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Novotel Paris 13 Porte d'Italie

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563 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Brussels, Belgium
Reviewed 1 week ago

The hotel is very good if you are on business trip and the office you need to reach is in the area. As a tourist, it is a bit far from the city centre, but still quite accessible by metro. Good location for having access to a variety of shops - lots of Asian shops and restaurants on one side...

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Helpful?
Thank anonymousN9158FZ
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, I want to thank you for having chosen our hotel for a stay and for sharing your impressions on Tripadvisor. I am delighted to read that you enjoyed your stay with us. I forward your message to all of my team. Your encouragement will help us to continue our efforts to provide to our guests a high nivel...

Reviewed 4 weeks ago via mobile

To say the truth I do not know if I have Europamundo Vacaciones or Novotel to blame .One of these two ( maybe even the two ) should mind the risk of a bad companionship.We arrive some 50 meters FROM the Hotel to be informed that would be no help with luggage. I mean not only the " hand "...

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Helpful?
Thank Ilzo A
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Client Thank you very much for taking the time to share your feelings We do everything we can to ensure to our guests a high nivel of quality service, with a special emphasis on the sense of welcome. Your feedback is for us a real opportunities for progress, and they will be forwarded to the appropriate department. I am...

malta
Reviewed 30 October 2016

Pros: Successfully checked in when I arrived at 13:00hrs. Room was clean and amenities are basic but enough. Breakfast was varied and I was content with items available. Staff at reception very helpful. Centrally located and transportation close by for my needs. Cons: Wifi connection is at times slow. Dripping showerhead. Unfortunately forgot to report it when at reception and...

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Helpful?
Thank polmiz
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, I want to thank you for having chosen our hotel for your stay and for sharing your impressions on Tripadvisor. I am delighted to read that you enjoyed your stay with us. When you will come back in our hotel, don't be shy to tell us if you meet a problem, we will do our best to fix...

North Wales, United Kingdom
Reviewed 30 October 2016 via mobile

We stopped for half term break 2 rooms. 1 for 2 adults and 2 children same as every other hotel sofa bed for children, Rooms where very clean and modern. Free safe and coffee and tea facilities. We had a perfect stay and would definitely stop there again and recommend to others. Only downside for us was drinks where really...

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Helpful?
Thank Mike D
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, My teams and I, want to thank you for your warm comments regarding your stay. Comments such as yours are real rewards for our team that do everything possible to make sure that the well being of our customers is the best. We hope to welcome you and your family again very soon.

Stoke-on-Trent, United Kingdom
Reviewed 12 October 2016

Room 716 , no shower screen unable to have shower,plug in sink not working,fridge not working,on arrival no coffee,tea or cups, on second day room door was left open by cleaners with lock on so anybody could enter room, last night only one bath towel,morning of departure woken at 9.00 am by cleaners asking if room needed servicing.!! Room 429...

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Helpful?
Thank trevor n
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, Thank you for taking the time to write a review regarding your stay at our hotel. Your comments have my full attention and please accept my apologies about the inconvenience you are reporting. Your comments, including early wake up, have been a focus to the teams and I can assure you that we strive to improve our service....

Geneva, Switzerland
Reviewed 5 October 2016

When I arrived I had to wait 10 minutes in front of the reception. The receptionist was talking and joking with his colleagues. I get inside my room, nothing special about it with a view on the street which despite the double window you can hear the traffic who never stopped it is Paris. After a very poor arrival I...

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Helpful?
Thank Travelivor
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, We thank you for staying in our hotel and for taking the time to share your opinion. I am truly sorry that our Internet connection WIFI did not give you an entire satisfaction. In fact, our hotel was full during this period and many connections were made on that day. This important flood has resulted in a decrease...

Newcastle, Australia
Reviewed 5 October 2016

My friend and out 2 daughters stayed overnight recently. Unfortunately it did not live up to our expectations, the room was small for 4 people and the sink became blocked when we used it before bed. I rang the reception but was told they could do anything and offered a room change. As we were ready for bed we declined...

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Helpful?
Thank mikeyvetteanscombe
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, First of all thank you for taking the time to submit your review following your stay in our hotel. I sincerely regret the events that partially disrupted your stay and please accept my apologies. Your comments have retained all my attention and I can assure you that we strive to improve our service. I hope this inconvenience will...

Riyadh, Saudi Arabia
Reviewed 14 September 2016

I'm shocked how could this be a star hotel. Multiple issues and not at all worth the price paid for the stay. 1. I have 1 confirmed booking (6Sep-9Sep) for which i already paid and another reservation (9Sep-18Sep) as per my agent's confirmation. However the hotel has updated my reservation with 1 day overlap of my paid stay (6-9th Sep,...

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Helpful?
Thank krishnanv03
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, I thank you for having chosen our hotel for your family holiday in Paris and bring to our attention all the inconvenience you have encountered. I am sincerely sorry for the welcome you received. It can't reflects our exigency at any time and your point is the fruit of an exceptional experience. 1. We don't understand your comment....

Reviewed 13 September 2016

I recently booked a holiday through Low Cost Holidays that included a 5 night stay at NOVOTEL Paris Porte d’Italie from 8- 13 August. When Low Cost Holidays went into administration I contacted the hotel by email to establish if my booking still stood and if I would have to pay for the hotel again. I received an email response...

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Helpful?
Thank Carl C
Reviewed 4 September 2016 via mobile

We had a problem with : the ac, the shower box door, the sink , they see free bar and its not true. The breakfast is always the same and terrible and boring, housekeeping is bad. The front disk talk to you so nice but the don't help you. They don't upgrade your room if you have many problems. They...

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Helpful?
Thank Hozaf B

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel 4 * situated in the South of Paris, between lines 7 of the subway and 3 of the streetcar, as well as the freeway A6B and the ring road.30 minutes separate you from the Eiffel Tower, from the Musée du Louvre, and the department stores of Paris.You attend a congress or a trade show in the exhibition center carries of Versailles, the accesses by streetcar are direct.Novotel Paris porte d'Italy, with its 168 rooms, 3 meeting rooms, the space Mac and the children's corner is the ideal place for a stay in family or a travel of business. Disneyland is in 45 minutes by car, the Vincennes Racecourse in 15 minutes and the Orly airport in 20 minutes.Around the Asian district, the "Chinatown" of XIII e, you will see another facet of Paris and you will have a sensation very pleasant to be somewhere else. ... more   less 

Additional Information about Novotel Paris 13 Porte d'Italie

Address: 22 rue Voltaire, 94270 Kremlin Bicetre, France
Region: France > Ile-de-France > Val-de-Marne > Kremlin Bicetre
Price Range: ₹ 6,236 - ₹ 10,659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris 13 Porte d'Italie 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Novotel Paris Porte d`Italie Hotel Kremlin Bicetre
Novotel Kremlin Bicetre
Kremlin Bicetre Novotel
Accor Kremlin Bicetre
Novotel Paris 13 Porte D'Italie Kremlin Bicetre, France - Val-De-Marne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Paris 13 Porte d'Italie staff and other travellers.
5 questions
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Questions? Get answers from Novotel Paris 13 Porte d'Italie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not worth staying at all here”
 of 5 bubbles krishnanv03, 14 Sep 2016 | Read review
“Ask for a room that does not face the "Boulevard Peripherique" that passes just in front of the hotel...”
 of 5 bubbles T5911DNjeanc, 18 Feb 2016 | Read review
“Avoid rooms at the front of the hotel as they overlook a very busy motorway”
 of 5 bubbles Jarvis38, 24 Sep 2015 | Read review
“A room that is on the highest floor as possible”
 of 5 bubbles 397andyz, 15 Jul 2015 | Read review
“Doubt there is a room with a good view. Not much worth looking at.”
 of 5 bubbles DudleyF, 22 Jun 2015 | Read review
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