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DORMERO Hotel Plauen

Traveller (31)
Room & Suite (26)
Dining (3)
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23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent33%
  • Very good44%
  • Average16%
  • Poor4%
  • Terrible3%
The DORMERO Hotel Plauen puts on stage interplay of rustic style and red design. True to the motto “on the boards that mean the world”, the first one of the hotels of the DORMERO Hotel Group not only presents itself every day anew on the stage of the prominent Theaterplatz square right in the heart of Plauen, it also presents itself on a top position. Due to its lace and knitting tradition, the largest city in the Vogtland region gained world-wide fame; guests of the hotel next to the theater will find nothing short of this standard when put in the limelight. Especially during the summer months, the DORMERO Garden is a hip open air event location, attracting the attention already from afar due to the conspicuous circus tent roof. Those who aren’t particularly into spectacles may relax in the DORMERO Spa and recharge their batteries for the next act of their trip.
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Property amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Minibar
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
53Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Reviews(17)
Traveller rating
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  • 22
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  • 4
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Sunke
Copenhagen, Denmark
163
Reviewed 2 Aug 2018
Very Centrally Located Hotel
There are only a few steps to you in the center of Plauen.

Lovely large rooms, with good facilities.
The breakfast restaurant serves a sumptuous brunch table, although the restaurant is a bit dark.

Parking is available in the hotel's own basement garage for a fee.
Thank Sunke
Response from Dor M, Manager at DORMERO Hotel Plauen
Responded 9 Aug 2018
Dear guest, thank you for your feedback! We are happy, that you enjoyed your stay with us and that you appreciated the regards, we offer our guests. We can't wait to welcome you again at our DORMERO Hotel Plauen! Fancy wishes, your team of the DORMERO Hotel Plauen
AWO1971
Copenhagen, Denmark
63
Reviewed 15 Jun 2018via mobile
To be honest there is nothing wrong with the hotel, nice rooms and nice location. BUT the service is not worth the 4 stars they say the have.. I told in the reception the second day i was here that my refrigerator was not working, i am still living in this hotel and it have been 8 days now and still it's not fixed, i have daily asked about this issue.. Today (friday) i gave my laundry to the receptionist in the morning, the paper i wrote on said the laundry would be available 5pm if received before 9am, i asked for my laundry at 6 pm, i got the answer that they don't do laundry in the weekends, and i would get it back monday before 5pm??? It's friday???
Its a nice hotel, but in my opinion far away from 4 stars.
Thank AWO1971
Response from Dor M, Manager at DORMERO Hotel Plauen
Responded 18 Jun 2018
Dear guest, thank you for your feedback! In case of not working fridges, we order new ones, because there is nothing to repair. We ordered new ones some weeks ago, but they are not here yet. Thats why we offered you to change your room - just ask our front office staff. We are working with an extern firm for our guest laundry. Unfortunately they don't deliver on the weekend. But there is always the chance to clean it by our staff, just contact our front desk team for that, too. Fancy wishes and we hope you'll have a pleasant remaining stay with us, your Team of the DORMERO Hotel Plauen
Yves B
31
Reviewed 15 Apr 2018
I stayed for a week in April 2018.

The room was certainly large enough, but the furniture and the room amenities were only adequate, without the extra touches one would expect from a four-star hotel, such as a bathrobe, an ironing board, or even a coffee maker.

The bathroom kit didn't include the customary shampoo and moisturizer, but did include a condom and a tampon, and a sticker on the door listed several things I shouldn't forget, such as the pill and extras panties.

I was surprised there was no air conditioning. Another review already mentioned this.

A beer coaster obviously hadn't been replaced after the previous client had left: some notes were written under it.

In every room with a double bed I've ever seen, even if there's only one guest, the room is prepared as if there were two: two pillows, two towels, two glasses. This is the first time I've seen a room with a double bed with only one pillow, one towel and even a bed cover that covered only half the bed. That's outright cheap.

The "free mini-bar" consists of one bottle of Pepsi, one or two bottles of water (once, something called "Die Limo" replaced the second bottle of water), one bottle of apple juice and one beer. There's nothing wrong with a free beer and free water, but when a hotel actually advertises a free mini-bar, one would expect the usual contents of a mini-bar, not a truncated version.

A sign on my floor (1st floor) pointed to an "Asiatic Rest Garden" which either didn't exist or consisted of a few chairs and bookcases with various books.

Ten TV channels, all in German, were listed on the on-screen menu, but more were available. I didn't check the languages of the unlisted channels. Sixty-five traditional movies were available, as well as 45 pornographic films, which seems unusual these days. All the porn was "straight", with no gay movies, which also seems unusual these days, if you have porn in the first place.

The hotel's wifi service promises speeds of 8,2 Mb/s down and 8,2 Mb/s up. I measured 6,9 Mb/s down and only 0,2 Mb/s up. I tried several times at different hours to make sure.

Overall, quite a disappointment for a 4-star Superior hotel.
1 Thank Yves B
Response from Dor M, Manager at DORMERO Hotel Plauen
Responded 5 Jun 2018
Dear guest, thank you for your feedback. We will work on the lacks, you mentioned. Let me comment something: You've booked a single room, which means you get a single bed, which is quite large in our Hotel. If one pillow is not enough, you can call our reception staff at any time. They would bring you a second pillow of course. To all of our guests free of Charge is: Minibar, wifi, sky TV, Video on demand and sauna/Fitness area. Indeed, these things are unusual, because there are not many hotes, offering these benefits for free. Too bad, that you were disappointed. Fancy wishes, your team of the DORMERO Hotel Plauen
Giovanni L
Ascoli Piceno, Italy
11262
Reviewed 3 Mar 2018via mobile
It is difficult, being Italian "judge" a German hotel .... but let alone the parochialism, great hotel ... clean, quiet, comfortable rooms, spotless bathroom, free parking as well as free minibar ... receptionist welcoming.
Great breakfast nice. Only note the €60 at night have become €70 ... €10. ... but we Italians we always do that ... they will have learned from us;-)?
Thank Giovanni L
Response from Dor M, Manager at DORMERO Hotel Plauen
Responded 5 Mar 2018
Dear guest, thank you for your feedback. We are glad, that you enjoyed your stay with us. To understand what you mean with the changed Price, could you write us a mail and we will check this process for you. We look forward to welcome you again in our hotel. fancy wishes, your team of the DORMERO Hotel Plauen
giargy15
Monza, Italy
359
Reviewed 16 Nov 2016via mobile
Good solution if you need to rest in Plauen. The rooms are clean and the furnishings simple but well finished. The staff is kind and always available. The hotel restaurant is not bad. Everything well cooked even if the choice is quite limited.
Thank giargy15
Response from Dor M, Manager at DORMERO Hotel Plauen
Responded 1 Dec 2016
Dear guest, thank you for your feedback! We are glad, that you enjoyed your stay with us. Looking forward welcoming you again in our DORMERO Hotel Plauen. Fancy wishes, Tobias Werner Hotel Manager
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Room Tips
"Very Centrally Located Hotel"
488sunke
2 Aug 2018
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PRICE RANGE
US$ 83 - US$ 148 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Dormero Hotel am Theater
LOCATION
GermanySaxonyPlauen
NUMBER OF ROOMS
118
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