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4.5
#3 of 36 hotels in Vilamoura
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travellers make Vilamoura Garden Hotel their hotel of choice when visiting Vilamoura. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.
Rooms at Vilamoura Garden Hotel offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service is one of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to Vilamoura Garden Hotel, free parking is available.
While visiting Vilamoura, you may want to try some shrimp at one of the nearby restaurants, such as Restaurante Akvavit, Restaurante O Marisco, or Tuttapanna.
If you are interested in exploring Vilamoura, check out an ancient ruins, such as Cerro da Vila.
We’re sure you’ll enjoy your stay at Vilamoura Garden Hotel as you experience all of the things Vilamoura has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Quiet
Languages Spoken
English, Portuguese
Location
Rua de França, Lote 3.5.11, Vilamoura, Quarteira 8125-615 Portugal
Name/address in local language
Vilamoura Garden Hotel
394 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We had a fantastic stay at the Vilamoura Garden hotel. The staff were so lovely and inviting. Definitely boutique style and the rooms were a great standard. Ritual amenities in the bathroom. Beds super comfy and very clean. Tea coffee in the room just milk was needed from downstairs if you like milk in either tea or coffee. A fridge was in the room ( empty) but ideal for stocking water and snacks of your choice. Room cleaned daily but with Covid that was your own personal choice.
We had half board and really impressed with the food. One night we choose not to have the set menu on half board and they allowed us change to something else. Cannot fault the food. Breakfast was limited/repetitive ( beans, croquettes, bacon and scrambled egg every morning) but nice! so we did not struggle to find something. Pastries were delish! Coffee and teas available, fresh juice and waters. Cannot really fault it, great value for money at the hotel.
The pool area is small, but nice, enough sun loungers I think for the size of the hotel. This is definitely a quieter and quainter hotel than your resort feel so if that’s what you want, this is not the hotel for you. Pool area very clean and bar inside for drinks and ice creams.
Convenient shuttle runs from the Hilton directly opposite the hotel into Vilamoura and it was so handy and free. The walk seemed a little too far to be honest - definitely 20 mins or more.
We used the shower facilities downstairs as we had a late flight and it was super handy. The reception kept hold of our luggage for the few hours free of charge.
We had a car and there was plenty of places to park free of charge.
Can definitely recommend this hotel for couples or groups and a nice relaxing stay. Definitely consider the half board or even dine in one evening, as the food was lovely and compliments to chef and staff. Thanks for a great stay!
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip:Pool view room was nice :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nuno Braga Lopes, General Manager at Vilamoura Garden Hotel
Responded 4 Oct 2021
Dear Guest, Thank you for staying at the Vilamoura Garden and sharing such inspiring feedback on TripAdvisor. Our staff were thrilled to hear they made an impression and delivered such a fantastic holiday experience. On behalf of all of us, I would like to express our heartfelt thanks for the glowing review and look forward to welcoming such wonderful guests back to our hotel. Kind regards, Nuno Braga Lopes general manager
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This is a fantastic Hotel For what you need Absolutely spotless. It looks to be very popular for the people that are Golfers, There looks to be a very good storage area just off the Reception area So you don’t have to go carrying them to your rooms. As you can see from other reviews The staff are all friendly the Reception Girl with the long black hair and black glasses is very helpful, The Cleaner for our Room 006 was Brilliant, As the young Coloured Girl and her assistant carrying out the Breakfast Duties Sorry for not remembering all your names 🤷♂️Then the Evening staff Michelle,Tiago,And I think the other lady with the Black rim glasses again can’t remember your name we’re all Brilliant. Could do with one extra staff to be at the Bar as some people were waiting a little while to be served! Remember Tiago follow your dream 😴👍. Have to agree with two points that people have already said And that’s the Breakfast in the morning it needs a few more choices ie Eggs/ Sausage’s ! In place of 3 lots of Beans and 3 lots of Scrambled eggs. And the pool not very Big But it’s fine for cooling off in. And again plenty outdoor seating for sunning and eating outside. Plenty transportation into town just ask at the reception, there could be a little more Information on display again it could be down to the time of year. I would certainly stay there again without a doubt. Well Done to all the staff and to theses I have missed.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Honestly nothing to complain about This is a nice clean and friendly hotel just out the town can...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nuno Braga Lopes, General Manager at Vilamoura Garden Hotel
Responded 17 Oct 2022
Dear Guest, We thank you for choosing our hotel for your week's break and very much appreciate the excellent feedback, which we were delighted to share with our teams. Your recognition and kind words of praise made our staff very proud. On behalf of Liliana, Michelli, Tiago and the rest of the team, it was our pleasure to serve you and we all very much look forward to welcoming you back again soon. Kind regards, Nuno Braga Lopes general manager
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This is a small hotel but overall was very good. The rooms are very nice and kept immaculately clean by the maids. We were half board and the breakfast was excellent. The evening meal provided a good choice if a little restricted for vegetarians. The chief did provide a choice for veggies but it was a little restricted. Only a little grumble but some of the food could have been hotter. The hotel is approx 30 minute walk to the marina and beach however there is a regular shuttle bus which runs from the Hilton over the road which Garden Hotel guests can use. This transport finishes at 2100 but taxis seemed reasonable from what other guests informed. We had a car for the week so we’re able to visit other areas and beaches too. The staff were very pleasant and we had a wonderful week.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip:I would book a pool view room as some other rooms could face the road however it is quite. Some...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nuno Braga Lopes, General Manager at Vilamoura Garden Hotel
Responded 30 Jun 2022
Dear Guest, We are delighted you enjoyed your week's holiday at our hotel and very much appreciate your positive review. Please be assured that your comments will be passed on to our executive chef for improving the dining experience. It was our pleasure to serve you and we hope to see you back again soon. Kind regards, Nuno Braga Lopes general manager
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This hotel is ideally located if you want to stay away from the busy marina area, about a 25 min walk to the marina or a €6 taxi ride. The hotel and rooms are very clean, look fresh and a credit to the staff who work there. The menu for dinner was changed daily and included gluten free options and prepared to a high standard. Pool area is a little small and can get very busy at weekends, the pool location prevents the sun warming it up till around midday so it can be extremely cold. The lounge bar forms part of the reception area so has no real atmosphere or evening entertainment, there is 2 cafe bars within 10 mins walking distance though next to a local shop.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nuno Braga Lopes, General Manager at Vilamoura Garden Hotel
Responded 25 Jul 2022
Dear Guest, We are delighted that you chose our hotel for your summer holiday in Vilamoura and thank you for the positive review. It was a pleasure to serve you and we hope to welcome you back again in the future. Kind regards, Nuno Braga Lopes general manager
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One member of staff lets the whole team down, HE is so abrupt and unhelpful, you will know who I mean if you do book this Hotel and are unfortunate enough to be checked in by him. The rest of the staff…mainly women, are first class, friendly, helpful and extremely professional. Next point is the room description, although we were supposed to be in a ‘garden pine view’ room, the only view we had was a building site on the other side of a busy road with some pine trees in the distance behind the Villas opposite. The room was kept immaculate by the cleaning team and apart from a few hairline cracks in the wash basin, and a problem with the air conditioning one night, everything else was fine apart from being woken up at 7.30/8.00 a.m. when the builders over the road started work.
If you are not here for the golf, or even tennis, there is not very much more to do apart from going down to the Marina and beach everyday. The Hotel offers a free shuttle service down to the Marina every 2 hours but you have to walk over to the Hilton Hotel as that is where they pick you up and drop you off, but it is only a couple of minutes walk. It’s only about a 25minute, quite pleasant walk, down to the Marina/Beach.
The breakfast was included and there was always a good selection of fruit, cereals, cheeses and ham, and pastries, but the cooked breakfast was just tasteless and boring….the same everyday. Scrambled eggs, bacon, or something described as bacon with every piece exactly the same shape and size, watery baked beans, tomato and croquette potatoes. We found out on our second last day that you could have eggs to order, but they don’t tell you that, another guest who found out told us. There are 4 or 5 decent restaurants within 10 minutes walk, the best of which was the Vila Com Tradicao and is highly recommended.
As we had a late flight we asked HIM on reception, very politely, if it was possible to keep the room on for a couple of hours after the 12.00 checkout. He took about 5 mins of checking on his computer and told us no. As the hotel wasn’t very busy I asked him…very politely…why, he said the room was already booked out to someone arriving today, and I said, even though the hotel wasn’t anywhere near full why give a noisy room with a poor view and a cracked wash basin to someone else when you have other rooms available. At this point one of the very pleasant female member of the reception staff came out of the office and had a few words with him, then she said to us that we could have a complimentary room until we left for the Airport. I suggested, why don’t you check the new arrivals who were checking into our room into the complimentary room as the room they were giving them was not a very good room. There was no response to this suggestion, so we just declined the offer and are checking out at 12 noon. All in all, we had a lovely relaxing break, and some wonderful warm weather, but doubt that we would visit this area again, and if we did we would definitely not stay at this Hotel.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:If you want to stay in this area spend a few more £/$ and book into the Hilton nearby.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, General Manager at Vilamoura Garden Hotel
Responded 30 Mar 2023
Dear Guest, We thank you for staying at the Vilamoura Garden Hotel and very much regret to learn of your disappointment with the room view and service provided by one of our front desk agents. Even though you were satisfied with the overall service and particularly impressed with the rest of the staff, it is very discouraging for our teams to learn that your overall experience was so negatively impacted by these two situations. Please accept our sincere apologies for these setbacks and rest assured that we will give these issues our careful consideration in order to take the necessary corrective action. Despite the setbacks on this occasion, we hope you will consider staying with us again and give us the opportunity to restore your faith in our property. It will be my pleasure to offer my assistance with your next booking and personally ensure that everything goes smoothly during your stay. Kind regards, Mário Custódio general manager
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Just back from a 10 night stay at this hotel and have to say it is a great hotel with friendly staff ..(.must just mention Arianna in the restaurant she always has a smile on her face and is excellent with all the guests) . Stayed on a half board basis and the evening option was a buffet style and all the food was very good, bar staff also pleasant and friendly , along with reception and cleaning staff who were also helpful.( I was also given a free upgrade on my room on arrival which was very much appreciated...Will definitely be back
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nuno Braga Lopes, General Manager at Vilamoura Garden Hotel
Responded 31 May 2022
Dear Guest, Thank you for choosing the Vilamoura Garden for your recent holiday and reviewing your experience on Tripadvisor. Thank you for commending Ariana for her cheery disposition. She and the other staff members were very happy to learn that they provided you with a pleasant stay and very much appreciate your acknowledgement of their helpfulness and friendliness. All of us at the Vilamoura Garden are very much looking forward to welcoming such wonderful guests back to our hotel. Kind regards, Nuno Braga Lopes general manager
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We stayed at Vilamoura Garden Hotel for 3 night beginning of July 2023 with my daughter and mother for a short break. Looking around for somewhere to stay, not to far from the airport, this come up with free half board so thought a good deal and only 25 mins from the airport. Get to check in which took quite a while. The man on reception needs to smile 🙂 it goes a long way. Our room was fantastic, it had a lower area with a large king (I think) bed, balcony, TV and the upper area a sofa pull out bed which was ready made and very comfortable with another TV, table and chairs. Bathroom was nice too. Towels are in the room, you can have towels for the beach and pool. There was air con but I think this is on some kind of vented system, our room was so hot, we had to ask for a fan which they did straight away. So as I said, we booked half board, the HB menu is completely different to the main menu. You will get to choose from 2 starters, 3 mains and 2 desserts. Not loads of choice and when you ask for the roast pork with sautéed vegetables and get a salad in vinaigrette, the chef need to look at his menu. I questioned this and the chef come back saying the salad was sautéed veg!!! There was a few things on the menu like that no right. The majority of the food was nice. No drinks were available with the HB, not even water. You have to pay for it. I think as HB you should be giving water with your meal as standard and not be charged.
The pool area is small but only 70 rooms. 1 morning here was a bit hectic trying to find a sunbed and a staff member said she had never seen it so busy but people eventually went out for the day, you do need a car to go anywhere., the nearest shop (spar) is a 15 minute walk and to haul your shopping back in the heat is hard work. The pool was left all day covered in drink cups, bottles, plates etc, staff were walking past them leaving them and didn’t touch them until everyone had left the pool area for the day. There is a free shuttle to take you to the beach and marina on every hour from another hotel across the road. We got off at the beach, well from the stop it was another 10-15 minute walk to the beach so if you have a lot of stuff or kids it would be a pain. From the beach you can walk along the path to various booths which are numbered to hire a sun lounger. We stopped at number 4 as liked the atmosphere in the restaurant there to stop for lunch later. Walked back to get the bus back at 4 and it was full so the lovely chap come back for us but there was no shade and all stood in the baking heat for 20 minutes until he got back and got quite burnt. I would like to say thanks to the waiting staff for breakfast and dinner, they did a great job, always smiling and attentive to the guests.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mário Custódio, General Manager at Vilamoura Garden Hotel
Responded 10 Jul 2023
Dear Guest, Thank you for choosing the Vilamoura Garden for your recent holiday in the Algarve and reviewing your experience on TripAdvisor. Our waiting staff were very happy to learn that they did a great job and we very much appreciate your acknowledgement of their attentiveness. However, we regret that the dining experience was not to your satisfaction, and apologise for the untidiness of the pool area. Despite the shortcomings on this occasion, we thank you for your valuable feedback and hope you will consider staying with us again. Kind regards, Mário Custódio general manager
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Stayed here for 7 nights and was very impressed. The hotel is very clean and the service was good, we could not complain about anything. It is a good 25-30 min walk from the Marina but an Uber there would only cost 4 euros. Only slight improvement they could make is to switch up the eggs cooked in the breakfast as you get the same thing everyday. Apart from that, this hotel was perfect and we would stay there again.
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nuno Braga Lopes, General Manager at Vilamoura Garden Hotel
Responded 27 Oct 2022
Dear Guest, We are thrilled you were impressed with our hotel and flawless service, and very much look forward to welcoming you back. Kind regards, Nuno Braga Lopes general manager
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First visit to Vilamoura and a last minute booking so didn’t know what to expect - we could not have been more impressed. Every single member of staff is both incredibly friendly and helpful from the reception to the bar and restaurant. Half board included a really good and varied breakfast buffet and either lunch from the menu (lots of choice) or a 3 course set menu dinner which was fantastic each night and provided several different options. Drink choice at the bar was great and prices were really reasonable. Our room was one of the cleanest I’ve ever stayed in in a hotel with a great size balcony. Pool area is relaxing with plenty of sun beds to go round. A huge bonus is guests at the hotel have access to the free shuttle bus to marina em beach from the Hilton hotel (2 minute walk away). Great golf course 2 minute walk away (Pinhal). We will definitely be back, we loved our stay and could not recommend more.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nuno Braga Lopes, General Manager at Vilamoura Garden Hotel
Responded 20 Jun 2022
Dear Guest, We thank you for choosing our hotel on your first visit to Vilamoura and recommending our property to other travelers. We are thrilled to hear that you were impressed with the accommodations and the cuisine as well as our warm hospitality. From all of us at the Vilamoura Garden, it was our pleasure to have you as our guests and we can't wait to welcome you back. Kind regards, Nuno Braga Lopes general manager
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Super clean. Good covid measures. The staff without exception were friendly, helpful and polite. Breakfast straight forward if a little limited, but nicely cooked and the lunch and dinner menus very limited, but lunch was well cooked and presented. Did not eat dinner here as there is so much choice elsewhere. Could not give the 4* rating as the property has not got grounds (to have the word garden in the name is not really appropriate as it does not have one!). The swimming pool is really small. If the hotel had been busy there would never have been enough loungers or places to sit outside. Very convenient for the Dom Pedro Pinhal golf course - just 200 yards away, as is the Hilton which has an hourly shuttle bus service to the beach and marina. Guests at the Vilamoura Garden use this service for free, very handy. This hotel also has use of the lovely spa facilities at the Hilton.It was a pleasant stay, but it did lack the little touches extra that would have made it a full 4*
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nuno Braga Lopes, General Manager at Vilamoura Garden Hotel
Responded 23 Aug 2021
Dear Guest, Thank you for choosing the Vilamoura Garden and reviewing your experience on TripAdvisor. Our staff members were very happy to learn that they provided you with a pleasant stay and we very much appreciate your acknowledgement of their helpfulness and friendliness. However, we regret that the outdoor area and dining options did not entirely meet your expectations. Despite the shortcomings, we thank you for your valuable feedback and hope you will consider staying with us again. Kind regards, Nuno Braga Lopes general manager
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We would not recommend the walk with a pram to the marina; it takes about 30 minutes and there are many roads to cross. The nearest supermarket is about 500m away but you will have to go to the marina for restaurants and shops.
Grangemouth, United Kingdom21 contributions2 helpful votes
We were on a package and took the transfer bus but a couple we spoke to told us it cost them 55 euros for a CRV type taxi for 4 people. If you're a couple it would probably be less.
There are more places to choose from in the Vilamoura area.
PRICE RANGE
₹6,703 - ₹10,266 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlgarveFaro DistrictQuarteiraVilamoura
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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