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29/10/2017 30/10/2017
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    Fairmont Orchid, Hawaii

    1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
    +1 855-438-2794
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    29/10/2017 30/10/2017
     55 people are viewing this hotel
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    US$ 540US$ 555
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    Traveller (2915)
    Room & Suite (654)
    Pool & Beach (557)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “gold floor” (205 reviews)
    “north tower” (129 reviews)
    “brown's deli” (120 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Fairmont Orchid, Hawaii
    Special Price: 20% off room rate
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Reviews (4,154)
    There are newer reviews for Fairmont Orchid, Hawaii
    See the most recent reviews
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    1,301 - 1,305 of 3,764 reviews

    Reviewed 6 October 2015

    Our first stay at a Fairmont property and stayed on the gold level. The personalised check in procedure was seamless. The staff on the gold level - Suki & Keisha were amazing, so friendly always happy to assist and provide advice, they made the stay...More

    Thank bvcfamily
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 21 October 2015

    Aloha, We are thrilled to hear that you had a wonderful stay at our Fairmont Gold level. Thank you for recognizing our staff Suki and Keisha and will certainly share your lovely comments with them. We hope you will have a chance to return!

    Reviewed 6 October 2015 via mobile

    Amazing! No other words if I could put more than 5 I would. Location is perfect, the resort is wonderful, very typical, beach and amenities are just fantastic.restaurants are great too. But a resort like this would be nothing without the people who work for...More

    Thank Julien B
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 21 October 2015

    Mahalo! Thank you for wonderful review. We're so glad you had a memorable stay with us and congratulations to you! Please come back and see us again soon!

    Reviewed 5 October 2015

    We stayed here for 4 nights for our 38th anniversary. We were upgraded to a one bedroom suite on the bottom floor. It was wonderful. You could just walk out of your room right on to the beach. The property is beautiful and well maintained....More

    1  Thank mhansen77657
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 21 October 2015

    Aloha, Congratulations to you! Thank you for choosing to stay with us. We're so pleased to hear that you enjoyed your room, the property and your stay altogether. Hoping you can join us again soon. Aloha!

    Reviewed 5 October 2015

    From the moment my family and I stepped onto the hotel grounds there was immediately a staff person there to help us with our bags and give us a kukui nut leis greeting, they even gave us a friendly introductory tour of the hotel as...More

    Review collected in partnership with Fairmont Hotels & Resorts
    2  Thank Saila-D
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 21 October 2015

    Aloha and mahalo for a detailed review. We appreciate your kind compliments and feedback. We are thrilled to hear you enjoyed your guestroom, the amenities in the Fairmont Gold lounge and the facility. Thank you for recognizing our Fairmont Gold team and will certainly share...More

    Reviewed 4 October 2015 via mobile

    What a hotel! We stayed here for 6 nights on our honeymoon and wasn't disappointed. Our room overlooked the pristine gardens and was very spacious. There is a good selection on restaurants to eat at, and would highly recommend the Japanese! Would love to go...More

    Thank Sam B
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 9 October 2015

    Aloha and Mahalo for your kind review! We look forward to your return on your anniversary (or sooner!)

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Pool
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Golf Course
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 329 - US$ 885 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Puako
    • #2 Family Hotel in Puako
    • #2 Green Hotel in Puako
    • #2 Romantic Hotel in Puako
    • #2 Spa Hotel in Puako
    • #2 Luxury Hotel in Puako
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Hotels.com, Travelocity, Expedia, Cancelon, Orbitz, HotelQuickly, HotelsforEveryone, Hotwire, Cheap Tickets, Evoline ltd, HotelsClick and getaroom.com so you can book your Fairmont Orchid, Hawaii reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kohala Coast >
    • Puako
    • Also Known As
    • The Fairmont Orchid, Hawaii Hotel Waimea ,
    • Fairmont Hotel Kamuela ,
    • Fairmont Orchid Hawaii ,
    • Fairmont Kamuela ,
    • Kamuela Fairmont
    Add Photo Photos
    Traveller (2915)
    Room & Suite (654)
    Pool & Beach (557)
    Dining (212)
    Hotel & Grounds (1778)
    Bathroom (51)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    BobbyD6363
    12 October 2017|
    AnswerShow all 6 answers
    Response from Kim C | Reviewed this property |
    You physically have to look round the dividing wall to see your neighbours. We only saw our neighbours at sunset when we were both leaning against the balcony railings. We had an ocean front suite so only had neighbours one... More
    1
    Vote
    fishygal
    19 September 2017|
    AnswerShow all 5 answers
    Response from A_NIELSEN_987 | Reviewed this property |
    There are chairs with canopy by beach and pool based on our August visit. However esp by beach there are few...unless you go to far side of property which has trees and so lots of natural shade but beach is not so inviting... More
    1
    Vote
    Live2Leave
    1 September 2017|
    AnswerShow all 6 answers
    Response from Rick L | Reviewed this property |
    Hi, good question. Our Ocean Front room was on the 5th floor, one floor below the Gold level. While I did not go up to the Gold Floor, it appeared from the outside that the rooms on the 6th floor were similar to the rooms... More
    0
    Votes
    Room Tips
    "Ocean front family suite"
    Read review
    "Ask if your room is close to a “Service” room on the floor, often noisy during the night. ."
    Read review
    "We were in North building ocean view. But it was a little warm during our stay so we rarely used the balcony..."
    Read review
    "try to get either a suite with the courtyard, or a room with an ocean view"
    Read review
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