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Van der Valk Brussels Airport

1,635 reviews
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Traveller (262)
Room & Suite (373)
Dining (167)
Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (1,635)Write a Review
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All reviewsbrussels airportcomplimentary mini barbusiness hotelsleep flypark flylarge roombusiness tripquick checknice hotelshuttle servicean upgradebooked this hotelrooms are cleanfree wifishort stayan early flighttesla
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1 - 5 of 665 reviews
Reviewed yesterday

I stayed at the hotel for 1 night because I had an early flight to NY the next day. The accommodations were very good, service excellent, breakfast as well. Excellent staff ! It is located 5 minutes from the airport and there is a free...More

Review collected in partnership with this hotel
Thank Justin L
Reviewed 2 weeks ago via mobile

Every basic thing you need is available. Carpet of the 3 floor hall was terrible. When you go out of elevator you can see lot of dirty at this carpet. Room was ok and everything you need is there. But heating is not working. Dinner...More

Thank Piia E
Response from DorienBroothaerts, Guest Relations Manager at Van der Valk Brussels AirportResponded 2 weeks ago

Dear Piia, Thank you for reviewing our hotel. Your feedback is very valuable for us. Looking forward to host you again. Dorien Broothaerts Guest Experience Manager

Reviewed 2 weeks ago

room = standard size. shower = disgusting. obviously no quality checks after room "cleaning". mould did not occur within a day or a week. ne recommendation, I´ll never come back. garage for 18Eur / day. staff = friendly.More

Review collected in partnership with this hotel
1  Thank ricoa456
Response from DorienBroothaerts, Guest Relations Manager at Van der Valk Brussels AirportResponded 2 weeks ago

Dear Guest, Let me first THANK YOU for your stay with us and for the time you took to write down your feedback on TripAdvisor. I regret to notice that your experience was not up to your expectations, and even more... not up to our...More

Reviewed 3 weeks ago

Visit to the Van der Vak Brussels Airport hotel was disappointing: - Check in: 15 minutes waiting time before an employee was available. At moment of check in it was not busy. Only 1 other customer in the lobby. - Room: Noisy, sounds generated inside...More

Review collected in partnership with this hotel
Thank bertvw881
Response from DorienBroothaerts, Guest Relations Manager at Van der Valk Brussels AirportResponded 3 weeks ago

Dear Guest, Thank you for sharing your experience on TripAdvisor. I regret to notice that your experience this time was not up to your expectations. Let me assure you that I will definitely review the situation with the involved departments for immediate improvement. Hopefully you...More

Reviewed 3 weeks ago via mobile

Stayed here for a two day meeting, small hotel with good meeting rooms a few minutes drive from brussels airport. shuttle drives from airport to hotel and back. had a nice room with shower on fifth floor, wifi works well, free soft drinks in room,...More

Thank zdaati
Response from DorienBroothaerts, Guest Relations Manager at Van der Valk Brussels AirportResponded 3 weeks ago

Dear Guest, Thanks for this wonderful review! Dorien Broothaerts Guest Experience Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 99 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Diegem
#2 Romantic Hotel in Diegem
#3 Business Hotel in Diegem
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 99 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Diegem
#2 Romantic Hotel in Diegem
#3 Business Hotel in Diegem
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (262)
Room & Suite (373)
Dining (167)
Amenities (80)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Lac197
19 November 2017|
AnswerShow all 2 answers
Response from Dewaerheid | Reviewed this property |
You can walk to the train station of course, but the Hotel has a shuttle service (during the day).
1
Vote
Lac197
19 November 2017|
Answer
Response from Yunus Z | Reviewed this property |
Train station five minutes to walk called Diegem,yes you can go to airport and city center ticket 2,70 euro one way.
0
Votes
Lac197
19 November 2017|
AnswerShow all 3 answers
Response from J_RBarrett | Reviewed this property |
The nearest train station from the hotel is about a 25 minute walk. However, you can take the free shuttle to the airport and take the train from there. It is €17.60 for an adult round trip in 2nd class from the airport to... More
1
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Room Tips
"Studioboxes are in a different bulding and there is no closet"
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"Check room for cleanliness."
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"One needs to find out code to make use of the safe inside the room."
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"The executive room are great"
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