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Sunderland Marriott Hotel

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640 Reviews from our TripAdvisor Community

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Showing 633: English reviews
Reviewed yesterday NEWvia mobile

The first impression of the hotel was Wow! The lobby was nicely decorated. The staffs greeted us with a smile throughout our stay. We stayed in a room that had the sea view. On the first night at 2am, the radiator was off (due to the timer). We were freezing so I called the receptionist and was offered a portable...

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Helpful?
Thank chloeyong
Leicester, United Kingdom
Reviewed 2 days ago NEW

Great location with sea views. Good car parking and very friendly staff at check in. I had a "sea view" room which was large, clean and comfy with an extra large double bed. Breakfast staff very friendly and a good breakfast with a wide choice. Check out very quick and simple. I have stayed here a number of times on...

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Helpful?
Thank TouringTilly
Management response:

Thank you for your kind words and I am pleased you enjoyed your stay. I will pass on your feedback to our team who pride themselves on delivering brilliant customer service and we look forward to welcoming you back to the hotel soon. Kind Regards Sarah Harrison

Wakefield
Reviewed 3 days ago NEWvia mobile

Myself and my husband stayed here for one night in a superior sea view room and I cannot fault the decor or room size at all. In general, this hotel is of an excellent standard with a lovely welcoming reception area, nice relaxing lounge and restaurant. The only reason I did not give five stars was due to the heat...

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Helpful?
Thank y5c6
Management response:

Thank you for your feedback and I am pleased you enjoyed most of your stay. I will investigate the heating challenge you mentioned as each room should be able to turn down the radiator and my apologies this was not the case for your last stay. I will pass on all of your feedback and we look forward to welcoming...

Reviewed 5 days ago NEWvia mobile

Upon entering the hotel, you are met with a rather grand reception area and very helpful and please take staff. I arrived with a touch of man flu, the receptionist when taking my booking details, even offered to get me something to assist me on the road to recovery (those who have never suffered with man flu will never understand...

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Helpful?
Thank Humpo1646
Management response:

Thank you for your kind words and I am pleased you enjoyed your stay. I will pass on your feedback to the departments mentioned and we look forward to welcoming you back to the hotel soon. Kind Regards Sarah Harrison

Stroud, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here for one night for a business trip. Check in was quick and easy, staff were friendly, professional and lovely. I arrived separately to a colleague and when I checked in the lady let me know that my colleague had already arrived (how she knew that we were together I have no idea but I was terribly impressed). They...

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Helpful?
Thank Ursula Joan J
Management response:

Thank you for your kind words and I am pleased you enjoyed your stay. I will pass on your feedback to the departments mentioned and we look forward to welcoming you back to the hotel soon. Kind Regards Sarah Harrison

Sunderland, United Kingdom
Reviewed 1 week ago

As anyone who reads my reviews will know I do like an afternoon tea and this is one of those places I have been past hundreds of times but have never got round to trying for afternoon tea - and so glad I eventually gave it a go as it is up there with most others I have tried. The...

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Helpful?
Thank Stewart B
Management response:

Thank you for your lovely feedback. I will pass it on to the our head chef and Food & Beverage manager and share your kind words. Kind Regards Sarah Harrison

Cumbria
Reviewed 1 week ago via mobile

Stayed here last weekend for a girly birthday celebration with 7 of my friends. All the rooms were huge and very comfortable, we had a lovely afternoon tea followed by an afternoon in the pool/jacuzzi/sauna. Everything was great and we all had a lovely relaxing time.

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Helpful?
Thank Madcrazysandi9
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

It is great to read your review and I am so pleased you and your friends enjoyed the birthday celebration stay at the hotel. Your kind words and have shared with the team and we hope to serve you again on a future occasion. Kind regards Sarah Harrison

Cheltenham, United Kingdom
Reviewed 2 weeks ago

We have become regular visitors to this hotel on the frequent trips we make to the town. It's location and added bonus of a leisure club and swimming pool make it our default place of choice. To find a hotel of equivalent facilities you would need to look to Durham or Newcastle. It is clean, comfortable and superbly located right...

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Helpful?
Thank Lesley N
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

Thank you so much for posting your review and it is nice to read that you always choose to stay with us when visiting the area. As you say, the hotel is in a fantastic location, overlooking the sandy beaches at Seaburn and the North Sea. Thank you again for your valuable feedback and we look forward to serving you...

Stoke-on-Trent, United Kingdom
Reviewed 3 weeks ago

Attended an event in the seafront dining room - building in a good location, a private car park (accessed through barriers off round-about on main road). Friendly, helpful staff and excellent morning coffee.

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Helpful?
Thank The_Kats
SunderlandMarriott, Sarah Harrison at Sunderland Marriott Hotel, responded to this review

I am so pleased you enjoyed your recent visit to the hotel and your kind words have been shared with the team. We hope to serve you again very soon. Kind regards Sarah Harrison

St. Annes-on-Sea, United Kingdom
Reviewed 4 weeks ago via mobile

I stayed here on business in one of the suites was absolutely delighted with my room and the views I had plenty of room to work and found it most comfortable. My colleague and I ended up dining onsite - staff were extremely attentive perhaps even too attentive it would have been nice to have been left to enjoy the...

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Helpful?
1Thank zoeliana
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

Many thanks for posting your review and I am so pleased the hotel met your needs and you enjoyed the location. Although our staff are trained to be attentive to customer needs, I fully understand your point regarding the member of staff who served you at dinner and sincerely apologise for any disappointment caused. I have shared your feedback with...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience a blend of modern luxury and convenience at the Sunderland Marriott Hotel. Located on the seafront, our hotel is two miles north of the city centre and overlooks Seaburn's sandy beaches. A full-service hotel, we offer high quality accommodation for business and leisure travelers alike. All bedrooms have en-suite facilities - many enjoying sea views. The hotel also boasts three luxurious suite style rooms complete with a glazed rotunda overlooking the sea. ... more   less 

Additional Information about Sunderland Marriott Hotel

Address: Queens Parade, Sunderland SR6 8DB, England (Formerly Marriott Sunderland)
Region: United Kingdom > England > Tyne and Wear > Sunderland
Price Range: ₹ 4,988 - ₹ 11,121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunderland Marriott Hotel 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Marriott Sunderland Hotel Sunderland
Sunderland Marriott Hotel England
Hotel Style:
#4 Business Hotel in Sunderland
#4 Romantic Hotel in Sunderland
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Questions & Answers

Here's what travellers have asked, with answers from Sunderland Marriott Hotel staff and other travellers.
3 questions
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2 months ago
2 months ago
Ilkley, United Kingdom
4 months ago

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Questions? Get answers from Sunderland Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view above ground level.”
 of 5 bubbles BPasta, 3 Nov 2016 | Read review
“204 lovely size and sea view”
 of 5 bubbles Daisies99, 29 Oct 2016 | Read review
“Sea views best”
 of 5 bubbles bluebird312, 23 Oct 2016 | Read review
“Ask for sea view and visit the pool!”
 of 5 bubbles devons436, 20 Oct 2016 | Read review
“suite with the large round window”
 of 5 bubbles oscarsmad23, 18 Oct 2016 | Read review
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