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Mercure Tunbridge Wells

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Mercure Tunbridge Wells
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813 Reviews from our TripAdvisor Community

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Showing 792: English reviews
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Southborough, United Kingdom
Reviewed yesterday NEWvia mobile

I've been to two business meetings here, and also used the restaurant for Sunday lunch. The food is good and it's a clean, tidy hotel. Not walkable to the town centre. I've not tried staying here as I only live two miles away.

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Thank Johnwpf
Hastings, United Kingdom
Reviewed yesterday NEWvia mobile

As a treat for Mothers Day my daughter took me to Tunbridge Wells for the weekend. We arrived at the hotel, which is just off the A21, and checked into our room. Having stayed in quite a few hotels over the past few years my daughter calls me a "hotel snob"! From the outside this hotel looks very nice and...

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1Thank Lesley W
London, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Mercure Hotels
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Thank 310lelaj
Royal Tunbridge Wells, United Kingdom
Reviewed 2 days ago NEW

This Sunday my family & I were lucky enough to go to the Buble & Bubbles Mothes Day luncheon. We arrived at 12.30 to be greeted with an allocated table & a glass of fizz. The entertainment was a Michael Buble tribute singer, who was fantastic. He was not a background singer but full on entertainment. The age range was...

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Thank Carol C
London, United Kingdom
Reviewed 3 days ago NEW

The staff were very polite and friendly with a swift check in and help from the staff to decorate one of our rooms for a 50th birthday. Deb is a great asset to this hotel. We asked for and were given, rooms well away from reception and any noise. The rooms were clean and comfortable although the bathrooms were a...

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Thank achrisjack1
Greater London, United Kingdom
Reviewed 3 days ago NEWvia mobile

This was booked as a surprise for me through wowcher and i have to admit i was anxious having read previous reviews. Check in was seamless but despite my efforts before and at arrival there were no room upgrades available. We were given a room on the ground floor, from entering you could see it was tired and dated, floorboards...

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Thank m_morgan84
London
Reviewed 1 week ago

We hadn't stayed at this hotel since Sept 2013 when to be honest we weren't that impressed. Whist there are still things that need attention this hotel is certainly heading in the right direction. We dined in with family on the first night and the food was really quite good with the fish starters being absolutely lovely. All the food...

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Thank GordonBeasley
Nathan R, General Manager at Mercure Tunbridge Wells, responded to this review

Dear GordonBeasley Thank you for takign the time out to post your vriew. We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our...

Leicester, United Kingdom
Reviewed 1 week ago

We stayed for one night, large twin room with ensuite, was quiet and clean. Beds a bit hard. Enjoyed breakfast, good choice of cereals, fruit, fruit juices, cooked breakfast etc.The swimming pool was open by 7.30 am , water warm. Also steam room he sauna. Staff helpful, would stay again if passing in this direction

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1Thank Tallsally2323
Nathan R, General Manager at Mercure Tunbridge Wells, responded to this review

Dear Tallsally2323 Thank you for taking the time to post your review. We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff...

Nunspeet, The Netherlands
Reviewed 2 weeks ago

if you paid over 100 euros for a room there is no minibar or bottled water but two iron ironing boards I thought, am I good at my room 5000 pity that this service is lacking kitchen is well had a good dinner Situated in a countryside peace and harmony

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1Thank ivo b
Nathan R, General Manager at Mercure Tunbridge Wells, responded to this review

Dear ivo b We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Liverpool, United Kingdom
Reviewed 2 weeks ago

We stayed at Mercure, Pembury for a wedding weekend and could not be more pleased. The check in was simple, staff were so helpful. The rooms were perfect if a little dated, but spotless, very comfy beds, tea and coffee provided and hairdryer, the lot. We had a very lovely stay with all that we needed. I can thoroughly recommend...

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Thank Trudie P
Nathan R, General Manager at Mercure Tunbridge Wells, responded to this review

Dear Trudie P, WOW many thanks for the great 5* review. We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mallows Restaurant
Mallows Restaurant
Cuisines: Bar, International, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Mercure Tunbridge Wells

Address: 8 Tonbridge Road, Pembury, Royal Tunbridge Wells TN2 4QL, England
Region: United Kingdom > England > Kent > Royal Tunbridge Wells > Pembury
Price Range: ₹ 4,737 - ₹ 10,373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Tunbridge Wells 4*
Number of rooms: 84
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Also Known As:
Mercure Tunbridge Wells Hotel Pembury
Ramada Hotel Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Tunbridge Wells staff and other travellers.
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Questions? Get answers from Mercure Tunbridge Wells staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very small rooms for family of 4 one dable and one single bed which was hard to sleep.”
 of 5 bubbles 310lelaj, 29 Mar 2017 | Read review
“Ask for rooms away from the main road.”
 of 5 bubbles achrisjack1, 27 Mar 2017 | Read review
“If a light sleeper ask for a room away from the A21. We had such a room and was okay”
 of 5 bubbles GordonBeasley, 20 Mar 2017 | Read review
“2 nd floor at rear of hotel”
 of 5 bubbles Tallsally2323, 20 Mar 2017 | Read review
“Room 100 was perfect for us.”
 of 5 bubbles 275trudiep, 13 Mar 2017 | Read review
5 of 5