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Macdonald Crutherland House

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Traveller (222)
Room & Suite (74)
Dining (18)
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Overview
  • Excellent36%
  • Very good30%
  • Average17%
  • Poor11%
  • Terrible6%
Travellers talk about
“spa break”(44 reviews)
“lovely grounds”(20 reviews)
“spa area”(15 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,521)
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231 - 235 of 1,513 reviews
Reviewed 3 October 2016

Comfortable, clean, nice breakfast, enjoyable stay. Would recommend this hotel, lovely surroundings and good value for money. Only fault for me is I found decor in couple lounges a bit dated. This is obviously subjective and in no way affected a smashing eveningMore

Review collected in partnership with this hotel
1  Thank graememargaretm
Response from Brian M, Operations Manager at Macdonald Crutherland HouseResponded 4 October 2016

Dear Guest Thank you for taking the time to review your most recent stay, I think the hotel does retain a lot of its original manor features, some would say its a dated look, while others would say it is classic look. Nice to see...More

Reviewed 2 October 2016 via mobile

After my first stay at this hotel when there was no milk at breakfast because' the milkman had not yet called' I thought that this was just a one off issue. On my second visit, the chef could not/would not prepare an omelette for a...More

Thank Paul T
Response from Brian M, Operations Manager at Macdonald Crutherland HouseResponded 4 October 2016

Dear Guest I am sorry to hear that you had problems on your last visit, I am not quite sure why some of the items you mentioned proved difficult for the team to organise. Our chefs can, and should have been able to accommodate your...More

Reviewed 2 October 2016

Excellent hotel. Made to feel very welcome. Went into the bar for coffee and drinks which was quite expensive. Dinner was good. The Spa was excellent. Had a half hour hot stones treatment and then went for a swim. The pool wasn't busy which suited...More

Review collected in partnership with this hotel
Thank Helen C
Response from Brian M, Operations Manager at Macdonald Crutherland HouseResponded 4 October 2016

Dear Guest Great to hear that you felt welcome and enjoyed your stay, I will pass on your comments about the spa to Natalie our manager, I am sure she will be delighted with this feedback. Remember you can come back for a spa day...More

Reviewed 19 September 2016

Hotel is in a beautiful setting. The staff were very helpful and nothing was too much of a problem. We held our Ruby wedding celebration at the hotel and stayed the night. The room was clean and comfortable. We didn't have time to use the...More

Review collected in partnership with this hotel
Thank malcolmy789
Response from Brian M, Operations Manager at Macdonald Crutherland HouseResponded 4 October 2016

Dear Guest Many thanks for taking the time to review your stay, it is great to hear that you felt the team were helpful and nothing was a problem, this is exactly what you should feel like when coming to relax on a big occasion....More

Reviewed 19 September 2016

We stayed here for three nights as a bit of a treat. The hotel looks impressive as you drive in and the room was a good size,clean, with a really comfortable bed and seating area. There was some loud noises early in the morning and...More

Thank Warrik
Response from Brian M, Operations Manager at Macdonald Crutherland HouseResponded 4 October 2016

Dear Guest I am sorry to hear that you felt breakfast was not up to a high standard, Having spoken to John our intern GM, I know he took the comments on board and is working hard with our restaurant manager Leigh to ensure there...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$ 90 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
#4 Family Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 90 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
#4 Family Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (222)
Room & Suite (74)
Dining (18)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Steven G
11 September 2017|
AnswerShow all 16 answers
Response from Jamespatric | Reviewed this property |
I found the food and drinks in the lounge to be reasonable priced. Furthermore the service and attention to detail was excellent. 👍🏻
1
Vote
MarjoryToner
8 January 2017|
AnswerShow all 6 answers
Response from RSH_Wales | Reviewed this property |
There is a lift. However if you go down the corridor next to reception there are stairs before the lift. Go through the lounge opposite reception then turn right down the side of the restaurant and you get to the lift... More
1
Vote
Mags562013
5 September 2016|
AnswerShow all 2 answers
Response from Samantha S | Reviewed this property |
Sorry I never replied sooner. No didn't go in the end was so disgusted by the hotels service.
0
Votes
Room Tips
"Make sure you don’t get room 103!"
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"Stayed on ground floor and it overlooked car park"
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"Always ask if you dont ask you dont get"
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"Ours was outside the lift so very noisy and kids ran up and down the corridor."
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