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Mercure Caen Cote de Nacre Herouville Saint Clair Hotel

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303 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Caen Cote de Nacre Herouville Saint Clair Hotel
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Showing 104: English reviews
Wales Uk
Reviewed 1 August 2016

Our stay coincided with some refurbishment which meant the main car park was unavailable. Not a problem at the weekend but maybe during the week. The rooms are well proportioned and quiet. The restaurant is good, both for breakfast and evening meal. The bar closes at 10 on a Sunday though. The staff are polite and helpful.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank RobertEaston
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

the work of the car park is now complete

London, United Kingdom
Reviewed 30 July 2016

Room perfectly fine if totally predictable. Easy to find off the Caen ferry, car parking more than ample. Only two floors, but there is a lift. No late food if checking in late, but breakfast ok. No fridge in room even though it appeared there once was. Shower good.

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Helpful?
Thank Beta4David_Shelley
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

We have no minibar in standard rooms but you have in the privilege rooms

Whitehaven, United Kingdom
Reviewed 20 July 2016

Excellent hotel, very comfortable room, good breakfasts and excellent evening restaurant. All the staff we met were, without exception, very friendly and helpful. Quiet location, very close to tram stop for trips into town. The hotel was undergoing refurbishment and lift installation at the time of our visit, but every effort was made to make the work as unobtrusive as...

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Helpful?
Thank jks888
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

The elevator is based

Reviewed 18 July 2016

I arrived at Caen by train & caught a taxi to the hotel which took approx 15 to 20 minutes and cost €17.20, if i knew about the tram i found about later it would have cost €1.50 single trip or €4 for 24 hours, you do have to catch line A which takes about 10 minutes to the town...

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Thank Neil G
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

The station "Citis" tram or bus is located in front of the hotel

Munich, Germany
Reviewed 16 July 2016

Very kind staff, exellent service. The hotel is modern, breakfast is superbe. The location is very close to the Business School/university. With the tram 1 minute away you can easily get to the center. Overall for conference members like Faculty, PhD students, Business people this is a great location

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Thank Werner K
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

We are also near various tour sites

Reviewed 9 July 2016

We arrived very late and the night staff was great, even managed to organise us a bit to eat at 23h30 at night. The rooms are pretty much what one expects from a chain Hotel. But the housekeeping is very inconsistent. Beds are not made the same way every time, things are forgotten, i.e. no water in my room the...

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Thank Chrissie B
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Every year we organize training for the reception of different disabilities to all employees

Bexhill
Reviewed 7 July 2016

We booked here for the location as we were interested in visiting the general Cote de Nacre region. There is a tram stop very near the hotel which makes a very efficient trip into Caen and very reasonably priced, good for reaching the coastal towns and ferry port. The hotel was of the cheaper end of the market standard however...

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Thank AMWBexhill
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

I give information to the technical service for air conditioning and restaurant service for drinks and food problems

High Wycombe, United Kingdom
Reviewed 27 June 2016

We stayed here for 2 nights, the room was large and had a very nice large bathroom. Free coffee in the room and a large tv. The staff were very pleasant and helpful on every occasion. We ate in the restaurant and that was very good, bar drinks arnt the cheapest, but not too bad. The Hotel is a bit...

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Thank Mikey954HighWycombe
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Thank you for your comments and see you soon

Reviewed 4 June 2016

good hotel....nice room with bathroom but without fridge....very slow wifi....2.5MB.....good service....nice breakfast at least with fresh cucumbers and tomatoes add for our israeli group....we were a group visiting BREATAGNE & NORMANDIE

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Thank A G
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

We have no mini bar in the rooms

London
Reviewed 31 May 2016

Just a one night stoppover in this hotel and every good expectation of the brand was met, Quiet,well maintained and clean room, quality breakfast and friendly professional staff. Comfortable bed, excellent shower and nice modern room decor, ticks all the boxes well without being spectacular, but in a reassuring way. Have used about a dozen or so Mercure Hotels on...

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1Thank MrRedLondon
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

We have a tram station and a bus named "Citis" in front of the hotel

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Room Service
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
With great road transport links, and close to the tram station, this 4-star hotel offers spacious, air-conditioned rooms. Ideally situated within easy reach of the D-Day beaches, a stay here is a great opportunity to explore the pearls of the Côte de Nacre. This is a perfect haven of peace and relaxation for business travellers and families alike. It is also a great venue for events and business seminars as well as for leisure activities. ... more   less 

Additional Information about Mercure Caen Cote de Nacre Herouville Saint Clair Hotel

Address: 2 Place Boston | Citis, 14200 Herouville-Saint-Clair, France
Region: France > Normandy > Basse-Normandie > Calvados > Herouville-Saint-Clair
Price Range: ₹ 5,310 - ₹ 7,646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Caen Cote de Nacre Herouville Saint Clair Hotel 4*
Number of rooms: 88
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Also Known As:
Mercure Caen Cote De Nacre Hotel Herouville Saint Clair
Mercure Herouville Saint Clair
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Caen Cote de Nacre Herouville Saint Clair Hotel staff and other travellers.
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Questions? Get answers from Mercure Caen Cote de Nacre Herouville Saint Clair Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This summer they're preparing a brandnew parking lot from as early as 7 a.m.”
 of 5 bubbles PVR2, 15 Aug 2016 | Read review
“same view from most rooms”
 of 5 bubbles 930neilg, 18 Jul 2016 | Read review
“ask for a room where the air con works!”
 of 5 bubbles AMWBexhill, 7 Jul 2016 | Read review
“book online or ask for a company fare”
 of 5 bubbles 538stephanev, 22 May 2016 | Read review
“Ground floor only until lift installed.”
 of 5 bubbles GR20London_UK, 27 Oct 2015 | Read review
5 of 5