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Fairmont Orchid, Hawaii

Traveller (3348)
Room & Suite (764)
Pool & Beach (589)
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1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731 See on map
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4.5 Star accommodation
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,679)
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All reviews gold floor luana lounge brown's deli hale kai spa without walls north tower president's club brown's beach house fairmont orchid the big island sea turtles fish sushi restaurant golf course our honeymoon garden view paddle boards
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1 - 5 of 4,250 reviews
Reviewed yesterday

Dear Mrs Cosgrove,we were staying on the gold floor which was great in regards to service.but the big negative and reason I would not stay there again were the horrible mattresses.I am normally a very easy sleeper, you can put me anywhere...but those beds even...More

Review collected in partnership with fairmont.com
Thank 425kat
Hotel's Favourite
Reviewed 20 August 2018

Everything went as it should from the time we checked in until the time we checked out. The staff were unbelievably warm and polite. Special thanks to Natasha, Christian, Koty, Roberto, Chris, Susan, Cindy, Josiah and Dale but thank you also to everyone else who...More

4  Thank TravellingColoradans
Response from Dena H, Manager at Fairmont Orchid, HawaiiResponded 26 August 2018


Reviewed 3 days ago via mobile

Very peaceful and comfortable hotel. Lots of orchids! Everyone was extremely professional and helpful. The rooms were nice and clean, the pool was great. The crew at the beach was very helpful for snorkeling. If you want to rest and relax this is the place...More

1  Thank Carlos Antonio J
Reviewed 4 days ago

Our weekend away started on the road to success with the front desk. Emmie was amazing and SO kind. She had just come from a weekend in Maui, where I live, and we were on the Big Island for the weekend. The idea made us...More

Thank socalbchgirl
Reviewed 6 days ago via mobile

Really enjoyed our stay at this hotel. Nice grounds including pool and beach area. The staff was very nice and helpful. No issues getting chairs at the time of year we were here. A few things worth highlighting: - They have live music every night...More

Thank Jessica D
Response from Dena H, Manager at Fairmont Orchid, HawaiiResponded 5 days ago

Mahalo. I will share your feedback with our Culinary team.

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Fairmont Orchid, Hawaii is a Kohala Coast Hawaii oceanfront luxury hotel and resort with white sand lagoon, Hawaiian Spa Without Walls, golf, tennis, five restaurants, extensive meeting and event facilities, and a year-round children's program.

Hotel Amenities
Hotel class
Awards & Recognition
Certificate of Excellence
GreenLeaders Silver level
Contact Information
Hotel website
E-mail hotel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
US$ 306 - US$ 966 (Based on Average Rates for a Standard Room)
Also Known As
the fairmont orchid, hawaii hotel waimeafairmont hotel kamuelafairmont orchid hawaiifairmont kamuelakamuela fairmont
United StatesHawaiiIsland of HawaiiKohala CoastPuako
Traveller (3,348)
Room & Suite (764)
Pool & Beach (589)
Dining (230)
Amenities (59)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
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Questions & Answers
Ask a question
15 October 2018|
AnswerShow all 8 answers
Response from socalbchgirl | Reviewed this property |
Aloha! Although I had a rental car while on island, the shuttle does provide you transportation around the area. The market that is in the area has a good variety of ready made foods, as well as staples to get you through... More
8 October 2018|
AnswerShow all 5 answers
Response from Yayamk | Reviewed this property |
We were on the side where the lagoon is, facing Browns restaurant. Sun was to the side of our room rising and setting so no glare into the room ever and no extra heat with direct sun. Our room was 2154 I think
5 October 2018|
AnswerShow all 4 answers
Response from DeniseO640 | Reviewed this property |
They have a beautiful infinitely pool that when looking out horizontally, looks like it blends right into the ocean, seats are readily available so you don't have to get up at 6am to get a chair like I have experienced at... More
Room Tips
"There is construction near the lobby area (September 2018) Stay in a room far from the lobby. OR just near..."
5 days ago
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"Partial ocean view or front ocean view offer a good view"
1 week ago
Read review
"Gold Level Floor"
1 week ago
Read review
"We love the South tower for its closeness to the beach."
1 week ago
Read review
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