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Sunderland Marriott Hotel

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652 Reviews from our TripAdvisor Community

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There are newer reviews for Sunderland Marriott Hotel
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Showing 645: English reviews
London, United Kingdom
Reviewed 8 April 2015

Stayed here a couple of times while on business, easy to park, friendly staff, good quality bar food, didn't use the restaurant my only observation is the rooms are looking tired & in need of modernising, also no free wifi which most big hotel groups are starting to include in the package, last visit I had a sea view which...

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Helpful?
1Thank Stevet159
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

I do appreciate you taking the time to write your review and thank you for your valuable feedback. It is always encouraging to receive to such positive comments in a forum such as TripAdvisor. We are aware of the need for refurbishment in some areas of the hotel. We are constantly improving the property and have completed several projects in...

Lancaster, United Kingdom
Reviewed 7 April 2015

Booked In for the sunday night (Easter Sundy) Easy check in (two rooms), both sea views and one was a family room. Lovely rooms and good nights sleep. Spent the night in the bar. Wine expensive which I suppose come with the t"4 star" At breakfast in the morning my mother left to goto the buffet and the keen waiter...

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Helpful?
Thank J80tdb
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

I am so pleased you enjoyed your second visit to the hotel and thank you for your kind comments. It is always pleasing to receive such great feedback. Throughout Marriott Hotels in the UK, there is a charge for the use of WiFi in guest bedrooms, however WiFi is free of charge in Public areas. Thank you again for your...

midlands
Reviewed 3 April 2015

only stayed one night this time,room was in the annex which is not very nice and quite noisy.There are better hotels in Sunderland now who may not have a swimming pool but have better rooms and more cheerful staff ! on the plus side the breakfast is always excellent.

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Helpful?
1Thank JayCMidlands
SunderlandMarriott, Manager at Sunderland Marriott Hotel, responded to this review

Many thanks for posting your review and for sharing your experience. I am sorry that your stay did not meet your expectations and that you encountered a noise issue. On a positive note I am delighted you found breakfast to be much better. I do hope we can welcome you back to the hotel and thank you for your valuable...

Capel Saint Mary, United Kingdom
Reviewed 1 April 2015

Spent a week here in March, a very comfortable hotel, exactly what you would expect internally from a Marriott. Externally it is "different" but being on the seafront it fits in well with general tenure of the town. If you can get a room with a sea view, then it's a wonderful view. Some of the floors do creak a...

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Helpful?
Thank Martyn D
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

Many thanks for your posting your review and for sharing your experience. I am delighted you found the hotel to be very comfortable and that you will return if visiting the area in the future. We look forward to welcoming you back soon and thank you for your valuable feedback. Warmest regards Gillian Eaton

Nottingham, United Kingdom
Reviewed 29 March 2015 via mobile

Booked this short notice for a trip to Sunderland to carry out family business. Booked on the website and just booked cheapest room option. We arrived early about 1.00 pm so parked in the car park and went to reception to let them know we were here but knew we could not book in until 3 pm. Hotel lobby was...

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Helpful?
Thank Shazzer1966
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

I do appreciate you taking the time to post your review and I am so pleased the hotel’s facilities were much more than you expected and you had a really relaxing stay. Your kind words have been passed to the team, who do work very hard to give a great customer experience. The hotel’s location is fantastic, overlooking the sandy...

London
Reviewed 28 March 2015

Good room. Excellent breakfast. The hotel does a lot of wedding parties so beware noise from the function rooms of which there are several. Staff were good and very helpful. Nice location by the sea. Slightly out of town.

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Helpful?
Thank dante30
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

Many thanks for posting your review and I am glad you found the hotel to be comfortable. Our staff do work extremely hard to give great customer service so it is pleasing to read your feedback. I am sorry you had an noise issue with a wedding party which was celebrating in the hotel during your stay. The Sunderland Marriott...

Kent
Reviewed 26 March 2015

I stayed at the Marriott in Sunderland with business colleagues while attending a conference nearby and then stayed on for another night to meet with friends. The hotel is perfectly located right on the seafront with stunning views, I was upgraded to a beautiful suite upon arrival by the very friendly reception staff. The suite extremely well furnished and comfortable....

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Helpful?
Thank RKHKent
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

I am delighted you enjoyed your recent stay at the Sunderland Marriott whilst on business in the area and thank you for sharing your experience on TripAdvisor. It is always encouraging to receive great feedback and your kind words have been conveyed to the team. I am also pleased that you will definitely stay with us again and we look...

Kongsberg, Norway
Reviewed 25 March 2015

Nice location just on the seafront of Sunderland. Decent size rooms, comfortable bed, and clean. Friendly and service minded staff, with a decent breakfast. Recommended place and would stay there again. Paid wi-fi is old faction though.

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Thank Norwegian76
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

Thank you for posting your review and I am delighted to read your comments regarding your recent stay. Throughout UK Marriotts, there is a charge for the iBAHN/Wifi service in bedrooms, however, Wifi is offered complimentary in public areas of the hotel. Thank you again for your feedback and we look forward to welcoming again soon. Warmest regards Gillian Eaton

Nottingham, United Kingdom
Reviewed 24 March 2015

Having stayed at IHG hotels in the past as there was no group hotel nearby I stayed at this Marriott and was more than impressed, the hotel is well maintained, from the reception to my room was spotlessly clean. My room had a sea view with plenty of space. the bathroom had a separate shower and bath. the bed was...

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Helpful?
Thank ClanGraham
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

I am delighted to read your review and I am so pleased you were impressed with the hotel’s facilities. I have passed on your kind words to the team, especially Marian who will be rewarded for her excellent customer service. Thank you again for sharing your experience in a forum such as TripAdvisor and we look forward to welcoming to...

Reviewed 21 March 2015

The hotel isn't awful but it's not brilliant. Large rooms, some bits tired. The food was ok especially the snacks and easier stuff but main meals were very average though a few people with us thought it was great and we're happy. Just found mine bland, not brilliantly cooked and a bit lame. Breakfast much better and decent enough place....

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Helpful?
Thank Badger7777
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

Thank you for posting your review following your recent stay at the Sunderland Marriott. I am sorry your dining experience did not meet your expectations and your comments have been passed to our Executive Chef who will address them with his team. On a positive note, I am delighted you found breakfast to be much better and thank you also...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience a blend of modern luxury and convenience at the Sunderland Marriott Hotel. Located on the seafront, our hotel is two miles north of the city centre and overlooks Seaburn's sandy beaches. A full-service hotel, we offer high quality accommodation for business and leisure travelers alike. All bedrooms have en-suite facilities - many enjoying sea views. The hotel also boasts three luxurious suite style rooms complete with a glazed rotunda overlooking the sea. ... more   less 

Additional Information about Sunderland Marriott Hotel

Address: Queens Parade, Sunderland SR6 8DB, England (Formerly Marriott Sunderland)
Region: United Kingdom > England > Tyne and Wear > Sunderland
Price Range: ₹ 6,074 - ₹ 9,964 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunderland Marriott Hotel 4*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com and Travelocity so you can book your Sunderland Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Sunderland Hotel Sunderland
Sunderland Marriott Hotel England
Hotel Style:
#4 Romantic Hotel in Sunderland
#4 Business Hotel in Sunderland
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Questions & Answers

Here's what travellers have asked, with answers from Sunderland Marriott Hotel staff and other travellers.
3 questions
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3 months ago
3 months ago
Ilkley, United Kingdom
5 months ago

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Questions? Get answers from Sunderland Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front view over beach”
 of 5 bubbles Gimamo, 31 Dec 2016 | Read review
“Sea view rooms are a bonus.”
 of 5 bubbles Cheryl19542014, 11 Dec 2016 | Read review
“Sea view above ground level.”
 of 5 bubbles BPasta, 3 Nov 2016 | Read review
“204 lovely size and sea view”
 of 5 bubbles Daisies99, 29 Oct 2016 | Read review
“Sea views best”
 of 5 bubbles bluebird312, 23 Oct 2016 | Read review
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