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Hanbury Manor Marriott Hotel & Country Club

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Hanbury Manor Marriott Hotel & Country Club
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1,455 Reviews from our TripAdvisor Community

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There are newer reviews for Hanbury Manor Marriott Hotel & Country Club
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Showing 1,429: English reviews
Reviewed 1 week ago via mobile

We have stayed at hanbury a handful of times and have never been disappointed! Even though they were busy over the xmas period we still had a lovely time and the staff are so friendly and cant do enough for you..if you want a classy break as a couple or with friends this is definitely a place to go!

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Helpful?
Thank Anna C
HanburyManor, General Manager at Hanbury Manor Marriott Hotel & Country Club, responded to this review

Dear Anna Thank you very much for your review of the Hanbury Manor Marriott Hotel & Country Club and welcome back! We fully appreciate your invaluable time spent in giving your feedback. It is indeed pleasing to read your excellent and glowing review and we have once again exceeded your expectations. Thank you once again for leaving a review on...

Royston United Kingdom
Reviewed 2 weeks ago

We visited HM for afternoon tea with family at £45,,00 a head, very disappointing, each person had 4 finger sandwiches 2 scones and a selection of pasteries and pot of tea, staff ok, it was nothing special , would not visit again

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2Thank martindlewis
HanburyManor, General Manager at Hanbury Manor Marriott Hotel & Country Club, responded to this review

Dear Martin Thank you for choosing Hanbury Manor Marriott Hotel & Country Club and for your review following your recent afternoon tea experience with family. We are truly sorry to read that you were disappointed with your afternoon tea and you felt it was nothing special. Please rest assured that we take all guests feedback very seriously and will address...

London, United Kingdom
Reviewed 2 weeks ago

This is an impressive hotel in a beautiful setting. We celebrated New Years Eve here with four friends and to be honest the function was disappointing. For the amount charged we would have expected wine to be included in the ticket price. The budget appeared to have been spent on the firework display which was spectacular but the rest of...

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Helpful?
1Thank Mary_Flegg
HanburyManor, General Manager at Hanbury Manor Marriott Hotel & Country Club, responded to this review

Dear Mary Thank you for choosing Hanbury Manor Marriott Hotel & Country Club and for your review. It was indeed pleasing to read that you were impressed with the venue however we are truly sorry you found the experience disappointing and we did not meet your expectations. Please rest assured that your feedback will be shared with the Management team...

Reviewed 2 weeks ago

Worst food ever. A buffet that wasn't worth £1/head, let alone the £125/head we paid in advance. The meat produce was passable albeit it overcooked. That is the best thing to say. Everything else was rubbish. No decent vegetables. Potatoes were rubbery. They could not be cut with a knife, let alone chewed. The stuffing was indescribable except to say...

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Helpful?
5Thank Patricia P
HanburyManor, General Manager at Hanbury Manor Marriott Hotel & Country Club, responded to this review

Dear Patricia Thank you for choosing Hanbury Manor Marriott Hotel & Country Club for Christmas luncheon and for your review. We are truly sorry you did not enjoy your luncheon and apologise most sincerely that we let you down on such a special occasion. We certainly aim to provide a high level of food offering and we are disappointed to...

Reviewed 2 weeks ago

Arrived on Christmas Day to a fire engine as a chimney was alight and guests were refused entrance and all inside had to leave the building, with no apology. Starter was served at the table but then it was like a 'harvester' as you had to serve yourself which was a huge disappointment considering the money paid for lunch and...

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2Thank Francesca L
HanburyManor, General Manager at Hanbury Manor Marriott Hotel & Country Club, responded to this review

Dear Francesca Thank you for choosing Hanbury Manor Marriott Hotel & Country Club and for your review. We are pleased to read your comments with reference to the rooms and venue and to read that the staff were attentive. However we are sorry that you were refused entry when you arrived due to the fire incident and you did not...

London, United Kingdom
Reviewed 2 weeks ago via mobile

The staff were exceptional, nothing was too much trouble. What can I say the service the rooms and the restaurants were 5star plus. We had dinner in Oakes Grill twice, the staff were very attentive. Quality food served with a smile. The room was clean and tidy. I would highly recommend Hanbury Manor for a great place to eat and...

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Helpful?
Thank Kam47
London
Reviewed 3 weeks ago

Beautiful location and grounds. Very friendly staff. Rooms and public areas though very tired and faded. Bar closed at 11 and not very comfortable and hotel very noisy with multiple functions. Rooms and bathrooms very dated. Sadly would not return

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3Thank Grigs
HanburyManor, Executive Assistant at Hanbury Manor Marriott Hotel & Country Club, responded to this review

Dear Guest Thank you for choosing Hanbury Manor Marriott Hotel & Country Club and for your review following your recent stay with us. It was indeed pleasing that you found the location and grounds of the hotel beautiful and the staff friendly. However we are truly sorry that you found the rooms and bathrooms dated and the hotel noisy with...

London, United Kingdom
Reviewed 3 weeks ago via mobile

This was our 5th year staying at Hanbury Manor over the Christmas period. Oakes Grill restaurant as always was amazing; food and service excellent, thanks to George. Sadly though our memory of this years stay was ruined by the lack of customer service skills displayed by Susanne Dierks-Schoedel (Director of Operations). Bizarrely, the hotel now have a policy whereby children...

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Helpful?
6Thank Grant D
HanburyManor, General Manager at Hanbury Manor Marriott Hotel & Country Club, responded to this review

Dear Grant Thank you for choosing Hanbury Manor Marriott Hotel & Country Club and welcome back. It was indeed pleasing to read your comments with reference to the food and service and your kind comment with reference to George. I will ensure this is passed on. I was sorry to hear that your memory was ruined due to the children...

Reviewed 3 weeks ago

Booked this hotel and 6 rooms from my family to enjoy our Anniversary and my wife's birthday. Got here and they didn't give me the room i originally booked. My kids were upgraded to a better room so it can accommodate the roll away bed. I specifically asked for a room to hold a roll away and a Prestige room...

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3Thank David S
HanburyManor, General Manager at Hanbury Manor Marriott Hotel & Country Club, responded to this review

Dear Guest Thank you for choosing Hanbury Manor Marriott Hotel & Country Club and for your review. I am truly sorry that you did not enjoy your visit and apologise most sincerely where we let you down. I understand that you have spoken to our Front Office Manager upon departure. Once again apologies and I do hope that we will...

London, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel has a good ambience and feels that little bit special as you progress up the long drive! It helped that we had dinned in Oaks Room before as it's a fair trek from Main Entrance Lobby! The food was well cooked with wide choice of starters,mains,& deserts,tea& coffee and layed out buffet/carvery style with waiters cutting meats (no...

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Thank bobbypiggins

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
With its fragrant walled gardens, stately Jacobean country house and 200 acres of Hertfordshire hotel parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. As London's time-honored "Original Country Retreat," you'll find the obliging service and amenities expected from a luxury hotel in Hertfordshire, UK. It's a standard that extends from the richly paneled library warmed by an open fireplace to elegant guest rooms each designed offering plush new bedding, business-savvy touches, high-speed Internet and flat-screen LCD TVs. Savor our local culinary offers from Oakes Grill and Vardon's Bar, or enjoy the Hanbury Afternoon Tea in Oak Hall. Yield to the blissful pleasures of the luxury spa, workout in the fitness center or take on the championship golf course. For weddings, our luxury Hertfordshire hotel offers a distinctive setting that provides memorable occasion. When looking for luxury Hertfordshire hotels, choose the impeccable Hanbury Manor Marriott. ... more   less 

Additional Information about Hanbury Manor Marriott Hotel & Country Club

Address: Hanbury Drive, Ware SG12 0SD, England
Region: United Kingdom > England > Hertfordshire > Ware
Price Range: ₹ 9,762 - ₹ 14,745 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanbury Manor Marriott Hotel & Country Club 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Marriott Hanbury Manor Hotel And Country Club
Marriott Hanbury Manor Hotel Country
Marriott Ware
Hanbury Manor Marriott Hotel & Country Club Ware, Hertfordshire
Ware Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Hanbury Manor Marriott Hotel & Country Club staff and other travellers.
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Questions? Get answers from Hanbury Manor Marriott Hotel & Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the modern wing may not have such great views as they overlook the drive.”
 of 5 bubbles DianaJHK, 9 Jan 2017 | Read review
“Personally I prefer the rooms in the main house”
 of 5 bubbles GerbilQueen, 7 Jan 2017 | Read review
“Don't bother stay at Sopwell house instead.”
 of 5 bubbles 766mandik, 6 Jan 2017 | Read review
“Make sure you check whether the room has a king size bed, not all do.”
 of 5 bubbles Mary_Flegg, 3 Jan 2017 | Read review
“Don't bother with paying for a better room you won't get it.”
 of 5 bubbles davidsU5664CD, 27 Dec 2016 | Read review
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