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Eastwell Manor

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Eastwell Manor
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1,008 Reviews from our TripAdvisor Community

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Showing 974: English reviews
Seaford
Reviewed yesterday NEW

My wife and i just wanted a night away for a change and selected Eastwell Manor, we were not disappointed. On a very cold day to be welcomed by not just one open log fire but three. One in the reception area, one in the bar and one in restaurent and large fires in large fire places that befits the...

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Helpful?
Thank mrwilliamsj
Rochester, United Kingdom
Reviewed 5 days ago NEW

Amazing place used secret escapes to book and upon arrival we were upgraded. The main dinning hall and well as the rooms are wonderful and took us back to what life must have been like. The history of the house is very colourful and worth a read of the information leaflet. my friend and I used the Spa and had...

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Helpful?
1Thank sheilabarnard2017
Management response:

Many thanks for your review Sheila, we are thrilled to hear you enjoyed your birthday weekend. We have recently began an extensive refurbishment of our spa and it opens again towards the end of April. We would love to welcome you back then to see the improvments.

kent
Reviewed 1 week ago via mobile

We attended for a 80th birthday celebration and had the afternoon tea. There was a lovely log fire that was roaring when we arrived however due to a lack of staff it was left to go out which was a pity as it was such a cold day. The room we was in was large and beautiful but the tables...

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2Thank anne69-kent
Reviewed 1 week ago via mobile

Went for afternoon tea which was ok but the beautiful log fire was allowed to go out which made the room rather cold . Our elderly parents enjoyed the afternoon but had to put their coats back on to keep warm . Please keep the fire going !

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Helpful?
1Thank Phil D
Management response:

Many thanks for your feedback Phil, unfortunately due to the recent cold snap we used more firewood than we had anticipated. We place our orders on a biweekly basis from a local sustainable supplier who was somewhat overwhelmed with the demand. We do hope we will have the opportunity to welcome you and your parents back in the not too...

kent
Reviewed 1 week ago

Shall a romantic venue that hold fond Memories for us and the 4 Friends we took.we have been going To Eastwell Manor since 1995 It was early Jan so you can often expect a loss of moral or momentum in staff after a sell out Christmas and new year and we had a few little problems on the night ,...

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Helpful?
Thank michael h
Management response:

Thank you for your Feedback, I will personally pass on your kind words to David who will be delighted to hear he was able to resolve the issues you experienced and that your Wife’s birthday was so enjoyable. We look forward to welcoming you back as Eastwell Manor enters a new and exciting phase of investment under Champneys management.

Kent, United Kingdom
Reviewed 1 week ago

My friend and I went for a spa weekend taking advantage of a Summer Deal. We stayed in one of the Mews Cottages which was lovely - very clean and well stocked with everything we needed. We has treatments - massages, and then used the pool and spa area. It was very quiet which was a bonus and the massage...

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Helpful?
1Thank danielle1012017
Management response:

Thank you for your review Danielle, I am thrilled to hear you and your friend had such a great spa weekend. We were recently taken over by Champneys the countries Original Health Spa who are investing significantly in our spa and leisure facilities. The entire pavilion is currently undergoing extensive refurbishment and is due to open again towards the end...

London, United Kingdom
Reviewed 1 week ago via mobile

Stayed here on a one night New Years Eve package which started with afternoon tea and then a black tie dinner followed by dancing and to see in the new year. Arrived for afternoon tea which was help yourself. Cakes were really lovely but there were no cups for the tea. We were told they were on their way and...

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5Thank KamaraKat
Management response:

Many thanks for your constructive feedback and I am glad to hear you both enjoyed the dinner and evening’s entertainment. I do apologise that some aspects of your service experience were not up to the usual high standards we expect. Your comments have been passed onto our operations team as part of our continuous endeavour to improve the customer experience....

Kent
Reviewed 2 weeks ago

We wanted a romantic, relaxing stay between Christmas and New Year and this is what we got. We stayed in a fabulous room in the manor ( Queen Marie) . It was more of a suite as it had its own lounge including Christmas Tree which was a nice touch. I was very happy with the room and I felt...

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Helpful?
Thank marce13
Management response:

Thank you for your lovely review, we are delighted to hear we met your expectations. Rest assured, Champneys ambitions for the property are very much in keeping with tradition of the manor and we plan to return it to its former glory. In terms of the Pavilion an extensive refurbishment is already underway and by the end of April a...

Reviewed 2 weeks ago via mobile

I visited on a spa day with a friend who was pregnant , the food was excellent and they accommodated my pregnant friend. staff were good too and were freindly.will be returning soon and would recommend

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Helpful?
Thank rebeccasage101
Management response:

Thank you for your glowing review, our Chef and restaurant team will be delighted to hear you had such a fantastic meal. We eagerly await your next visit.

Aylesford, United Kingdom
Reviewed 2 weeks ago

Having spent a very enjoyable Christmas a few years ago we decided to go back having recently moved to the area. I heard at the beginning of November that the Manor had been taken over by Champneys and so was a little dubious about our stay but kept open minded. We went with our son and his girlfriend so decided...

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Helpful?
1Thank Angela G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Eastwell Manor

Address: Eastwell Mansion Eastwell Park, Boughton Lees, Ashford TN25 4HR, England
Region: United Kingdom > England > Kent > Ashford > Boughton Lees
Price Range: ₹ 7,739 - ₹ 20,356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastwell Manor 4*
Number of rooms: 62
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Also Known As:
Eastwell Manor Ashford
Eastwell Manor Hotel Ashford
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Questions & Answers

Here's what travellers have asked, with answers from Eastwell Manor staff and other travellers.
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Questions? Get answers from Eastwell Manor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the first floor in the main part of the manor.”
 of 5 bubbles mrwilliamsj, 22 Jan 2017 | Read review
“The dining room IN THE MANOR HOUSE can get cold, just ask they are happy to oblige”
 of 5 bubbles michaelhS9228WH, 12 Jan 2017 | Read review
“Cottages are great. All the bedrooms have en-suite facilities in the cottage and it is good to have a sitting room and a little kitchenette.”
 of 5 bubbles 508angelag, 4 Jan 2017 | Read review
“Lovely countryside, cramped rooms, average food - make sure you stay in the manor!”
 of 5 bubbles chango09, 20 Dec 2016 | Read review
“It won't survive on it's previous good reputation for long.”
 of 5 bubbles bobpC7259HQ, 20 Dec 2016 | Read review
5 of 5
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