Nice place to stay with family, good restaurant - prices not too high, Bar is also good, small parking but the valet persons manages with ease, city view - if you are at higher floor. Finally its a nice stay with good food.
very good service by the staff all the staff are very cooperative the property is very good and staff is excellent the service is very good and they serve delicious food the food and all the staff is very good
Good hotel with quick response from the hotel staff. Suggest to stay here. Location is easily accessible. Room are good and spacious. Need to focus to reduce the waiting time at restaurant during evening.
Stayed here for one night in Feb 2022 Pros: 1) Very good quality business hotel. 2) The rooms and bathrooms were very clean. The size was adequate. Bath fixtures were modern and new. 3) The quality of food at the restaurant was good. Food is available for most part of the day. 4) Wifi was free and the speed and connectivity good. 5) The tariff was reasonable. 6) The place is quiet at nights. Sleep quality was great. 7) The location is good. The Moorish Mosque is a short walk away and there are plenty of transportation options right at the hotel entrance. 8) The front desk staff was very courteous and helpful in booking our transportation. Cons: 1) The check-out process was quite slow. We waited 15 mins just to get our room checked. 2) The hotel front area is very small for parking and even drop-off and pick-up.…
Huge shoutout to Vivek! Amazing and personalized costumer service. We called him to book a table for a special occasion. We were amazed after arrival. Out table was not only reserved it was decorated with candles and flowers. Food was amazing service was amazing. This was amazing experience!!
-Very well managed and well maintained upkeep of the property. -Polite humble and corteous staff throughout the circumference of this hotel (Valet,Front Desk,Restaurant,Housekeeping) -Food quality is top notch Rooms are spacious and clean Pleasant and relaxing music is played throughout on the premises of this property. -Having function in this hotel is a good idea as to the service delivered in all aspects is kept top notch throughout. -Recommended to anyone visiting this beautiful city and looking for a hotel, here it is Best Western Kapurthala 10/10 🙂
Very good hospitality by all the staffs even front desk or housekeeping...I specially would like to thank Mr Vijay Mishra for his nice gesture and comfort stay .Hotel management is blessed having staff like him. Thank you !!
Pleasant setting for family rest point. Friendly staff who try to accommodate requests. Breakfast staff attentive and makes recommendations to suit needs. Good job. Robin served us today and made it all good. Would be good to empower employees to understand overseas visitors expectations.
the hotel is very good . the staff of the hotel is very cooperative. service is very good . rooms are very neat and clean .all the facilities are available here . food of the hotel is very good. all the best to all best western
I visited Kapurthala City firstI time and stayed here for aome official work .I found staff very co-operative and energetic. Food was also delicious. As a customer very much satisfied and recommend this hotel to my friends and colleagues.
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