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Beverly Hills Heights

#12 of 31 Hotels in Arona
Certificate of Excellence
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04/06/2017 05/06/2017
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323 Reviews from our TripAdvisor Community

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Showing 276: English reviews
York, United Kingdom
Reviewed 15 September 2015

Have given it an average rating, because that's what it is, average. Don't get me wrong there's nothing especially wrong with the place but nothing that sets it apart from anywhere else and in a highly competitive resort such as Los Cristianos is, it should. The rooms are fine, albeit a little tired but the worst aspect has to be...

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Helpful?
1Thank Gerry C
GuestServices68, Guest Services at Beverly Hills Heights, responded to this review

Hi Gerry C Thank you for the feedback - we'll pass on your comments regarding the mattresses. Best wishes Beverly Hills Heights

Boat of Garten, United Kingdom
Reviewed 12 September 2015

Just back from a two week holiday at The Beverly Hills Heights (512). First impression was OK, although the reception seemed unable to cope and worked to a script. First tip, don't get the Wi-Fi package, it is very poor reception and very very slow when you eventually get logged in. 30 euros for two weeks is a joke, I...

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1Thank Mike R
GuestServices68, General Manager at Beverly Hills Heights, responded to this review

Hi Mike R Thank you for your feedback - we'll be sure to pass on your comments to the relevant departments. Best wishes Beverly Hills Heights

Reviewed 4 September 2015

Amazing place to stay, peaceful and family orientated at same time. The staff were amazing, we had a 2nd floor apartment and our 15 month old was with us, when we checked in we were taken to our apartment and then not long after staff came to check we were okay, they saw a toddler and came back with a...

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Thank Cheriie15
GuestServices68, Guest Services at Beverly Hills Heights, responded to this review

Hi Cheriie15 It's great to hear that you had an amazing holiday at The Beverly Hills Heights. Thank you for your review. We look forward to seeing you soon. Best Regards The Beverly Hills Heights

Haifa, Israel
Reviewed 31 August 2015

been there for a week at the end of august and enjoyed our stay. the personal are very kind and helpfull built in oven) , the rooms are big' and the kitchen is fully equiped (plats, galasses ,microwave the place is ideal for families with children it's not the newest or fanciest of hotel but it's clean and tidy and...

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Helpful?
Thank gpetel
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Hi gpetel It's good to hear that you enjoyed your family holiday with us. Many thanks for the review. Best Regards Beverly Hills Heights

Reviewed 25 August 2015

Just arrived back from a 10 day stay,cant fault the place to be honest.Everywhere was clean and tidy.Pool and bar area were great.We stayed in room 631 double bathroom double balcony and a great view over the pool.All the staff were very friendly and helpful especially Victor the lifeguard he was amazing with the kids they loved him.Yes it is...

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Helpful?
Thank Christopher K
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Hi Christopher K It's good to hear that you had a great holiday with us. We look forward to welcoming you back soon. Best Regards Beverly Hills Heights

essex
Reviewed 16 August 2015

We spent 2 weeks in unit 715 which has 3 bedrooms, a Jacuzzi and BBQ area. We also had 2 units nearby for another 2 families. The resort was very accommodating with our large party. Reception staff were very helpful and all should be thanked for the wonderful work they do in making everyone feel welcome. The units are cleaned...

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Helpful?
Thank kfowl
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Hi kfowl It's great to hear that you had a wonderful stay and that the staff did a good job in looking after you - we'll be sure to pass on your kind comments. Many thanks for the review and we look forward to seeing you soon. Beverly Hills Heights

Glasgow, United Kingdom
Reviewed 18 July 2015 via mobile

This resort is now in need of renovation. The furniture is the original black ash. The air conditioning was ineffective. The towels had seen better days being thin and hard. You could not leave a plate or a drink down without it being surrounded by ants. There was a strong smell from the upstairs toilet. The pool and pool bar...

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Helpful?
6Thank Allan S
Robyn E, Guest Relations Manager at Beverly Hills Heights, responded to this review

Hi Allan S, Thank you for taking the time to leave us a review. We're sorry to hear about the issues you experienced during your stay in Beverly Hills Suites, we will be sure to pass on your comments to the management team who will investigate further. We hope to see you again in the future. Kind regards, Beverly Hills...

Prestwick, United Kingdom
Reviewed 14 July 2015 via mobile

Just returned from BHH where we spend a wonderful relaxing week. The whole place is spotless. We stayed in apartment 703 which consisted of 2 large bedrooms, 2 full bathrooms and a view to die for. Victor the life guard must get a mention as this guy takes pride in his job and has a smile for everyone, as soon...

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Helpful?
2Thank Alison C
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear Alison C, Thank you for sharing your experience here on TripAdvisor. We are delighted to hear that you and your family enjoyed your week and found it relaxing. We will let Victor and Michelle know about your lovely comments as we are sure they will be very happy to hear them. We are also glad that you found your...

London, United Kingdom
Reviewed 11 July 2015 via mobile

Having been at BHH many times the management have finally decided to extend the pool bar hours to 10pm so no longer have to find another bar after 6pm when the suns still lovely & hot the apartments are very clean albeit dated however new soft furnishings was being changed whilst I was there I think that the cost would...

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2Thank 635bevheights
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear 635bevheights, Thank you for your feedback. We are glad that you enjoyed our bar time extension and that you found your room to be clean. We hope to see you again soon. Best wishes, The Beverly Hills Heights

Dronfield, United Kingdom
Reviewed 8 July 2015

We have been staying in this complex for 25years now so decided it was overdue to write a review! The complex,paintwork and apartment interiers are always fresh and clean. Sadly some things have changed due to the number of recent openings of many nearby new bars and restaurants which has sadly forced the closure of some of the original popular...

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Helpful?
2Thank wendy l
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear wendy l, Thank you for sharing your experience with us. We are delighted to hear that you have been enjoying our resort for 25 years! We are also glad that you found our free bus shuttle service to be useful. We very much look forward to your next visit. Best wishes, The Beverly Hills Heights

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Restaurant
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Set in lush tropical gardens a stay at the Beverly Hills Heights in Arona, Tenerife can turn an ordinary getaway into your dream holiday. The facilities have the best that modern day luxury has to offer, including tennis, squash and bowling alleys. The resort features one and two bedroom apartments with a freshwater swimming pool and a number of excellent bars for poolside relaxation. There are also two bedroom luxury units and three bedroom penthouses at the Beverly Hills Heights for a more exclusive holiday experience. All the units at the Beverly Hills Heights are fitted with modern appliances and boast a private terrace or balcony where guests can sit and enjoy the view or take their time over a leisurely meal and drinks with friends. Whichever type of unit you select, you can be assured that it will be spacious and tastefully decorated, providing the ideal accommodation and base from which to explore Tenerife. Venture outside the resort and you'll find the lovely seaside town of Los Cristianos right on the doorstep. With fantastic and child friendly beaches, Los Cristianos is a lovely resort town on the sundrenched southern shores of Tenerife. ... more   less 

Additional Information about Beverly Hills Heights

Address: Calle Sierra Nevada 1 | Urb. Oasis del Sur, Los Cristianos, 38650, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona
Price Range: ₹ 3,893 - ₹ 9,277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beverly Hills Heights 4*
Number of rooms: 113
Also Known As:
Beverly Hills Heights Arona
Beverly Hills Heights Hotel Arona
Beverly Hills Heights Tenerife, Canary Islands
Hotel Style:
#7 Luxury Hotel in Arona
#8 Family Hotel in Arona
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Questions & Answers

Here's what travellers have asked, with answers from Beverly Hills Heights staff and other travellers.
33 questions
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Questions? Get answers from Beverly Hills Heights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less A/C unit noise”
480lynne, 21 May 2017 | Read review
“Pool view is good”
Bon153, 8 May 2017 | Read review
“choose a room at back/right hand side of pool”
480daphner, 30 Mar 2017 | Read review
“Duplex Apartment 730 sleeps six. Rooms overlooking the pool seem to get all the sun on the balconies. A quiet hotel.”
ChrissieT961, 20 Mar 2017 | Read review
“Worth going deluxe, bigger suite and huge balcony. Only 3 levels, no lift”
694gillianb, 1 Mar 2017 | Read review
5 of 5