was satisfactory.
Much gratitude for a wonderful experience staying at Pori City Hotel. Evelyn was really helpful at all times; she would book me transfers every morning on time and was always available to respond to my requests. The rooms division manager was also very helpful and available anytime needed, thank you Sir! Pori has wonderful rooms with hot showers and a delicious breakfast. Highly recommended to all travelers seeking comfort in Nairobi.
We’ve booked 2 rooms for 5 nights here and would have already gone somewhere else if we hadn’t prepaid, we’ve been here less than 8 hours. They advertise “sound proof” in the rooms on the booking site we used to reserve the rooms - they are FAR from it. They are beyond loud with extremely thin walls. You can hear literally every footstep people take in the hallway, let alone the echo in the stairway that goes through the middle of the hotel where every noise is amplified. The first room they put me in had a window peering directly into the stairway. The second room has a lovely city view but the noise is still just as bad. Currently as I write this there are several guests yelling in the hallway and what sounds like a karaoke night downstairs with the bass vibrating my bed. The shower was cold during the day and is finally hot at night but there isn’t a shower curtain so water goes all over the tiny bathroom creating a slipping hazard The only positive thing about this hotel so far has been the staff and particularly Evelyn who understood my frustrations and worked to get me moved to a different room, though it’s not much better it’s the best she’s able to do and I appreciate her trying to make things better I highly recommend having security walking the halls or stairway to quiet loud guests or installing paneling of sorts to absorb some of the sound and investing in a proper water heater and shower curtains. The toiletries in the room are nice but it would be much more beneficial to have a shower curtain than a complimentary razor Please save your money and go somewhere else unless you plan to be up at all hours of the night and don’t care to get a peaceful nights rest. We were really hoping to rebook this hotel for the expo we have to attend in 2 weeks but knew within an hour of being here there was absolutely no way we will ever be rebooking here…
The hotel is neat and clean. Rooms are very nice and with good wifi. Location not far from the Nairobi National Park and so avoiding traffic from downtown is possible. According to locals it is also one of the better neighborhoods. Evelin at the reception was especially helpful with all the questions.
Super facility very adjacent to the National park. The hotel is classy with good hotel service. I would definitely want to spend at this hotel anytime i am in Nairobi. Ah, one more thing, there is value for your money
The hotel is good and it's good value for money. Great hospitality, great food, great reception. We will definitely come back. All staff were very courteous and were willing to assist whenever we had a challenge. Kudos. The rooms were super clean and comfortable.
A good, clean affordable hotel with professional staffs especially at the reception area. On my first night I met a beautiful lady called Evelyn as the receptionist, wow! I felt like a king. Another security lady called Hilda with a small voice. I will be back definitely. Definitely when I visit Nairobi again, I'll choose Pori.
This is an amazing place to visit. We stayed in the family room and were exposed to everything that made our stay extra comfortable. The staff were friendly, helpful and amazing! The room was spacious and very clean. We enjoyed the diversity of foods in their menu and their prompt room service. We were specifically very happy that they adjusted our check out time to accommodate our needs on request. I am happy to recommend pori city for an amazing experience!
Excellent customer service from all the staff(especially Moses,he helped request a cab for me) Amazing food,had yo carry some mote packed food for the road. The rooms are very spacious with very comfortable beds,very clean white beddings with a beautiful view of the city