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Macdonald Crutherland House

1,485 reviews
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Traveller (219)
Room & Suite (73)
Dining (18)
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Overview
  • Excellent36%
  • Very good30%
  • Average17%
  • Poor11%
  • Terrible6%
Travellers talk about
“lovely grounds”(19 reviews)
“spa treatments”(37 reviews)
“spa area”(16 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,485)Write a Review
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261
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92
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All reviewslovely groundsspa treatmentsspa areasauna and steam roomon arrivalleisure facilitieslovely hotelrelaxing stayan overnight staybed and breakfastweekend breakfollowing morningevening mealrestaurant staffwedding venueexecutive roomwedding reception
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1 - 5 of 1,478 reviews
Reviewed yesterday via mobile

So not only did I stay here for 1 or 2 nights but 12 nights later I thought I had to review. Room- Dated to say the least, furniture is falling to bits literally, beds are really uncomfortable, pillows are rubbish so much so I...More

Thank Pug09
Reviewed 3 days ago

We thoroughly enjoyed our stay here in this hotel which has much character and charm. It’s in a beautiful setting with a long driveway up to the hotel, lovely grounds and a welcoming real fire as you walk into the hotel. Our room was very...More

Thank jerseykathyl
Reviewed 1 week ago via mobile

MacDonald crutherland 20:00 - 21:00 Mon, 29 Jan 2018 East kilbride Were told that soup of the day was tomato and lentil and that there was no rib eye steak. There was only 2 covers in tbe restaurant , so i struggle to see how...More

Thank julester077
Response from Simon J T, General Manager at Macdonald Crutherland HouseResponded 4 days ago

Dear Guest, Thank you for taking the time to post a review from your recent stay, I am sorry you appear to have several issues with your dinning experience and I would like to discus them further with yourself, please could you get in touch...More

Reviewed 2 weeks ago

Recently visited this hotel as part of my birthday, after my wife bought me it as a present. There is just a number of small things they do poorly and there was no sense that you are there as a guest and comes across that...More

Thank gordonob87
Response from Simon J T, General Manager at Macdonald Crutherland HouseResponded 3 days ago

Dear Guest, Thank you for taking the time to post a review of your recent stay, was really disappointing to read of your dinning experience and would be appreciated if we could discuss it further. I can be contacted on 01355577000. Kind Regards Simon

Reviewed 3 weeks ago

I have been staying at this hotel for the last 17 years on average at least 15 times each year. Unfortunately this place is going backwards big time! The decor of the hotel and the rooms hasn't been refurbished for at least 15 years, it's...More

Thank Gary B
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$ 75 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Family Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 75 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Family Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (219)
Room & Suite (73)
Dining (18)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Steven G
11 September 2017|
AnswerShow all 16 answers
Response from Jamespatric | Reviewed this property |
I found the food and drinks in the lounge to be reasonable priced. Furthermore the service and attention to detail was excellent. 👍🏻
1
Vote
MarjoryToner
8 January 2017|
AnswerShow all 6 answers
Response from RSH_Wales | Reviewed this property |
There is a lift. However if you go down the corridor next to reception there are stairs before the lift. Go through the lounge opposite reception then turn right down the side of the restaurant and you get to the lift... More
1
Vote
Mags562013
5 September 2016|
AnswerShow all 2 answers
Response from Samantha S | Reviewed this property |
Sorry I never replied sooner. No didn't go in the end was so disgusted by the hotels service.
0
Votes
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12
Room Tips
"Always ask if you dont ask you dont get"
Read review
"Ours was outside the lift so very noisy and kids ran up and down the corridor."
Read review
"I highly recomend my room, ground floor, being a smoker, was also easier to go out and enjoy the surroundings..."
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"Ensure that you request one of the larger rooms."
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