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Fairmont Orchid, Hawaii

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#2 of 4 Hotels in Puako
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Orchid, Hawaii
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3,767 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Orchid, Hawaii
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Showing 3,424: English reviews
New Jersey
Reviewed 27 April 2015

My girlfriend and I recently spent three nights at the Fairmont Orchid, and we had a wonderful stay! This hotel is absolutely beautiful, and our stay was practically perfect. We only spent a small portion of our Hawaiian vacation at the Fairmont, but wish we had stayed longer and would not hesitate to return to this lush oceanfront property in...

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19Thank mrg0137
Nashville, United States
Reviewed 26 April 2015

Stayed at the Fairmont Orchid in April 2015. Hotel is nice, but could use some refreshing - room was nice, but standard, pool area is tired. But the location makes up for some of the shortcomings. The beach is beautiful, and the snorkeling off the beach was great.

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1Thank Ellen T
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha and thank you for choosing to stay with us. We are grateful for your feedback and hope we will have the pleasure of welcoming you back.

Boston, Massachusetts
Reviewed 25 April 2015

The hotel was clean and comfortable. It had a homey feel and was beyond our expectations. The services and staff were great. I had an amazing massage, the spa is lovely. When traveling I try to stay away from resorts because I like the intimacy of boutique hotels. This was great.

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1Thank Dutremblel
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha and thank you so much for your lovely review. We are delighted to know that your expectations were exceeded! Please come back and visit again soon.

Edgewater
Reviewed 24 April 2015

Beautiful hotel and beautiful views, very well landscaped and maintained. Rooms were large and staff was friendly, Great restaurants outside by the water for breakfast lunch and dinner, The gym was great with plenty of machines and weights, The spa amnities were first class

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Rodney Y
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha! We truly appreciate your wonderful review and thank you for choosing to stay with us. We look forward to your next visit!

Sacramento, California
Reviewed 24 April 2015

Wow! What a wonderful place! I had a great stay and I felt like Royalty. Also don't forget to get your pictures taken you will not regret it! They have Pacific dream photography inside the hotel. Be sure to check them out!

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Thank T B
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha, and thank you so much for taking the time to share your recent experience at The Fairmont Orchid. We are thrilled by your compliments! We look forward to welcoming you back again soon.

Victoria, Canada
Reviewed 22 April 2015

This is our third visit to the Fairmont Orchid and we absolutely love this hotel. The property is beautiful, the rooms are quiet and the beds are comfortable. The lagoon is perfect for snorkelling - you have to be careful not to swim into a turtle because they are everywhere! The staff are very friendly and helpful. Chelsea the concierge...

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1Thank Mia M
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha from Hawaii Island! Many thanks for your kind review and for recognizing Chelsa for helping to make your stay memorable. We look forward to welcoming you back soon!

Lawton, Oklahoma
Reviewed 22 April 2015

This resort was so relaxing and perfect for a Hawaiian get-a-way. The beach and lagoon was perfect for watching sea turtles and so clear you could snorkel away! The water activities-snorkeling, paddle boating, yoga-during the morning and day were a great addition! The beautiful pool was always sparkling, the hot tub was secluded but they could use a few more...

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Thank RaeMagbyFitzPatrick
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha! We truly appreciate your wonderful review and thank you for choosing to stay with us. We are always striving for excellence and it is very rewarding when our guests take the time to let us know how much they enjoyed their time with us. Thank you again for being our guest and please come back again soon.

Reviewed 20 April 2015 via mobile

We stayed here for 4 nights for my sisters wedding. Firstly the room was so spacious, the view overlooking the garden and the water fountain was beautiful and the pool was warm! We loved dining at the restaurant by the pool as the food was a hit! The wedding was also amazing and Id recommend it to anyone.

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Thank Shanelle M
Toronto
Reviewed 20 April 2015

We stayed at the Fairmont property ths year, after last year staying at the FS property nearby, due to, well, the FS being ridiculously overpriced. I would suggest that for 1/4 of the price nearly everything is done as well at the Fairmont, with one noticeable exception. The beach at the Fairmont is probably one of the nicer beaches we've...

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1Thank teekae333
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha, and thank you for choosing The Fairmont Orchid for your family vacation. We truly appreciate your thoughtful compliments and suggestions for improvement. During your next visit we hope you will try some of our other dining options - Brown's Deli for a quick breakfast, lunch or snack; Hale Kai restaurant for a more casual lunch or dinner, and Norio's...

Sunnyvale, California
Reviewed 19 April 2015

making it short and sweet: check in - room was ready upon early arrival bellman - professional & informative Housekeeping - clean and friendly Food - Yummy!! - room service, Norio's and browns deli beach - more Aloha all day from food to fun services Valet - Happy in and Happy out Mahalo's to all @ Fairmont Orchid c u...

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2Thank On-The-Winding-Road
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha and many thanks for your positive feedback! We look forward to welcoming you back again soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Fairmont Orchid, Hawaii is a Kohala Coast Hawaii oceanfront luxury hotel and resort with white sand lagoon, Hawaiian Spa Without Walls, golf, tennis, five restaurants, extensive meeting and event facilities, and a year-round children's program. ... more   less 

Additional Information about Fairmont Orchid, Hawaii

Address: 1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range: ₹ 21,430 - ₹ 38,171 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Orchid, Hawaii 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
The Fairmont Orchid, Hawaii Hotel Waimea
Fairmont Hotel Kamuela
Fairmont Orchid Hawaii
Fairmont Kamuela
Kamuela Fairmont
Hotel Style:
#2 Green Hotel in Puako
#2 Family Hotel in Puako
#2 On the Beach Hotel in Puako
#2 Luxury Hotel in Puako
#2 Romantic Hotel in Puako
#2 Spa Hotel in Puako
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Orchid, Hawaii staff and other travellers.
67 questions
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Rolla, Missouri
over a year ago

See all questions (67)

Questions? Get answers from Fairmont Orchid, Hawaii staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved our oceanview executive suite!!! Honestly they are all really nice!”
 of 5 bubbles arthurs702, 25 Mar 2017 | Read review
“Higher floor preferable.”
 of 5 bubbles pacificunion, 21 Mar 2017 | Read review
“All rooms have a partial ocean view and a few are ocean front.”
 of 5 bubbles MommyB1008, 20 Mar 2017 | Read review
“Ask for a room with a view of the gardens and/or ocean view.”
 of 5 bubbles SherriL853, 19 Mar 2017 | Read review
“North Tower is great.”
 of 5 bubbles Grammakk62, 16 Mar 2017 | Read review
5 of 5