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Thon Hotel Brussels Airport

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270 Reviews from our TripAdvisor Community

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There are newer reviews for Thon Hotel Brussels Airport
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Showing 159: English reviews
Stockholm, Sweden
Reviewed 6 July 2016

I have stayed just one night. The personal was helpful and polite.The only problem was that the train station that is near has no any lift. So if this hotel is in the category of "Airport hotel" is it quite difficult to cary the suit-case using the stairs.

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Helpful?
Thank dianap0p0va
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Dianap0v0va, Thank you for your review! I'm pleased that you had a nice stay at our property! Hope to see you again soon. With best regards, Eline Egter van Wissekerke

Kolkata, India
Reviewed 10 June 2016

This hotel is far off from the city,the rooms are not worth the trouble taken in for travel.The buffet breakfast is of poor standards and not worth the hotel tariff.The reception is most non co-operative.The Lobby is too small,with only one lift which will make your life miserable

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Helpful?
Thank 1,23,45,125
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Guest, Thank you for your comments concerning your recent stay in Thon Hotel Brussels Airport. I'm sorry to learn that you were not satisfied about your stay. Our lobby is not enormous, but colourful, cozy and comfortable. You can take one of our two lifts up to the bed rooms. Once again I apologize for not having been able...

Reviewed 8 June 2016 via mobile

The reception mixed me with my colleague. Eventually the payments for rooms were also mixed. I didn't have sufficient amount of many to continue my business trip. The hotel manager was not willing to solve this problem and pay my money back. She said: The accountant is busy, maybe next week you will have your money. Also, they should clean...

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Helpful?
Thank Blazjus
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Blazjus, Thank you for your feedback. I'm very sorry for the mix up with the invoices which happened last year. The General Manager spoke with our accounting department and they immediately took action and contacted 'Atos Worldline' to release the money and corrected the invoice. Unfortunately it took about a week until 'Atos Worldline' processed it even though several...

Pune, India
Reviewed 20 May 2016

Its an average hotel, good for a night stay. We had trouble with no water in the bathroom in the morning. The breakfast option is limited (really limited). Rooms were basic. Overall I would call it an average property.

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Helpful?
Thank Jaikishan D
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Jaikishan D, Thank you for taking the time to write a review on TripAdvisor. How unfortunate that there was an issue with the water in the bathroom. I hope the issue was solved directly. Hope to see you again soon in Thon Hotel Brussels Airport! With best regards, Eline Egter van Wissekerke

Ahmedabad, India
Reviewed 19 May 2016 via mobile

We stayed for one night only. Our stay was comfortable and peaceful. Room was nice and well planned. Had taken breakfast which was of European standard. Not much for vegetarians to choose. Good for night stay but away from city centre. If you are not planning for city tour this is best location.

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Helpful?
Thank gaurav4321
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Gaurav4321, Thank you for your sharing your nice review on the website of TripAdvisor. Pleased to read that you enjoyed your stay at our property! Hope we will have the honour to welcome you back soon. With kind regards, Eline Egter van Wissekerke

Kent
Reviewed 5 May 2016

Rooms are basic and hotel a bit tired. Is no more than OK for business travel overnight stay, but check where your room is located. Make sure it isn't close to the lift/stairs as corridor on my room's floor was uncarpeted and was a bit noisy.

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Helpful?
Thank KnK_blanc
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear KnK_blanc, Thanks for sharing your review. Hope we can welcome you back soon! With kind regards, Eline Egter van Wissekerke

Brussels, Belgium
Reviewed 28 April 2016

Average transfer hotel between two flights. Restaurant with short menu, bar sometimes closed during opening hours. Nothing to do, eat, drink within 20 minutes walk area. Very kind and helpful hotel staff.

Review collected in partnership with ThonHotels.no
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Helpful?
Thank lacibaa
crmthon, Receptionist at Thon Hotel Brussels Airport, responded to this review

Dear Lachibaa, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lydia Collier

Vancouver, Canada
Reviewed 21 April 2016

this stay was terrible .there was the cut back on the shuttle service from an airport that was on high security alert. the cut back was not advertised on the web site when i booked. it's bad business model that when i booked @11 am the shuttle service was stopped till 6 p.m with no on demand call available. when...

Review collected in partnership with Amoma.com
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Helpful?
Thank feizalb
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Mr. Feizalb, Thank you for taking the time to share your experience on Tripadvisor. Please be advised that there was no cutback on the shuttle service as the hours of the shuttle were the same as before the airport attack. The hours of our shuttle service are clearly indicated on our website and all our partners have the timetable...

Reviewed 20 April 2016

Nice and Easy. Good Attention, kind and tender, very comfortable rooms, the breakfast has a good variety of choices. Not far from train station and from downtown brussels. Good choice to stay near from a very important companies nearby

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Helpful?
Thank JeroKenshin
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear JeroKenshin, Many thanks for your kind words. I'm pleased to read your review about our comfortable rooms and the buffet breakfast. Hope to see you again in the near future! With kind regards, Eline Egter van Wissekerke

Austin, Texas
Reviewed 19 April 2016

Very calm and quite, need more choice for lunch and diner options with better prices. Very good breakfast. Have a bus (272) to downtown every half hour, stops at gare du nord. You can take this bus from airport to the hotel (Berkenlann stop). Very good rates. Very very clean and green with the save the planet program. Go and...

Review collected in partnership with ThonHotels.no
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Helpful?
Thank Carlos S
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Carlos S, Thanks a lot for your outstanding review. I'm pleased to read your comments and hope we can welcome you again soon in our 'green' hotel! With kind regards, Eline Egter van Wissekerke

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Thon Hotel Brussels Airport

Address: Berkenlaan 4, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: ₹ 4,166 - ₹ 10,167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thon Hotel Brussels Airport 3*
Number of rooms: 100
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Also Known As:
Thon Hotel Diegem
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Questions & Answers

Here's what travellers have asked, with answers from Thon Hotel Brussels Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are quite spacious and you can seek the help of front desk to address your choice”
 of 5 bubbles JA107057182, 13 Aug 2016 | Read review
“not close to lift or stairs”
 of 5 bubbles KnK_blanc, 5 May 2016 | Read review
“fix the shower set up , have more amenities ”
 of 5 bubbles feizalb, 21 Apr 2016 | Read review
“There are no views - airport and business park location.”
 of 5 bubbles Canabelge, 3 Apr 2016 | Read review
“The even have smoking rooms,”
 of 5 bubbles BWHU, 26 Apr 2015 | Read review
5 of 5