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Crowne Plaza Hotel Brussels Airport

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Traveller (274)
Room & Suite (111)
Dining (13)
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Overview
  • Excellent41%
  • Very good38%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“brussels airport”(81 reviews)
“room service”(31 reviews)
“business hotel”(33 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Offers from Crowne Plaza Hotel Brussels Airport
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,030)
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All reviewsbrussels airportroom servicebusiness hotelseparate showerexcellent hotelhotel offersbusiness triprooms are bigbreakfast buffetburgerfitness centercomfortable roomsmini bara free shuttle busshuttle servicestayed here for one nightzaventem
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211 - 215 of 703 reviews
Reviewed 14 May 2016 via mobile

I'm staying at this hotel relatively frequently and wrote a very positive review a while ago. However several stays during the month of April led me to share my experience encountered during several stays in April: Despite all understanding for the situation caused by the...More

Thank Frederik H
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Brussels AirportResponded 30 May 2016

Dear Frederik H, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our property from your past stays. However, I was concerned to see that you were not impressed with...More

Reviewed 26 April 2016

This is a great pity given the sterling customer service displayed during the terrible terrorist attack a couple of weeks ago. But unfortunately for me, on this occassion I found this vastly over-priced and well under the expectations of a hotel of this calibre. Firstly...More

Thank Steve B
Response from CrowneHotel, General Manager at Crowne Plaza Hotel Brussels AirportResponded 12 May 2016

Dear Steve B, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope...More

Reviewed 24 April 2016

I had the unfortunate experience of staying at this awful hotel. I called the staff requesting to know where the closest convenience store is, they sent me to the airport.... only when arriving at the airport being informed its completely shut down due to the...More

1  Thank Jennilee0000
Response from CrowneHotel, General Manager at Crowne Plaza Hotel Brussels AirportResponded 9 May 2016

Dear Jennilee0000, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More

Reviewed 20 April 2016

I had a very bad experience last Friday at the lobby bar of this hotel. After asking for the check, the guy at the bar (I guess called Hans) disappeared for more than 30 minutes. After he returned he was angry and handed me the...More

Thank Sam0183
Response from CrowneHotel, General Manager at Crowne Plaza Hotel Brussels AirportResponded 9 May 2016

Dear Sam0183, Thank you for bringing this to our attention. As an IHG® Platinum Elite Rewards Club Member, we truly value your feedback. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share...More

Reviewed 16 April 2016 via mobile

Had a layover and chose crowne plaza over sheraton. Regret this decision so much. No dining, not walking distance from airport and services was really poor. Couldnt even post mail something for me. "superior design qualities are typically complemented by service standards that reflect the...More

Thank Ekasith S
Response from CrowneHotel, General Manager at Crowne Plaza Hotel Brussels AirportResponded 19 April 2016

Dear Ekasith S, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 106 - US$ 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Diegem
#1 Business Hotel in Diegem
#2 Luxury Hotel in Diegem
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 106 - US$ 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Diegem
#1 Business Hotel in Diegem
#2 Luxury Hotel in Diegem
Room types
Suites, Non-Smoking Rooms
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Traveller (274)
Room & Suite (111)
Dining (13)
Business Centre & Event Rooms (7)
Questions & Answers
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AAASPG
5 November 2016|
AnswerShow all 5 answers
Response from KJR C | Reviewed this property |
I found an affordable, fast tasty Chinese restaurant a pleasant quiet 10 minute walk. Leung sing I think is name. 10% off for takeout.
0
Votes
AAASPG
5 November 2016|
AnswerShow all 6 answers
Response from Mathias V | Reviewed this property |
Not really. The hotel is perhaps well located in terms of its proximity to the airport but other than that the surrounding area is bland, industrial, run-down, or there are motorways. If you go for a longer walk you'd end up... More
0
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ellie-jayne1
2 December 2015|
AnswerShow all 6 answers
Response from Petach_13 | Reviewed this property |
I an very sorry, but I don't Know.
0
Votes
Room Tips
"Floor 6 rooms, worth that bit extra!"
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"Rooms are lean and quiet, bring snacks because there isn't much around."
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"Need milk in the room for tea. Also large bottles of water in the mini bar would be an..."
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"Very difficult to regulate room temperature."
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