My wife and son visited this resort and the front desk/operations manager (Sujesh KP) provided excellent service and helped me with giving them a surprise. They also enjoyed the resort, it was very relaxing.
I was enchanted by this heritage hotel with buildings over 300 years old. The rooms, while a bit dark, were comfortable given that they were renovated into old historical buildings. Rooms could be more cleaner and we had a non working old mini fridge lying in the room for no reason. Incredible view of the lake, hammocks for relaxing and reading, and a pool to cool down in. However hotel was overbooked during our visit and pool was extremely crowded and dirty. I loved that we had to arrive by boat, which added to the whole lakeside remote feeling. There were many guests there, so staff wasn't managing restaurant well, service was delayed, food was expensive and below average. I requsted for massage appointment no. of times but still they could not manage it till last moment. I called manager to express my unhappiness about the same and then he immediately gave us the massage appointment. Overall property is is very good looking, amazing view, lovely to do photography. But room and pool cleanliness can be improved. Restaurant and service needs lot of work. female massage was really good but male massage was horrible.…
I was enchanted by this heritage hotel with buildings over 300 years old. The rooms, while a bit dark, were comfortable given that they were renovated into old historical buildings. Incredible view of the lake, hammocks for relaxing and reading, and a pool to cool down in. I loved that we had to arrive by boat, which added to the whole lakeside remote feeling. We were the only guests there, so staff served us a delicious dinner outside in candlelight.
The resort was truly beautiful surrounded by water on all the sides. There is a pool, massage center, hammocks , shuttle and chess. The sunset by the side of the pool was awesome. If u want a spend a weekend in the midst of the beautiful sceneries and relaxed environment then it's the place. But if u don't like the humidity of kerala please don't go. There is a restaurant inside and that's the only place where u can eat since the town is not that good.
Review: Property - Nice landscape , not a big one , Traditional architecture. Good for photoshoots. Demand for rooms in upstairs at the time of booking itself . Swimming Pool - Good one , but they won't provide swimming aid to babies / children . Bathroom / Toilet - Not that much great - Not at keeping the standards. Fishing - No proper fishing aids - just a simple make with a stick. Staffs - Very friendly ones !! Food - Tastes good ( traditional Kerala food ) , other food is normal . Free breakfast option was not available & for a simple breakfast buffet they changed heavily !! Dining premises need much more attention.