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Palm Oasis Maspalomas

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Palm Oasis Maspalomas
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751 Reviews from our TripAdvisor Community

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There are newer reviews for Palm Oasis Maspalomas
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Showing 410: English reviews
Potters Bar
Reviewed 29 January 2017 via mobile

Currently staying at this resort hotel. We booked it through Booking. Com the self catering apartments are fantastic and the grounds and swimming pools are excellent. We highly recommend this resort. However, the reception staff rarely smile and the entertainment is basic. The restaurant and bar is both featureless and boring. We were self catering so we can't comment on...

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Helpful?
1Thank PottersBarBeachbum
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, We are thrilled to welcome you to Palm Oasis and beyond happy to hear that you like our hotel. As the opinions of all of our guests are very important to us, we are thankful to take note of your suggestion for improvement. We hope to see you soon again, Sincerely,

Kokkedal, Denmark
Reviewed 29 January 2017 via mobile

Very nice hotel. We enjoyed our stay very much. Super service. No remarks. Very clean. We can only recommend this hotel. We stayed at one of the suites, it is perfect for large families. With very nice view of Maspalomas and a big terrace. Pools are perfect and warm. Transport to airport arranged by hotel 40 € with no problems.

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Helpful?
Thank Rudi S
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, In the Name of all our Palm Oasis we would like to thank you for trusting in our Hotel & Team and also for your very lovely review. Comments like yours are a very big compliment and great motivation for all our Team. For this we would like to thank you very much. We are very glad that...

Northampton, United Kingdom
Reviewed 29 January 2017 via mobile

Spent an amazing 7 nights at the Palm Oasis in October 2016, without our kids. The hotel is located out of the main area of Maspalomas which suited us perfectly. We had hired a car, so made use of the underground car park (free as we booked directly with the hotel). Check in was faultless and staff were very friendly....

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Helpful?
1Thank Mrs S
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, We are very pleased to hear that your experiences were very nice and very relaxing. Thank you for this lovely word which we will pass to all our team. It would be a pleasure to welcome you soon again. Sunny regards

Reviewed 23 January 2017 via mobile

Loved the Palm Oasis. Our apartment was on the second floor above reception. We looked out towards the road/shopping centre. The view is the only thing that could have been better! The apartment was spotless with everything you need. We were at the pool bar for lunch several times and couldn't fault it. We only ate in the restaurant once...

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Helpful?
1Thank Dawn M
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, Thank you for hearing from you. We are glad that you got your sons phone back. It’s our job to see that everyone gets their belongings back and that everything has its flow. We are having in concern what happened to you while eating in our restaurant and appreciate your advice. Thank you once again for your stay...

Swansea, United Kingdom
Reviewed 17 January 2017 via mobile

We have stayed at this hotel several times. Lovely rooms, great facilities, excellent price. Lunch at the pool bar is really good, Only downfall is the restaurant. The take away pizza in the evening was nice but not as good as the pizza by the pool in the day.

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Helpful?
Thank 1welshlady
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear client, I would like to take this opportunity to thank you for your feedback regarding your recent visit to Palm Oasis. Your feedback is truly important to us because it helps us to realize both our strengths and weaknesses from our guests' point of view. We look forward to welcoming you back to our hotel. Warm regards,

Oslo
Reviewed 5 January 2017

This place is clean and really well maintained. The name fits the garden and the pools perfectly. We stayed in a great 1-bedroom apartment on the top floor, with great views of the surroundings, ocean and the mountains. 2 good pools, heated but could be warmer.. The poolbar was perfect for lunch, we only had dinner once from the ala...

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1Thank MimiOslo
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, I would like to thank you for sharing such a beautiful review on Tripadvisor. It is a pleasure for me and the entire staff to read such a lovely post with so many compliments! We look ahead welcoming you again. Yours sincerely,

London, United Kingdom
Reviewed 31 December 2016

I loved this place. I'd been to Gran Canaria with my parents when I was a kid and wanted to return to see if the magic was still there. This place was much better than anywhere I'd been with my parents! The place is easy to find, well maintained, staffed by polite, friendly people who are easy to understand. We...

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Helpful?
1Thank ChrisHillEsq
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, Thank you for taking your valuable time & reaching out to write your kind feedback. I am very pleased to see that you had a wonderful time with us and we exceed your expectation. We hope to see you soon again. Yours sincerely,

Cork
Reviewed 22 December 2016

Stayed here in Dec 2016. Appartment was lovely but a bit outdated. Cleaning lady was lovely and very accomodating with the times of calling. Pools and surrounding areas are very well maintained and there was always sun beds available around the poll side areas. Lovely few restaurants nearby especially the Chinese (Bamboo Gardens) across the road. Shops and shopping centre...

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Helpful?
Thank Sean H
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, Thank you for taking your valuable time & reaching out to write your kind feedback. I am very pleased to see that you had a wonderful time with us and we exceed your expectation. Your kind comments regarding our staff are so much welcome. We do work hard to ensure all guests are as comfortable as possible during...

Reviewed 21 December 2016 via mobile

We came for 5 days before Christmas , self catering, views of the city & sea at a distance Very friendly helpful staff Spacious one bedroom apartment for the 4 of us , the staff kindly brought in a extra single bed as felt by eldest son may be troubled with his brother in the same bed Cleaning ladies were...

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Helpful?
2Thank Irene B
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, From Palm Oasis, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience on Tripadvisor. We look forward welcoming you again at our hotel soon. Sincerely,

Skofja Loka, Slovenia
Reviewed 21 December 2016

Hotel located on the top of the hill sorrounded with bussy roads. Clean and big rooms but a bit tirred.Wifi was bit slow but ok We eat outside in the nice restaurants in Meloneras , so we can not make the rating about food. Best of the hotel are nice pools and garden.(If you enjoy to spent the time by...

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Helpful?
Thank bogdan b
Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear Bogdan, Thank you very much for sharing your experience on Tripadvisor. We are very pleased to see that you had a wonderful time with us and we hope that you try our food next time as well. We look forward welcoming you again at our hotel soon. Sincerely,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Palm Oasis Maspalomas

Address: Avda Albert Einstein s/n | Sonnenland, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range: ₹ 4,651 - ₹ 7,599 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm Oasis Maspalomas 3*
Number of rooms: 234
Reservation Options:
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Also Known As:
Palm Oasis Hotel Maspalomas
Maspalomas Palm Oasis
Palm Oasis Gran Canaria
Palm Oasis Maspalomas Gran Canaria
Hotel Style:
#13 Family Hotel in Maspalomas
#13 Best Value Hotel in Maspalomas
#25 Romantic Hotel in Maspalomas
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Questions & Answers

Here's what travellers have asked, with answers from Palm Oasis Maspalomas staff and other travellers.
97 questions
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essex
over a year ago
Cambridge, United Kingdom
London, United Kingdom
over a year ago

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Questions? Get answers from Palm Oasis Maspalomas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room”
 of 5 bubbles davecV2361TY, 12 Mar 2017 | Read review
“Don't get a room on the corner it's in cross winds you cannot sit on the balcony the wind is so strong”
 of 5 bubbles E6892CWjuliem, 12 Mar 2017 | Read review
“Dont stay here”
 of 5 bubbles deed991, 31 Jan 2017 | Read review
“High up above reception or one of the villa-style buildings on the outskirts”
 of 5 bubbles ChrisHillEsq, 31 Dec 2016 | Read review
“Ground floor rooms have access to their room from poolside area.Rooms near road tend to suffer for traffic noise”
 of 5 bubbles SeanH574, 21 Dec 2016 | Read review
5 of 5