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Eastwell Manor

Hotels.comUS$ 150*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 160*
US$ 150*
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US$ 155*
US$ 160*
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Eastwell Manor
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1,132 Reviews from our TripAdvisor Community

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There are newer reviews for Eastwell Manor
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Showing 1,095: English reviews
kent
Reviewed 1 week ago

I would like to add to the positive comments about this facility. I recently joined as a Member and travel 30 minutes to get to Eastwell. I have a local spa on my doorstep but is NOTHING like this. The facility is modern, which is just what the Pavillion needed! The Gym is very well laid out, with more equipment...

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Helpful?
Thank happyFamiyHolidays
Washington, D.C.
Reviewed 1 week ago

We stayed here years ago and the fond memories brought us back. While it is still a beautiful property, the rooms are in need of a serious upgrade We also found them understaffed in both the hotel and dining room, leading to slow, inconsistent service. Further the food was no better than average. We understand they are planning a major...

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Helpful?
Thank 2SU
Adam D, Manager at Eastwell Manor, responded to this review

Thank you for taking the time to leave us with your feedback, you are correct a major overhaul of the public areas in the manor itself is due to begin in a few weeks time and should be complete by the beginning of September. Once that is complete the bedrooms in the manor and the mews cottages will then be...

Canterbury, United Kingdom
Reviewed 1 week ago

My partner and I are both members who have enjoyed the Pavilion facilities at Eastwell Manor for nearly two years now and are regular visitors to both the gym and swimming facilities. The transition from the tired Eastwell of old to the newly renovated Champneys facility has seen some positive changes and will certainly have been difficult for the staff...

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Helpful?
Thank christianchaplin
Adam D, Manager at Eastwell Manor, responded to this review

Thank you very much for leaving us with such a positive review, it is particularly pleasing to see the our enthusiastic staff recognised. I will pass your comments onto Paul as I know he will be ecstatic to revive such high praises. We look forward to seeing you again soon.

East Sussex, United Kingdom
Reviewed 1 week ago

I was a regular here until the change of ownership. What used to be a very individual hotel is now a Champneys machine lacking the special touches we used to enjoy. No slippers or sherry decanters in the room, restaurant was like "fast food " had to make your own toast at breakfast a waitress reaching across me to place...

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1Thank coastalcouple2015
Adam D, Manager at Eastwell Manor, responded to this review

Thank you very much for taking the time to leave us with your feedback, I assure you we do appreciate it and are receptive to customer feedback. I do however take issue with some of your comments as they are both inaccurate and misleading. The recent changes, particularly those to the spa have been generally been well received. I am...

Reviewed 1 week ago via mobile

After a very busy couple of days at home my other half surprised me with afternoon tea at Eastwell Manor. The sun was out the roof down on the convertible and the drive through the grounds of this beautiful building was done. We entered the lobby and announced our arrival. Staff showed us to out table in a room just...

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Helpful?
Thank Mike P
Adam D, Manager at Eastwell Manor, responded to this review

Many thanks for taking the time to leave us with your feedback, I am thrilled to see you enjoyed your afternoon tea with us. I will pass your praises onto our staff for their fantastic service. We eagerly await your return.

Bergerac, France
Reviewed 1 week ago via mobile

My husband and I stole away a night at this lovely hotel after getting an excellent deal on Secret Escapes. It far exceeded our expectations. We stayed in a mews cottage which was fabulous. We had a dinner bed and breakfast package. We expected that the food may be not great especially for the price. How wrong we were! It...

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Helpful?
Thank lynda t
Adam D, Manager at Eastwell Manor, responded to this review

Thank you very much for leaving us with such wonderful feedback. It is particularly pleasing to see such fantastic feedback about our food, our kitchen will be delighted to receive such high praises. I do hope we have the opportunity of welcoming you both back again in the not too distant future.

Rhosneigr, United Kingdom
Reviewed 1 week ago via mobile

The cottage accommodation is ok and lets you self cater. However hotel eating options are limited and I think the menu needs to be broadened to offer basic popular dishes. The gym and wet area have recently been upgraded and are excellent The breakfast is the best I have experienced

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Helpful?
Thank troublewith5aday
Adam D, Manager at Eastwell Manor, responded to this review

Thank you for your review, I am delighted to see you have been able to take advantage of our newly refurbished gymnasium and pool area. It is also particularly pleasing to see breakfast mentioned as a highlight of your stay, regarding dining options admittedly the manor restaurant is quite formal and may not be best suited to business travellers particularly...

Sevenoaks, United Kingdom
Reviewed 1 week ago

We'd stayed in the mews cottages before, but never the main building. What a treat! Our room overlooked the courtyard at the front. It was lovely and quiet, and had a bathroom that was almost as big as the bedroom. We stayed for dinner, and the staff were very attentive and friendly, and took my gluten intolerance seriously. The new...

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Thank Oxenhill
Adam D, Manager at Eastwell Manor, responded to this review

First of all I would like to thank you for leaving with such a fantastic review. I am delighted to see our waiting staff accommodated your gluten intolerance so well, with food intolerances being so commonplace these days we always look to provide options to suit or adapt dishes where possible. Once again thank you for your feedback and I...

Ramsgate, United Kingdom
Reviewed 1 week ago

We had a lovely big bedroom, more like a suite. Including huge tv, huge comfy bed, sofa, tea & coffee facilities with biscuits. Also a complimentary basket of fruit. The bathroom was enormous with lovely deep bath, bidet & basin. The power shower in the bath was good too. Our 3 course meal in the restaurant had plenty of choices,...

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Helpful?
Thank 251SJW
Adam D, Manager at Eastwell Manor, responded to this review

We greatly appreciate you taking the time to leave us with your feedback, I am delighted to see we ticked all your boxes and I know the staff will share in my sentiments. I do hope we will be able to welcome you back again in the near future.

Kent, UK
Reviewed 2 weeks ago

I go to Eastwell Manor probably 5 times a year to use the restaurant. This is the first time I have been back since Champneys took over in November. I was there as 50th Birthday celebration with my wife and family. Our table was booked for 7:45pm and we sat down at 9pm. The wait was too long and staff...

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Helpful?
2Thank Paul A
Adam D, Manager at Eastwell Manor, responded to this review

First of all I would like to thank you for taking the time to leave us with your feedback, although I am extremely disappointed to see that on this occasion it was not as special as it has been previously. Your criticisms are duly noted and I will raise them with our Head Chef and Food & Beverage manager at...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Eastwell Manor

Address: Eastwell Mansion Eastwell Park, Boughton Lees, Ashford TN25 4HR, England
Region: United Kingdom > England > Kent > Ashford > Boughton Lees
Price Range: ₹ 9,845 - ₹ 19,193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastwell Manor 4*
Number of rooms: 62
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Also Known As:
Eastwell Manor Ashford
Eastwell Manor Hotel Ashford
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Questions & Answers

Here's what travellers have asked, with answers from Eastwell Manor staff and other travellers.
13 questions
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1 month ago
East Sussex, United Kingdom
6 months ago

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Questions? Get answers from Eastwell Manor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room in the Manor House, they are delightfully decorated”
Hatchard_11, 23 May 2017 | Read review
“avoid rooms above restaurant”
karenc1979, 23 May 2017 | Read review
“Don't bother”
954fionah, 21 May 2017 | Read review
“Manor House”
coastalcouple2015, 18 May 2017 | Read review
“Rooms quiet hot, so ensure windows can be opened.”
251SJW, 17 May 2017 | Read review
5 of 5
Hotels.com
US$ 150* /night
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PricelineUS$ 160
TripAdvisorUS$ 150
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Prices are for 1 room, 2 adults
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