One of the best resort we have visited till now. The receptionists were really helpful and friendly. Great staff who knew how to serve the customers. The room was well equipped and the service was excellent. From the room, we could view the gods own land and feel the cool breeze and also the mist.And clean and tidy rooms and restaurant . And last but not the least the YUMMY and TASTY AND Variety food by the cook(KaviRaj and his team).They prepared Tamilnadu style and Kerala style awesome foods. Thank you so much for the service.
Stayed in this place for one day. The climate and location was ok but the Service was really disappointing. We went there because had stayed once before but this time they have raised the price too much which is not worth. They use to give complimentary breakfast but this time they charged for it. An average hotel and if you just want to hang out there for a night is fine but not recommended.
Staff was very friendly, they served a very traditional meal, they also assisted in preparing the camp fire and barbecue. The location of cottage is good and is in the midst of the vagamon making it easily accessible place for the view points
Silver clouds is worth the price. The cottages are good. We did have some problems with toilets but it was cleaned on request. The scenic beauty is really soothing especially in the morning. My family loved the location and the stay. The staffs are very co-operative and willing to meet the customer requirements. The breakfast which was prepared on demand was tasty. We recommend this place for people who would like to stay in Vagamon.
Definitely the worst home-stay I have stayed in till date! We went out on a road-trip as we do some exploring as we always do. We booked our stay in SILVER CLOUD RESORTS as suggested by a friend. The home stay is decent but I personally felt we were paying too much(4000), anyway we decided to stay there for that night. Vagamon is a beautiful place. We woke up early and went out on a hike to this place called Tangalpara as suggested by the staff in the resort. Staff are friendly and helpful. We spent a good 4 hours in this place having fun and clicking pictures. We headed back to the resort only because we were starving. Finished our breakfast and went to our room to pack stuff and leave for the day. Our bad day had started, as we enter our rooms all our stuffs were lying on the ground. It was devastating to look at the room in that state and we took a minute to figure out what had happened. We then checked the whole cottage, the window panels inside the bathroom were out of place and got our answer (theft). Thankfully we had not left anything expensive inside while leaving for our hike. But we did loose our clothes and few accessories worth 3000rupees. When we went to the staff and told them about what had happened they did not believe any of it. We got them to our room and showed them what had happened and only then they were convinced about the theft. They started to investigate the place but couldn't help us anyway, they apologized for whatever had happened and also said they were busy in the kitchen and did not get to know anything. We asked them for the owner's number and tried calling him so that we could report everything to him, he did not answer. We were too furious to talk to the staff, told them what all we had lost and asked them to provide more security for the other customers and left the place, paying for the food and deducting 2000 from the room rent for the lost items. It did not end here, the owner calls up after an hour or so and starts blabbering what ever came to his mind. I expected a mature person, who would talk to us calmly and apologize for whatever had happened, but no this person was soo rude that I felt like yelling back at him, but controlled myself just because I dint want to ruin our trip because of the money and the experience I had in this one place. He was not even ready to listen to what we were saying nor was he interested in the incident that had happened at his resort, all that mattered to him was money and that is all. Can you believe this, he said he cannot be held responsible for whatever had happened inside his home-stay and asked us to go back and pay the remaining amount. He also said we were bluffing about the whole incident and nothing of that sort had actually happened. After the talk with him his staff started calling us. We didn't want the staff to go through hell because of this incident and soo went back paid 2000 which was not paid earlier and left back home. In all, I don't recommend this place one bit, avoid this place like the plague! May be more amenable to men travelers who can give it back to the owner, but for a woman traveler, definitely a place to be avoided - they just don't give two hoots about you and no safety guaranteed! Completely horrible experience.…