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Crowne Plaza Hotel Brussels Airport

Hotels.comUS$ 161*
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#4 of 12 Hotels in Diegem
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 161*
US$ 161*
US$ 161*
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Crowne Plaza Hotel Brussels Airport
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901 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Brussels Airport
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Showing 600: English reviews
Permatang Pauh
Reviewed 20 May 2015

Everything about this hotel is excellent. The only minus thing is that we were not aware of a bus service servicing Zaventem train station to the hotel. We have to literally walk 1.1km from Zaventem train station to the hotel. If you can put notices at popular transportation landmarks near Crowne Plaza® Hotels worldwide, indicating all possible transport options to...

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Helpful?
1Thank L0kman
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Lokman, Thank you for taking the time to write a review about our hotel. We are already looking forward to your next stay with us. Kind regards, Edward Kreft

florida
Reviewed 15 May 2015

Okay, I was hesitant to stay here, simply because of the prior negative reviews. But I had to be next to the airport, and they offered a free shuttle, and it was one night...how bad can it be? They must be reading the reviews on this site, because the entire experience was fabulous. The woman at check in was VERY...

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Helpful?
Thank joybuyer
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear joybuyer, Thank you for taking the time to write such a detailed review about our hotel and for leaving such wonderful feedback. It was a true joy reading through it and I will certainly share it with my entire team. We are already looking forward to your next stay with us. Kind regards, Edward Kreft

Denver, Colorado
Reviewed 10 May 2015 via mobile

I couldn't agree more with that last review. Rude service at check-in, the receptionist ignored our small requests. Then when I got to my room it hadn't been made up and still had 2 baby cots in it! Obviously this hotel needs the management to be sent for some retraining to bring it up to par with the rest of...

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Helpful?
Thank Giles1234
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Giles1234, Thank you for taking the time to review your recent stay with us. It is unfortunate that the service you experienced prevented you from fully enjoying your time at our hotel. We are confident that your experience doesn’t reflect the service and quality we are striving for. Therefore, we would like to offer you our sincere apologies. Please...

Denver, CO
Reviewed 4 May 2015

I'm not one to expect much from larger hotel chains like Crowne Plaza, but our experience with the front desk staff at this hotel was inexcusable. The other staff that we had interaction with was as expected. We arrived at the airport and proceeded our way to the hotel shuttle area around 5pm. Since there was no signage or shuttle...

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Helpful?
Thank TR-Den
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear TR-Den, Thank you for taking the time for providing your feedback regards to your recent reservation here at the Crowne Plaza Brussels Airport Hotel. I would like to apologize for the inconvenience caused with your transportation. We pride ourselves in the service and product we offer at the Crowne Plaza Brussels Airport hotel and it appears you did not...

Dixon, CA
Reviewed 4 May 2015

Close to airport, plus they offer a free airport shuttle running every 20 minutes. Even though it is pretty far from downtown Brussels you can easily hop on the shuttle to the airport then walk down one level to catch a direct train to downtown Brussels: total trip time less than 20 minutes. Their restaurant isn't the best for dinner,...

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Helpful?
Thank Todd S
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Todd S, Thank you for taking the time to rate and review our hotel. We appreciate your feedback en we hope to be able to welcome you back soon. Kind regards, Edward Kreft

Bangkok, Thailand
Reviewed 3 May 2015

A wonderful airport hotel with great service person at the bar, she is helpful, cheerful and offers real good hospitality. Only thing is when we arrived, the shuttle service person did not offer or bother with the compartment for large suitcase and you need to carry your suitcase up and down the shuttle. Even the front desk team members did...

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Helpful?
Thank HFHM2013
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear HFHM2013, Thank you for taking the time to rate and review our hotel. We appreciate your feedback concerning our shuttle service and we will certainly take this to heart. Hopefully we will be able to welcome you again soon. Kind regards, Edward Kreft - General Manager

Germany
Reviewed 19 April 2015 via mobile

Really enjoyable stay. Comfortable hotel, great bed, patient and helpful staff. The bar and restaurant might be considered pricey, but they got the service, cleanliness and food right this time a clear improvement. Fast and efficient check out, the way it should be. I'll be back.

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Helpful?
2Thank Sjainslie
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Sjainslie, Thank you for taking the time to recommend and review our hotel. It was a pleasure to read your excellent feedback. We are already looking forward to welcoming you again soon. Kind regards, Edward Kreft

Lausanne
Reviewed 15 April 2015

I arrived early at this hotel and was told that we had to wait until 3pm for check-in. I understood that this was because they had been sold out the night before and rooms were not available. I could understand this. However we also tried checking in at 1pm and 2pm and saw others trying to check in at 2:30...

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Helpful?
4Thank Thomas M
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Thomas M, I acknowledge your comments and whilst check-in on most days is only available at 3 PM, we do not stand for arrogance nor not living up to guests expectations at this hotel. I truly hope that there is a way to rectify this situation before your departure and that we will get the chance to show our...

Bengaluru, India
Reviewed 15 April 2015

loved the stay , nice comfy bed and close to the airport , they have a shuttle every 20 minutes from and to the airport. You can walk to a quaint village centre nearby and enjoy some great Belgian beer and waffles. Simply clean and comfy

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Helpful?
2Thank Prameh
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Prameh, Thank you for taking the time to review and recommend our hotel. We enjoyed reading your excellent comments and we are already looking forward to welcoming you soon again. Kind regards, Edward Kreft

Washington DC, District of Columbia
Reviewed 10 April 2015

My eleven-year-old son was quite impatient to check in on our last night in Europe. Staff member Marie Balzer, who was assisting us at the check-in desk, engaged him directly in conversation which settled him down and set the tone for a restful evening at the end of a long day. Nice room and amenities, my son took more photos...

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Helpful?
Thank Marc W
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Marc W, Thank you for taking the time to review our hotel. We are very happy with the nice score you gave us and the wonderful comments you've written down. We are already looking forward to welcoming you soon again. Kind regards, Edward Kreft

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a stone's throw away from Brussels National Airport, Crowne Plaza Brussels Airport has it all! Surrounded by the Corporate village, home of many intl companies HQs, alongside the ring leading to all European cities and flattered by a beautiful 3HA park, Crowne Plaza Brussels Airport is the ideal place to be, being for business or leisure.Combining professional conferencing, 1st class equipment and personalized service is a MUST for us. Our 315 rooms (incl. club rooms and suites) are the perfect haven of peace. Furnished with state of the art equipment on top of all standard facilities, our rooms will certainly fit your need for tranquillity to work or relaxation after work. Staying with us for leisure? No problem, enjoy the comfortable furniture and great bathroom, sit back and relax!Stay connected to the world, using our WIFI high speed internet connection in the lobby and conference room. Should you need privacy, high speed internet is as well available in the rooms.Taste one of our delicious, home made dishes in the restaurant and whenever the weather allows it, try one of our finger licking BBQ. Just thirsty? Try one of our famous Belgian beers in the bar.If you are looking for a meeting space, we certainly have what you are looking for. With many possibilities, our 900m of meeting facilities, all with daylight, will certainly fit your requirements ... more   less 

Additional Information about Crowne Plaza Hotel Brussels Airport

Address: Leonardo da Vincilaan 4, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: ₹ 6,430 - ₹ 19,869 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels Airport 4*
Number of rooms: 315
Reservation Options:
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Also Known As:
Crowne Plaza Brussels Airport
Crowne Plaza Diegem
Hotel Style:
#1 Business Hotel in Diegem
#1 Romantic Hotel in Diegem
#1 Family Hotel in Diegem
#3 Luxury Hotel in Diegem
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Brussels Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Brussels Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in rooms ovelooking the street. It was quiet and nice. Probably staying in the rooms that overlook the park is even better.”
Gicasoltan, 25 May 2017 | Read review
“Ask for the room that faces to the park.”
dearynanda, 17 May 2017 | Read review
“Make sure you get an odd number hotel, these have views of the lake and garden”
bababet77, 29 Mar 2017 | Read review
“the side with heat!”
hamptonroads, 15 Jan 2017 | Read review
“All rooms appeared quiet, accessible and spacious”
chesterton548, 18 Oct 2016 | Read review
5 of 5
Hotels.com
US$ 161* /night
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CrownePlaza.comUS$ 161
Expedia.comUS$ 161
Hotwire.comUS$ 161
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Prices are for 1 room, 2 adults
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