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Premier Inn Luton South (M1, J9) Hotel

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Premier Inn Luton South (M1, J9) Hotel
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405 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Level Contributor
273 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed yesterday NEW via mobile

We stayed here one night as was venturing into St Albans for the Christmas market. Taxis around £20 each way. The taxi the hotel arranged for us ripped us off as noticed they had not turned the meter on so made up a price when arrived. Was cheaper in the evening to get back. The hotel on arrival looks well... More 

Thank Jonnym_7
Cleckheaton, United Kingdom
1 review
Reviewed yesterday NEW

We have stayed at this premier inn on several occasions, we find it a convenient stop over for our trip to the south coast from Yorkshire. It is clean and comfortable and the harvester restaurant is a good place to have a nice meal and drink at the end of a journey. The staff are always welcoming and polite.

Review collected in partnership with premierinn.com

Thank iancarol1
Sheringham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

By Premier Inn standards this hotel was poor. The bathroom had no bath, the extract fan did not work and it was cramped. Only one set of towels were left in the room although the booking was clearly for 2. The bed was uncomfortable and creaked every time we moved.

Thank _lyntrudgill
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

Now don't get me wrong, I stay in quite a few Premier Inns and I'm a big fan because they represent great value, but having stayed at this particular hotel several times I think this was the worst stay. The room we were allocated was in a very poor state of repair, with far too much long term damp/black mould... More 

Thank Srh28
Norwich, United Kingdom
Level Contributor
306 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 5 days ago NEW

Great welcome at reception from Paul, certainly couldn't fault him in any way, a good guy on reception always helps. Rooms are a little smaller than the more modern PI's and there are only shower cubicles, no baths so space is a little less in the bathroom too. I got the impression that this place may well be on the... More 

Thank Ronny48
Oxford, United Kingdom
1 review
Reviewed 1 week ago NEW

This location was perfect for an overnight stay. The layout and room are the generic type and what you expect at a Premier Inn, the bed was very comfortable. The Staff were very helpful, to the extent of finding us sellotape and a pen, which we had forgotten. They also booked us a taxi, which arrived at the relevant time.... More 

Review collected in partnership with premierinn.com

Thank Anna B
Lowestoft, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

It is amazing how poor staff response turns a problem into an issue. The wet room shower area was dirty, we asked for it to be cleaned and the attempt was at best half-hearted. Staff, rather than saying they would investigatinvestigate, basically said they inspected regularly and implied we were delusional. We have photos of the filth. This was a... More 

Review collected in partnership with premierinn.com

Thank MrTibbs2015
WhitbreadHotels, Premier Inn Team at Premier Inn Luton South (M1, J9) Hotel, responded to this review

Hi Mr Tibbs, Thank you for taking the time to review your recent stay with us. I am sorry to hear of your disappointing experience on your recent stay and that your room did not meet expectations. As always we want to ensure that the team get things spot on so I have followed this up with them to ensure... More 

Durham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

My husband,my 2 year old boy and I stayed here for 2 nights over the weekend and couldn't have received a better welcome from Paul on reception. Our room was clean with comfortable beds - all we needed for our stay. Sylvia was especially welcoming during our 2 breakfasts & chatty with our little boy which he loved. Finally when... More 

Thank Elaine D
Yarm, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Very convenient to M1. Rooms not to the standard of the majority of this chain. Mine was cramped and there was no bath, although I was told that refurbshment is planned. On the positive side, the beds are of the usual high standard of this chain/ Reception staff were welcoming and friendly. Although I did not eat there, the adjacent... More 

Thank John G
Harpenden, United Kingdom
1 review
Reviewed 2 weeks ago

The hotel is good. Easy to find, the staff is amazing - kind and helpful. The rooms are nice, clean and perfect for a good sleep. Breakfast is very good. Good selection (continental & full!), good quality. The restaurant is close and nice! Enough parking spaces. The Premier Inn is very good and we will definitely come back!

Review collected in partnership with premierinn.com

Thank julia_lohrengel

27 photos of this hotel

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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Convenient whether you're flying through Luton or heading for Harry Potter at Warner Bros Studios ... more   less 

Additional Information about Premier Inn Luton South (M1, J9) Hotel

Address: London Road, Flamstead, St Albans AL3 8HT, England
Region: United Kingdom > England > Hertfordshire > St Albans > Flamstead
Price Range: ₹ 3,789 - ₹ 7,061 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Luton South (M1, J9) Hotel 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Premier Inn Luton South (m1, Jct 9) Hotel Flamstead
Premier Inn Saint Albans
Holiday Inn Saint Albans
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Luton South (M1, J9) Hotel staff and other travellers.
4 questions
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Questions? Get answers from Premier Inn Luton South (M1, J9) Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good luck with finding a clean and not mouldy room !”
  • Shower
  • Shower
  • Used toilet ? Hasn't seen a brush in quite a while !
 of 5 bubbles Srh28, 1 Dec 2016 | Read review
“Try to avoid rooms near the stairwell. Small and cramped.”
 of 5 bubbles johngT86KV, 20 Nov 2016 | Read review
“Parking here is free, as is the wifi”
 of 5 bubbles 936georgeg, 12 Nov 2016 | Read review
“Room 104 bathroom was tired & awful!”
 of 5 bubbles bungers, 12 Oct 2016 | Read review
“i took the train from Epsom to Luton”
 of 5 bubbles 31valdaj, 5 Sep 2016 | Read review
5 of 5
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