We have visited katra with my family and booked a room on dated 26th August 2018 found that the staff member of this hotel in non cooperative and showing rude behaviour, food is not available at the hotel and breakfast is not good, location is more than one km far from katra chawk i.e yatra parchi counter.we have only found wrong information about hotel what is display online. We have booked hotel online by MMT with complementary breakfast but in the next morning Mr ranjit singh receptionist has denied to offer my complementary breakfast when i was complaint to oyo customer care then he was agree with my offer.
I have been to Katra around 10-12 times and this was by far the worst experience among them. I visted this place in may 2018. The hotel was very unhygienic. There were cockroach in the room and the dining area was full of flies. (With some in tea as well). The staff was completely non-supportive and you ask them anything they was push the issue to oyo. (that everything is managed by oyo and they cannot do anything). Every damm thing is chargeable, note even a single bottle of water. And they say they offer breakfast buffet, but that just includes bad aalo paratha. So if you dont want to ruin your experience try to avoid this place.
Hotel room is not spacious specially for a family. peak season time they are charging huge amount, those amount is not worth for this hotel stay. room service are very slow. many times i call for some issue but staff not bothering about the problem. this hotel is not for 4 star he is showing in travel site. please reclassification for this hotel.
This is a holy place. Its a great experience to climb a mountain temple. 16 km is a great experince. On the way thre are many facility for refreshment. Like restaurent hotels and many more. Thre are many romantic and holy places between vaishno devi and ardhkuwari.
Good ambiance, nice food, hospitality excellent . Hotel about 4 kms away from katra. But they arrange transportation, Yatra pass, airport drop. Even drivers are courteous and helpful. They know places around and offer help. All this and nobody asked any tip and were genuinely delighted when offered one.
The rooms in this hotel are not worth more than 1000 rs. Hospitality is cold, the staff will not even bother to shift your luggage to your room. Cleanliness is poor, someone spat outside our room which was extremely disgusting, also washrooms were not dry. Maintenance is poor, curtain stand fell on us while adjusting the curtains. Location is ok, on jammu road around 400m from the bus stand. We chose this hotel after seeing 4 stars on trip advisor, but the moment we entered we felt fooled by the reviews.
I visited this hotel in Agust 2015 with my wife. As is was a pilgrimage we were looking for decent clean place for our accomodation. The rooms in this hotel were spacious. The cleanliness was above average. Food was good and service too was good enough.
Property looks good from outside, but in comparison to outside looks inside is poorer. Reception staff doesn't provide a warm welcome & needs training how to welcome guests. Rooms are not cleaned & specially dustbin are very dirty & not cleaned. Bed linens are not standard & TV's are very old. Service is very poor & their restaurant doesn't have variety of options of veg food.. Limited menu & restaurant is not cleaned & maintained properly. They doesn't provide pickup & drop service to the location from where people start their journey to the Vaishno Devi temple. They doesn't provide info properly about the temple visit & they doesn't have any interest.,as if they are not concerned.
I stayed in hotel katra continental katra for 2 nights 5th and 6th Nov. 2015 I was on a trip to vaishno devi with my family I had made the booking via make my trip app While booking the room I forgot to mention my kids I noticed only when I had made the payment So I thaught that I will pay for extra beds at the hotel itself I have three daughters aged 11,10 and 5 At the time of check in they told me that I will have to take two rooms I requested them to give us one room as my daughters will not sleep alone Then they provided us a four bed room Mine was a cp plan On first day they had parathas and tea for breakfast I took milk 3 glasses for my kids it was charged xtra Second day they had poori bhaji for breakfast We requested for sandwich They served us sandwich but charged for it So it was only one item and tea or coffee breakfast At the time of check out Four bedroom cost mentioned in there brochure was 5900 And double bed room was 3600 rs Now my payment after 40 percent discount should have been Rs 2760 for two nights As I had already paid for a double room But they charged me rs 4000 Telling me that they have recieved only Rs 2930 from make my trip And they calculated the payment Like( ( 5900 - 40% )* 2 )-2930=4150 According to me it should have been ((5900-3600) - 40%)*2 =2760 …
I stayed there during a local visit with friends. Nice family Hotel , reasonably priced as per katra town usually very rush there. room was good, staff service was nice, average facilities. shopping, main market nearby