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Coco Lagoon by Great Mount

Meenkarai Road Vazhaikombu Nagoor, Pollachi Town, Pollachi 642103 India
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Traveller (533)
Room & Suite (95)
Pool & Beach (47)
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#1 of 4 hotels in Pollachi Town
Location
Cleanliness
Service
Value
Travellers' Choice
Coco Lagoon is located in Pollachi also known as ‘Pozhil Vaichi’ (land of prosperity in Tamil) which is a quaint town in Tamil Nadu, at the border of God’s own country, Kerala. This destination spa retreat is designed around relaxation and well-being. Surrounded by lush tropical gardens and coconut groves it's the perfect place to pair soothing Ayurveda treatments with a large helping of fresh country air. Great connectivity to a number of popular tourist destinations along with a number of experiences around Pollachi makes Coco Lagoon a perfect destination for different age groups as well as for people of diverse interests. Spiritual experiences (Yoga, temples), Wellness (Ayurveda), Rural Experience, Wild life, Soft treks and walks and Birding are just a few of the many experiences offered at Coco Lagoon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycles available
Boating
Indoor play area for children
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Game room
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Board games / puzzles
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business

Location

Meenkarai Road Vazhaikombu Nagoor, Pollachi Town, Pollachi 642103 India
Coco Lagoon by Great Mount
838Reviews18Q+A100Room tips
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Travel01055769780 wrote a review 1 Feb
1 contribution
Everything about the hotel was exceptional. It was clean, stylish, and roomy with excellent service where we had dinner. The food was good, great value for money, and the service was attentive and efficient. The room itself was well-equipped and comfortable. “The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable". I definitely wanted to type some words about the staff 1. Swetha from the reservation team - excellent staff, the way she understood my requirements was outstanding. She is an asset to Coco Lagoon. Swetha keep up your good job and you will reach heights. lovely to speak and looking forward to booking again and speaking to you. 2. Dinesh: you are a rock star I would say. event management manager he is and a great show was organized and he made the audience so cheerful and kept all of us happy. and should also put a few words about Sandhya and Manir's reception and home service staff who were so kind in getting our requirements done, good job guys.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stay45923074739 wrote a review Dec 2023
4 contributions
This is the best resort property we've been to! Right from checking in, everything was so smooth. Very friendly and helpful staff, special mention to Mr. Jo, the general manager and Mr. Abhishek, who manages the food and Beverage operations. We were a group of 40, and they catered to each of our needs and wants! Highly recommend this one for those looking for a lovely getaway from the city
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reddy1960 wrote a review Dec 2023
Jubilee Hills/Banjara Hills, India153 contributions12 helpful votes
+1
We had our M.Sc reunion at this beautiful resort away from hustle and bustle of the cities. We thoroughly enjoyed every bit of our stay because of the activities they have at this resort.The activity manager Mr.Dinesh is very good in engaging us with his innovative games,bonafire, bullock cart ride, river walk, dancing to the tunes.He used to be there when ever we want something and fulfil the same with a smile. I wish to go back to this place again and again. The rooms are spacious and very well maintained with beautiful landscaped garden. Chef Susendiran dished out tasty breakfast items every day. His Pine apple kesari is very delicious. We used to wait for breakfast everyday.The breakfast spread is vast with so many options. Evening snacks were lip smacking. Check in and check out was made easier by front officers Dhiman and Akhil. The senior associate Shafeek and his associate Ignesh served always with a smile n the restaurant.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wander14491451352 wrote a review Nov 2023
2 contributions
We had an idyllic stay here- a highlight of our trip through southern India. Rooms were very comfortable, staff was great especially Parthi who took us on an unforgettable river walk and taught us to make baskets out of coconut leaves Wished we could have stayed longer!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trip54310129168 wrote a review Sept 2023
1 contribution
Nice place to stay and hiegine and Rahul, Saravan and Sabik kept very clean and provided proactive support for every guests. Surrounded by coconut trees and river and pond views make this place more unique.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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abi wrote a review Sept 2023
Coimbatore, India1 contribution
I stayed in this hotel for my wedding day and stayed in the room. They were great,Shahjahan, Gokul, Rahul, Udaya ,who made these wonderful arrangements for meThank you so much for creating such a moment for me
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM CoCo Lagoon, General Manager at Coco Lagoon by Great Mount
Responded 3 Sept 2023
Dear Guest, Greetings from Coco Lagoon By Great Mount Pollachi! Thank you very much for taking the time out to share your feedback with us on your recent stay experience. It is always pleasing to hear that our guests left highly satisfied with their overall experience at Coco Lagoon By Great Mount. The team here aims to ensure a seamless experience for all our Guests. We look forward to your continued patronage and the pleasure of welcoming you back to Coco Lagoon By Great Mount in the near future. Warm Regards, Joemon C J General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ranjuvibin wrote a review Aug 2023
Little India, Singapore9 contributions
We went in July so it was very pleasant. Not rainy nor hot. The overall experience was very good because the rooms were clean, staff was very friendly and helpful, and food was good enough. The ambience was very peaceful and beautiful with the rooms all facing a central pond where boating could be done. The trees and plants were beautiful. They have indeed taken care to do the exterior and interiors well. Liked the floral shirt uniforms of the staff too. It is no five star experience but a good weekend get away for people staying a couple of hours away from this location. The common infinity swimming pool was big enough for a good time in the water with family. They also have bullock cart ride, zorbing, coconut leaf craft class, bonfire at nights and river walk in the mornings. The pool inside the villas were the best. The people in charge seem to be knowledgable enough about hospitality and customer experience but the lower staff needs to be trained more. The rooms didn’t have tissue or coffee mugs or glasses each time House Keeping finished cleaning. Though the senior staff apologized and promptly corrected their mistakes. They had room service and Netflix so kids had a relaxing dinner time watching movies after the morning activities. Overall very good place and would certainly recommend this to everyone. Mr. Parthiban in charge of activities was friendly and helpful in whatever we asked him off. The cherry on the top was when he took a beautiful family picture of us outside in the garden and gave us two free framed copies in 5 minutes!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM CoCo Lagoon, General Manager at Coco Lagoon by Great Mount
Responded 30 Aug 2023
Dear Mr Vibin, Warm greetings from Coco Lagoon By Great Mount Pollachi! Thank you for taking the time to share your feedback on your recent stay with us. We deeply appreciate your valuable input and are pleased to hear that your overall experience at Coco Lagoon By Great Mount was highly satisfactory. Our dedicated team works tirelessly to ensure that every guest enjoys a seamless and unforgettable stay. It is truly rewarding to learn that our efforts have contributed to your satisfaction. As our esteemed patron, we sincerely value our relationship with you and eagerly look forward to your return to Coco Lagoon By Great Mount in the near future. We will be delighted to welcome you back and continue providing you with exceptional service. Thank you once again for choosing to stay with us. Should you require any further assistance or have any specific requests, please do not hesitate to contact us. With warm regards, Joemon C J General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail40339334050 wrote a review Jul 2023
2 contributions
We have come to co co lagoon. The service is horrible. We had to call reception some 6 times for them to send someone. We had 2 rooms connected with a door. And the wals are peeling with no paint.Alas the door was closed with no key. After many attempts of calling the staff the door remains closed. It is such a torture to have your own family on the other side of the door but unable to talk. Access to the next room was only through the road outside....very poor experience so far...the zip line is for kids below 45kg weight!!!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Maybe ok of quick weekend getaway but do not plan your annual vacation here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM CoCo Lagoon, General Manager at Coco Lagoon by Great Mount
Responded 31 Aug 2023
Dear Guest, Greetings from Coco Lagoon By Great Mount Pollachi! We have noted your comments about the experience during your recent stay here. Do accept our sincere apologies for falling short of your expectations. The feedback has been shared with the entire team and is being looked into seriously for necessary action. We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Great Mount tradition, which the Coco Lagoon By Great Mount Pollachi is committed to delivering to all our guests. Warm Regards, Joemon C J General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LoveTravel547291 wrote a review Jun 2023
1 contribution1 helpful vote
Customer service was absolutely horrendous to say the least. It started with the booking process, where we were asked to show IDs - which in any resort worldwide till date has been to check whether the person is genuine, so a driving licence or passport copy. Here, they asked us to furnish with OCI details (being a foreign citizen of Indian descent) or the visa entry stamp - as if to establish if we have entered the country illegally. That ordeal took more than an hour at the reception and they refused to give us rooms till then. Later, we called up room service for some glasses which the room service people refused to provide. We asked for ice cubes and were told, the restaurant/ resort do not have ice cubes at all - again a first i have heard in my life. It was around 630ish, and as we had a 18mth child, we asked for some curd rice for the baby and starters for the mom/ dad who are taking care of child. Room service told us bluntly that the service starts only at 730pm and you can come to the buffet/ restaurant to eat. When we said, the baby needs some food, it was a Sorry/ No -cant provide. So we had to wait another hour for food to be served in the room. Cleanliness was bad with stained bed-sheets - blood marks on it. Overall would recommend to avoid as the people are not trained for customer service at all. Big mistake - only silver lining was the pool, though i would rather have a shower at home than spend to hear NO for every thing.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GM CoCo Lagoon, General Manager at Coco Lagoon by Great Mount
Responded 3 Sept 2023
Dear Guest, Greetings from Coco Lagoon By Great Mount Pollachi! We have noted your comments about the experience during your recent stay here. Do accept our sincere apologies for falling short of your expectations. The feedback has been shared with the entire team and is being looked into seriously for necessary action. We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Great Mount tradition, which the Coco Lagoon By Great Mount Pollachi is committed to delivering to all our guests. Warm Regards, Joemon C J General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Manoj Kammath wrote a review Jun 2023
Thrissur, India219 contributions59 helpful votes
+1
Super duper ...Never expected this much lush green , peaceful , beautiful place at Pollachi....Good rooms , restaurant , food , pool , playing area for all ages , Good service ...All in all enjoyed ...had a great time
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Excellent one for family. , Friends , kids ...for all ages ....surprisingly beautiful at Pollachi...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM CoCo Lagoon, General Manager at Coco Lagoon by Great Mount
Responded 4 Sept 2023
Dear Mr. Manoj Greetings from Coco Lagoon By Great Mount Pollachi! Thank you very much for taking the time out to share your feedback with us on your recent stay experience. It is always pleasing to hear that our guests left highly satisfied with their overall experience at Coco Lagoon By Great Mount. The team here aims to ensure a seamless experience for all our Guests. We look forward to your continued patronage and the pleasure of welcoming you back to Coco Lagoon By Great Mount in the near future. Warm Regards, Joemon C J General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹6,713 - ₹8,868 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Great Mount Coco Lagoon
LOCATION
IndiaTamil NaduCoimbatore DistrictPollachiPollachi Town
NUMBER OF ROOMS
32
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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COCO LAGOON BY GREAT MOUNT (Pollachi Town, Tamil Nadu) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Coco Lagoon by Great Mount
Which popular attractions are close to Coco Lagoon by Great Mount?
Nearby attractions include Masaniamman Temple (5.7 km).
What are some of the property amenities at Coco Lagoon by Great Mount?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Coco Lagoon by Great Mount?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Coco Lagoon by Great Mount?
Yes, free parking is available to guests.
Are there opportunities to exercise at Coco Lagoon by Great Mount?
Yes, guests have access to a pool during their stay.
Does Coco Lagoon by Great Mount have airport transportation?
Yes, Coco Lagoon by Great Mount offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Coco Lagoon by Great Mount?
Yes, dry cleaning and laundry service are offered to guests.
Does Coco Lagoon by Great Mount offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Coco Lagoon by Great Mount have any great views?
Yes, guests often enjoy the lagoon view available here.
Is Coco Lagoon by Great Mount accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.