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Hotel Riu Palace Oasis

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Hotel Riu Palace Oasis
Hotel Riu Palace Oasis
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921 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Oasis
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Showing 515: English reviews
Ipswich, United Kingdom
Reviewed 17 December 2015

This has got to be one of our best holidays. We knew the building could put people off but once inside we were impressed with the atmosphere and positive ethos of the staff. Initially we were allocated a room overlooking the car park which we didn't like. We were given another room overlooking the sea after a couple of days...

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5Thank Paul R
Epsom, United Kingdom
Reviewed 15 December 2015

Stayed for 10 nights at Riu Palace Oasis. The hotel is a little frayed round the edges but that said everything is kept wonderfully clean. Food was really good always plenty of choice. The location is spot on right on the beach and a short walk to the shops and restuarants. We never found it a problem to get a...

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3Thank Antoinette T
Liphook, United Kingdom
Reviewed 11 December 2015

Stayed here for 5 nights early December. Although as other reviewers have stated this hotel is a little dated the staff maintain it to a very high standard. It is spotlessly clean and the staff are great. Special mention to Micheala on reception, nothing was too much trouble for her. Also Oscar behind the bar, always smiling, he could not...

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5Thank frizzb0mb
Wokingham
Reviewed 28 November 2015

Initial negatives out the way first. It's not the greatest looking piece of holiday architecture in the world. That said this is a good place when you look beyond its its visual shortcomings. Our experience of AI hotels has been confined to Egypt so it was difficult to compare like for like. Our room was on the 5th floor with...

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5Thank Winnershsaint
Hove
Reviewed 25 November 2015

Having stayed here some years ago and found the hotel of 5* quality, I'm afraid some 10 years later this hotel has fallen by the wayside. Not only is this hotel old,, dated and in a great deal of TLC, it also seems the guests fall into the same category. On arrival the room was old and musty and all...

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4Thank Roger D
Reviewed 25 November 2015

Lovely week here recommend it absolutely. It is a very solid 4* so don't expect 5* but we will definitely consider coming again as it ticked all the boxes for a week where we just wanted to relax and enjoy the Canary Isles November sunshine. I do take on board other people's comments re lack of bread at the evening...

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2Thank Carol H
United Kingdom
Reviewed 21 November 2015

We were lucky with our room 159, ground floor overlooking the gardens very spacious but bathroom needs updating..please install walk in showers. AND put lights on balconies so they can be used after dusk! More sockets required for charging Pads etc. BUT fantastic to have WiFi in room. Lovely to be able to walk through the gardens and out of...

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5Thank hayleybell
Reading, Berkshire, England
Reviewed 17 November 2015

Stayed with the wife in this hotel from 11/11/15 to 15/11/15. The hotel is in a prime location on the beautiful Maspalomas beach, close to the bars, shops and restaurants. The room was very good with an excellent balcony view looking out to sea over the beach and rear gardens. The staff were excellent and the food and drinks were...

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3Thank Arsenalforever
Reviewed 15 November 2015

We had an awful experience this summer at the Riu Palace Oasis. We had our belonging picked up and paraded around the dinner hall, told we did not have a table (it's and all inclusive buffet and we had been allocated a table). Staff at dinner were EXTREMELY rude, we ate out 5 out of the 7 nights to avoid...

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9Thank Katemain85
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Oasis, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We were surprised to read your comments about the service. This is one of the key values of our company and staff is constantly trained to maintain optimal standards. We will send your comments to management in case these standards have not...

Bremen, Germany
Reviewed 15 November 2015 via mobile

One thing for sure, this 4* Hotel has a good location. Through a key locked gate you are able to access the amazing beach of Maspalomas. The Hotel itself looks like build in the 80th. It has this kind of flair. If you look close you will notice traces of use everywhere. The bed is covered with a plastic protection...

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1Thank Marc K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on Maspalomas beach. Near "El Faro" and the Maspalomas sand dunes. Direct access to the beach through lush gardens. Two 5-storey main buildings. Surrounded by 65,000 garden with artificial lakes and approx. 2,000 palm trees. 5 km from Playa del ... more   less 

Additional Information about Hotel Riu Palace Oasis

Address: Plaza de las Palmeras 2 | Maspalomas - Gran Canaria, 35106, Maspalomas, Gran Canaria, Spain (Formerly Gran Palace Maspalomas Oasis)
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range: ₹ 13,903 - ₹ 29,782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Oasis 4*
Number of rooms: 332
Reservation Options:
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Also Known As:
Riu Grand Palace Maspalomas Oasis Hotel Maspalomas
Riu Grand Palace Hotel Maspalomas
Riu Grand Palace Resort Maspalomas
Hotel Riu Palace Oasis Maspalomas, Gran Canaria
Hotel Style:
#6 Top resorts Hotel in Maspalomas
#10 On the Beach Hotel in Maspalomas
#13 Spa Hotel in Maspalomas
#21 Luxury Hotel in Maspalomas
#29 Family Hotel in Maspalomas
#30 Romantic Hotel in Maspalomas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Oasis staff and other travellers.
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Questions? Get answers from Hotel Riu Palace Oasis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea view and top floor”
 of 5 bubbles rocketman14Newcastle, 26 Feb 2017 | Read review
“Garden view rooms have south facing balconies. Second floor is a good floor.”
 of 5 bubbles Liz090, 26 Feb 2017 | Read review
“If your madrass is too hard, ask for a top madrass as they will provide you one.”
 of 5 bubbles 308trinef, 24 Feb 2017 | Read review
“Ask for partial or full sea view and high eg 5th floor”
 of 5 bubbles smithwolviston, 21 Feb 2017 | Read review
“Opt for a garden view at least - some of the standard rooms overlook a car park and are to be avoided ..”
 of 5 bubbles happycoastie, 17 Feb 2017 | Read review
5 of 5